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Comparing iCloud ratings with its top alternatives
iCloud

iCloud

By Apple
Overall
4.7 (1606)
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.3
Google Drive
Google Drive
By Google
Overall
4.8 (27422)
Ease of Use
4.7
Customer Service
4.4
Features
4.6
Value for Money
4.7
OneDrive
OneDrive
By Microsoft
Overall
4.5 (11942)
Ease of Use
4.4
Customer Service
4.2
Features
4.4
Value for Money
4.4
Dropbox Business
Dropbox Business
By Dropbox
Overall
4.6 (21569)
Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.3
View all iCloud alternatives

Pros

  • Apple customer support is just the best, they really try to help you with whatever they can and they have helped me restore my password to my account that had all my data.

  • Thanks to this software, I have been able to save and view important documents on multiple devices like my resume or applications. It works on computers, tablets, or phones.

  • Ve loved using iCloud with all of my devices. I feel at ease storing all of my favorite memories and important information in Apple’s cloud.

  • I really love the simplisity and the integrations that icloud provides. If you have an iphone, mac or any other apple product or several - icloud is a best cloud solution for you.

Cons

  • There are some issue that people icloud has been breach and data has been leaked. I take it seriously and had adding more security to the account.

  • I had a problem trying to opening my files on my android tabs and keep on interrupting my transfer process.

  • I don't hate anything so far but when you forget your login details it renders the iPhone useless. So always keep your login.

  • I switched my iPhone for an Android device, and to my surprise, I couldn't access my uploaded files on my new phone. I also lost access to my iCloud email—shame on you, Apple.

Most Recent Video User Review for iCloud

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Video Review

Best option for iDevice Owners

4.0
Posted on October 3, 2022POSTED BY:

Francisco Alberto A.

Chief’s Editor•Media Production
Reviewer Source

Showing Most Helpful

Showing 400 of 1606 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
Ellenore K.
Doula
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 21, 2024
"Fine option for storage and sharing "
Pros: I use iCloud mostly for data back-up and sharing. I appreciate the easy syncs between my laptop and iPhone.
Cons: At times, the sharing seems clunky. Airdrop frequently doesn’t work, and sometimes shared folders take a long time to pop up.
Tayeb A.
CEO
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 18, 2024
"Affordable and reliable "
Overall: I have been using iCloud for years now and I’m more than happy with the service. The plan is affordable and seamlessly integrates across multiple devices. Apple focus on security and them continually adding new security features is something that is much appreciated when storing important data on the cloud. Although, I always recommend backups on a USB just in case.
Pros: Plans very affordable particularly the 50 GB that is almost free. Reliable Fast synchronization
Cons: Would love bridges with other file storage systems like Mega. Wish there was some sort of settings to allow direct transfers from one cloud storage service to another
Switched From: Box
Reasons for Switching to iCloud: I did not really switch as I also use Box as an additional storage location and file backup system
ANDREW V.
Your Honour
Writing and Editing, Self-employed
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
March 28, 2024
"Unhappy User"
Overall: Up to now very easy and pleasant, but with all the "security" measures, really, really unpleasant. I plan to drop iCloud completely.
Pros: Nothing. I used to like it and it was my e-mail for years. Now it is not a pleasure any more
Cons: Too many security measures. Really, really unpleasant experience just to try and use it
Avatar Image
Adham H.
Senior Social Media Specialist, Senior Graphic Designer
Broadcast Media, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 7, 2024
"The storage you need, personally and for business"
Overall: i've used iCloud since 2014, and i literally have documents since that day still stored on there without any loss, it's secure so i won't have to worry about my data getting lost or hacked or leaked, our company uses it on daily basis without any worry, it's collaborative, it has real time sharing and synchronization, and it's cheap if you pick the right subscription that suits your needs.
Pros: The security is by far the best, the ability to access your storage in real time is an added benefit, the ability to go through years of data without a hassle and without any worries that your data would be lost, the synchronization between devices, and personally, you never have to worry about any photos taken that you might not have enough storage, subscribe to an iCloud bundle and take pictures worry free.
Cons: i haven't faced any issues with iCloud so far and i've used it for years, the smallest price is very good but the 2 Terabyte storage price is a bit expensive personally.
Switched From: Dropbox Business
Reasons for Switching to iCloud: Security and it has more storage for us to utilize without the need to subscribe to a bigger bundle.
Daniel E.
Owner
Consumer Goods, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 22, 2024
"Great cloud storage solution!!"
Pros: All my files are securely stored, I have access when I need them.
Cons: Payment options and account changes take some time.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Price and tools available from all my devices.
Switched From: Google Drive
Stefania M.
CEO and Founder
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 1, 2024
"Great cloud"
Pros: iCloud is perfect if you have Apple devices and you need to access your files from different devices. It synchronises across all your devices and you can easily find your documents, edit them or delete them.
Cons: If you have a Windows computer it’s not easy to log in and access your files
Switched From: Google Drive
Reasons for Switching to iCloud: Because I have apple devices and ICloud works better
eva D.
psychotherapist
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 26, 2024
"No fuss, reliable storage"
Pros: I love how it's seamlessly integrated with my apple products and is so easy to use. Very reliable and a company i can trust. Easy to use and easy to expand according to needs.
Cons: the cost is maybe a bit high but i'd rather pay a bit more for reliability.
Switched From: Google Drive
Reasons for Switching to iCloud: Better integration with Apple products and easier to use.
Avatar Image
Taylor S.
Owner
Computer & Network Security, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
March 15, 2024
"Only the best."
Pros: The fact that it is available for all of my requirements. It integrates into every different operation I use throughout my iPhone and macOS.
Cons: I wish the price was a bit lower, but it is fair. What you get.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Overall integration into the devices that I use.
Sandra V.
Office Manager
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 8, 2024
"iCloud is Amazing "
Overall: My experience with iCloud has always been very good
Pros: Very easy to use, upload and save everything
Cons: I thinks it’s a little expensive. You only get a small amount in Gig’s that you can save and then they charge you for more cloud storage. Othe places you get 15 gig before you have to pay?
Reasons for Choosing iCloud: Becuase I have an iPhone and everything can be synchronized
Switched From: Samsung Pay
Reasons for Switching to iCloud: I wanted to move to IPhone becuase it’s safer to use it can’t be hacked
Verified Reviewer
General practitioner
Hospital & Health Care, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 1, 2024
"Very nice experience"
Overall: I like it to the degree that i regret not using before
Pros: That i have safe and easy tool for my data
Cons: That it is Expensive when i buy more space
Switched From: Google Docs and Google Drive
Reasons for Switching to iCloud: That icloud easy and can share it with me family
Avatar Image
Habibah M.
Information Technology Support Assistant
Telecommunications, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 20, 2021
"iCloud review from my perspective"
Overall: I enjoy several features of the iCloud service, including the simplicity with which backups can be performed, as well as the speed with which they can be performed directly on the iPhone. I dislike the five GB of space they provide the user with; it should be more. I use iCloud to save the most valuable videos and photos possible for backup purposes and backup WhatsApp.
Pros: The most valuable feature of I Cloud is how you can store your data for business or personal use in a secure location without having to worry about it. In recent years, as data and required documents and images increased, it became difficult to maintain storage, and you were forced to bring several devices. With I Cloud, you no longer needed to.
Cons: A reliable and effective method of storing documents and files for Apple product users, where your files and data are protected, is a proper backup solution. It's has an excellent user interface; I've been using it effectively for two years without encountering a single problem. The only thing that needs to be revised is the pricing structure, as it varies by country and by length.
Switched From: PandaDoc
Reasons for Switching to iCloud: PandaDoc sharing feature is not the best for a cloud storage software.
Verified Reviewer
Executive Coach
Professional Training & Coaching, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 8, 2021
"Great Online Storage - especially when you are in the Apple ecosystem"
Overall: Using various Apple devices (iPhone, iPad and a Macbook) it mostly just works in the background and you hardly ever notice its there at all. Like with all cloud storage services gone are the days of loosing a bunch of files because of a hard drive failure, gone are the days of 'oh that's on my computer at home, I cannot access it right now'.
Pros: Within the Apple Ecosystem iCloud works behind the scenes, mostly unnoticed. Purchasing it with an AppleONE subscription is a great deal.
Cons: If you work with non-Apple devices it works, but is nowhere close to as seamless as it is within Apple's walled garden. There is still a lot of software that does not sufficiently support iCloud (or vice versa) and file sharing is not its strength (it is possible, but not comparable in ease of use to dropbox)
Alternatives Considered: OneDrive and Box
Reasons for Choosing iCloud: I chose iCloud because of its tight integration with Apple hardware, but also because the price for 2TB is competitive. When AppleOne came to market, it became an even better deal.
Switched From: Dropbox Business
Reasons for Switching to iCloud: I originally made the switch to iCloud mainly because I wanted to ensure that my photos are properly backed up, but since have moved all my cloud filing storage needs to this service as it just works.
Verified Reviewer
Student
E-Learning, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 12, 2023
"Great software wish more came with the free version "
Overall: My overall experience with iCloud has been relatively on the positive sign except for the one incident which I’m still dealing with of I was charged for the 2 TB of storage but I don’t have access to it and I’m still dealing with that but other than that, it’s been a great software and hands down probably the one on use for the rest of my life
Pros: I love most about this product is the fact that you get 5 GB with any iPhone iPad iPod or MacBook for free and then if you run out of that you only have to pay $.99 and you get 2 TB which is amazing it is a steal.
Cons: I don’t like the fact that only 5 GB come with the Apple product that you buy I think it should be more but like I said in the one above Brian nine cents you get 2 TB which is not that bad, but there are some people out here that can’t afford $.99 said to me I wish there was just a little bit of maybe like 10 GB that we got for free instead of just five.
Switched From: Google Drive
Reasons for Switching to iCloud: I initially switched when I got my first iPhone but I have no use both of them at the same time because I’ve run out of my 5 GB of storage on my iPhone and I was charged for 2 TB but they say I didn’t get charge for it I’m still dealing with that so in the meantime, I’m out of my storage space on my iCloud. I have transitioned to using both iCloud and Google Drive.
Jordan M.
Sole Proprietor
Media Production, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 10, 2023
"A Great Cloud Alternative for those in the Apple Ecosystem"
Overall: Overall, it has been great. I do also use to to back up my mobile devices automatically, so i know I've always got copies of everything I need. Very simple to use, and already integrated into devices.
Pros: Since iCloud is made by apple, it is naturally built into all Apple devices. As someone who is already deeply in the Apple ecosystem, not having to set up a 3rd party piece of software makes storage quick and simple. I can navigate my iCloud through my finder windows on my Mac to easy, fine, restore, download, or upload files.It also makes sharing with other Apple users very easy. A simple collaboration link sent to a client allows specific folders to instantly be viewable and editable in their finder windows as well, which can streamline workflow and file transfer without needing to go to a web browser.Additionally, having iCloud back up my desktop and laptop ensures I always have access to everything I need when I am travelling.
Cons: Unfortunately I still require the use of other Cloud Storage systems, as many clients still view iCloud as more of a "Person" cloud storage device for things like photos and documents from their iPhones. Many clients are still using things like Google Drive and DropBox simply because they've always used that for "business".I think a shift in presentation may be required if iCloud wants to take over more as a business solution.
Alternatives Considered: Dropbox Business, Google Drive and Box
Reasons for Choosing iCloud: I do still use DropBox and Google Drive with some Clients. However, with my Apple based clients I'm am shifting more toward iCloud for ease of use and sync.
Yaroslav K.
Information Technology Major
Higher Education, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: GetApp
September 12, 2019
"Best cloud solution for Iphone, Mac users "
Overall: I am using icloud almost daily for my personal cloud data movements.
Pros: I really love the simplisity and the integrations that icloud provides. If you have an iphone, mac or any other apple product or several - icloud is a best cloud solution for you.
Cons: Pricing often can be an issues, here, I would really appreciate more flexible plans and solutions for students and families.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Apple ecosystem makes all work better.
Switched From: Google Drive
Reasons for Switching to iCloud: It's more comfortable to use icloud on apple products, however, I still use google as for many occasions it's better suited and has the google photos integration that I love.
Avatar Image
Luccas B.
CEO
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 16, 2021
"Great for ease of mind"
Overall: Easy to use and gives you ease of mind. Have your tech be safe and backed up.
Pros: It takes the stress out of carrying your phone and laptop with you, you know your work is going to be safe and easy to access.
Cons: Sometimes it’s too limited on what you want to do, but the benefits outweighs the cons.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Because iPhone is better in my opinion, so I had to go with it.
Switched From: Google Drive
Reasons for Switching to iCloud: I can’t have Google drive on my iPhone as the main backup. So I mix and match with them, but iCloud helps me to have easy access to my files using an iPhone and MacBook.
Avatar Image
Anne J C.
Marketing Director
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 28, 2022
"Have all your files backed up"
Overall: In my job I have to save many files, images and notes, with iCloud I can have access to all my files that I keep on my iPhone and iMac and as I take up space I buy the plan that best suits my needs, and I can access these files From any device with my Apple ID, iCloud is accessible from anywhere and from any Apple device or web browser. In my experience, iCloud has the advantage that it syncs very well across all Apple devices. makes automatic backups so my documents are always up to date.
Pros: I like iCloud since this service gives me the opportunity to save and sync files such as images. photos, documents, videos, contacts, books, audiobooks, and the best of all is that they are in a safe place, the best thing about iCloud is that it syncs very well with all apple devices and has one of the best securities compared to other cloud storage services.
Cons: I don't like that they only give 5 GB of free cloud memory, since google drive give 3 times more cloud storage.
Switched From: Google Drive
Reasons for Switching to iCloud: I made this change as google drive doesn't sync as well as iCloud on apple devices
Avatar Image
Zuhairah A.
Marketing Communications Specialist
Internet, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 5, 2021
"Better use iCloud for Apple product"
Pros: I've used various cloud storage services before, but for a few reasons, iCloud is my favorite. Considering I solely use Apple products, iCloud is really useful. On both the iPhone and the Mac, the integration is seamless. It's simple to set up and use, and you can access the cloud from any of the other Apple devices. iCloud is software with the free option with plenty of cloud storage, and the subscription plan is incredibly affordable for such a good amount of space you get.
Cons: I've had a few issues with iCloud, such as my images not being immediately uploaded to the iCloud and then not being able to view documents stored on my Mac from my phone. The majority of the time, iCloud operates smoothly, but sometimes, one of these bugs occurs. Fortunately, customer service is great, and problems are always resolved quickly.
Switched From: OneDrive
Reasons for Switching to iCloud: OneDrive is not work great on my Apple product and iCloud can do it better within the Apple ecosystem.
Avatar Image
Skyler B.
Digital Marketer
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 28, 2022
"iCloud is great for storing photos and videos in the Cloud"
Overall: My experience with iCloud overall is great while using it to backup all of my photos and videos between my iPhone and MacBook. However, for files and documents, I much prefer to use Google Drive, as it gives much more flexibility.
Pros: I like that iCloud just works seamlessly with Apple products, especially for storing and syncing photos and videos to the cloud automatically with the Photos app. It is also an excellent option for backing up devices such as an iPhone or an iPad. It is easy to use and only takes a minute to set up.
Cons: There is only 5GB of free storage which is significantly less than Google Drive. Also, there is a huge gap between the different paid storage options of 50 GB, 200 GB, or 2 TB with no option in between. iCloud Drive is also not as good for file management as Google Drive. It only lets you sync a copy of your documents to iCloud, rather than being able to move your files completely to the cloud for online storage to save space on your device.
Alternatives Considered: Dropbox Business
Switched From: Google Drive
Mohammad R.
Manager
Design, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 1, 2023
"Pros and Cons of Apple's Cloud Storage Solution"
Overall: Overall, my experience with iCloud has been positive. As an Apple user, it offers a convenient cloud storage solution that integrates seamlessly with my devices. While the limited storage and lack of cross-platform compatibility can be a downside, it's still a great option for Apple users looking for an easy and convenient way to store and access their data. However, I must say that I'm happy using Pycharm as my Integrated Development Environment (IDE) for coding, as it offers me a range of features and customization options that meet my programming needs.
Pros: Seamless integration with Apple devices: As an Apple user, I find iCloud extremely convenient. It seamlessly integrates with all my Apple devices, making it easy to access my files and data from anywhere.Automatic backup: One of the best features of iCloud is that it automatically backs up my photos, videos, and other important data. This gives me peace of mind, knowing that my data is safe in case my device gets lost or damaged.Easy file sharing: With iCloud, I can easily share files with my friends and family. Whether it's a document, photo, or video, I can quickly share it with others using iCloud.Collaboration: iCloud also offers collaboration features, making it easy to work on projects with others in real-time. This is particularly useful for work-related projects or school assignments.
Cons: Limited storage: iCloud offers a limited amount of storage, and if you need more, you'll have to pay for it. This can be a downside for users who have a lot of data to store.Not cross-platform: While iCloud works seamlessly with Apple devices, it's not as convenient for users who have non-Apple devices. For example, if you have a Windows PC or an Android phone, you won't be able to access your iCloud data as easily.
Switched From: Google Cloud
Angelica B.
University Intern
Pharmaceuticals, 5,001-10,000 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 16, 2023
"iCloud: Your Reliable Cloud-based Solution for Data Management"
Overall: I got to use iCloud for data management and collaboration during my internship at the university's Department of Pharmaceutical Development and Research. I was able to view and sync crucial files and research material with ease across all of my Apple devices because to the flawless connectivity. Critical research documents might be safely stored and backed up in the cloud, guaranteeing their accessibility and security. Real-time cooperation with my team members was made possible by iCloud's collaboration tools, which also made it easier to track our progress and communicate effectively. Overall, iCloud proven to be a dependable and approachable tool for organizing, synchronizing, and working together on data for pharmaceutical research.
Pros: A number of useful features that iCloud provides make it a well-liked option for data management and synchronization. Its seamless connection with Apple products is one of its primary benefits, enabling users to view and sync their files, images, contacts, and more across various devices with ease. Users may safely save their data in the cloud using iCloud, giving them piece of mind and guaranteeing data backup. Users can share files and work together in real time using the platform's collaborative tools. Along with iCloud Drive, iCloud Keychain, and Find My, iCloud easily connects with other Apple services to create a full ecosystem for managing and securing your digital life.
Cons: Despite the many advantages of iCloud, there are a few things to take into account. First off, iCloud's free storage tier has a maximum capacity, so users who want more space may have to upgrade to a paid plan. Although they are rare, some users have occasionally encountered syncing problems or delays. Another major drawback of iCloud is that it was developed exclusively for Apple products, which limits its interoperability with non-Apple platforms. Additionally, for customers who are new to the Apple ecosystem, there may be a learning curve for the advanced iCloud services like iCloud Drive and collaboration tools. Despite these minor flaws, Apple users continue to find iCloud to be a dependable and practical cloud-based option.
Nathan S.
Digital Marketing Manager
Business Supplies and Equipment, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
7/10
Reviewer Source
Source: GetApp
July 18, 2019
"iCloud - The Default Storage Choice for Apple Users"
Pros: iCloud is Apple’s answer to Google Drive and other online storage options. I have used it for slightly over 2 years and there are some areas where it works and other areas where it doesn’t work. Here are my thoughts on it: 1. iCloud works better if you in the Apple ecosystem. If you live and breathe Apple, iCloud can seem magical and wonderful all in one. It works for syncing documents, contacts and backups and it is all done securely. If you have multiple devices, simply logging into your Apple ID gives you access to all your iCloud content. 2. iCloud drive allows you to easily share documents between devices and with Apple features like continuity allows you to pick up work and other things on another device. This is probably the best feature of iCloud in my opinion. 3. The Files App and Finder allow you to view and share, delete and edit cloud based documents. If you have specific apps linked to iCloud drive, you will find it easy to see the changes in near real time. 4. I consider the entry level 5GB to be a con but on the flip side, the pricing for other storage tiers feels fairly reasonable in my opinion. I just wish Apple started out at 10GB not the measly 5GB. 5. The Find My iPhone/Mac feature is just genius. I lost a phone a few months ago and was able to login and block if from being used within minutes after it was taken.
Cons: As mentioned before, I do not think 5GB cloud storage makes any sense in 2019. I found that within a few weeks, I was already using 90%+ of my storage. If you have a Windows laptop, I wish you good luck making iCloud work well there. You may download an app that installs it on your computer but it seems it is only good for iCloud Photos but it is not as intuitive and functional as if you were on a Mac or iOS device. I am also not sure if iCloud can be business friendly, it seems more tailored to individuals and families. If you ask me, Dropbox, Google Drive and OneDrive do more on the business front compared to Apple. So for personal use, yes sure, but for business, you are better off looking elsewhere.
Tevin K.
Technician
Computer Hardware, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 27, 2023
"Among the top cloud storage options"
Overall: For backing up and saving my stuff on the cloud, iCloud is quite helpful. It helps me free up phone storage, and I now only keep on my phone the files and documents that I typically need for offline access.
Pros: It's really easy and efficient to use iCloud to save all of my documents, photos, videos, audio files, and contact information on the cloud. There is no restriction on the size of files that can be uploaded to the storage, regardless of their size. As long as I use the same Apple ID on both phones, switching between my old and new phones is seamless and I can retrieve my data.
Cons: Using this program to manage emails and files is a real pain. The search function displays results far too slowly, and frequently returns results that have nothing to do with the phrase I typed. In addition to being sluggish, the synchronized process requires some time to load on my other device.
Switched From: Google Drive
James R.
Writing Freelancer/ Graphic Designer
Writing and Editing, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 7, 2022
"iCloud review for beginners and experts as well anyone can use it"
Overall: My overall experience with iCloud it's the easiest coasters that I've ever used all hands down everything else that ever tried don't like it this is the best one that I discovered and I use on a daily basis.
Pros: Well the pros of this software it's very easy to use I didn't find any issues with it. You are going to like this software because the cloud is very unique than other clouds it's made by Apple and Apple is very unique of its own kind. Easy to navigate easy to set up easy to separate your files all together straightforward.
Cons: Well I could tell you didn't see much that I didn't like except for the fact it's real proprietary it's Apple so you're stuck in apple and it's not compatible with a PC which you can use it on the PC but if you're doing stuff with your Apple it's proprietary to Apple and not Microsoft that's the only thing I can think of other than that everything was pretty much easy to use.
Reasons for Choosing iCloud: The alternatives I've been through and a lot of them I don't like there's only one that I've been able to use it's very easy to use some other ones they're okay but overall this works better for me.
Reasons for Switching to iCloud: I switched over to this software because it was really easy to use and straightforward didn't have any problems with it like I did with the other ones.
alexia F.
cmo
Consumer Electronics, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 23, 2023
"Best digital storage place"
Overall: In addition to being the best storage place, it is tremendously safe since it notifies you every time it is accessed from any device.
Pros: I would say that it is the best place for online file storage.You can store documents, videos, photographs...It is very complete when all your devices are from Apple since you have complete access to all of them.I would highlight the daily backups, since it seems to me the best point in terms of security and tranquility. Before the loss of any computer in which you have made a backup copy (which is also done alone, scheduled and daily) you recover the information as you had it. that's priceless. I would say that it is the best place for online file storage.You can store documents, videos, photographs...It is very complete when all your devices are from Apple since you have complete access to all of them.I would highlight the daily backups, since it seems to me the best point in terms of security and tranquility. Before the loss of any computer or phone in which you have made a backup copy (which is also done alone, scheduled and daily) you recover the information as you had it. that's priceless.
Cons: There is a big difference in quality from the free to the paid mode, but for me, it's worth it.
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ANTONIO G.
AVVOCATO
Legal Services, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 10, 2024
"UN CAPOLAVORO DI APPLE!"
Overall: Uso iCloud ogni giorno. La ritengo una invenzione incredibile per chi usa tutti i dispositivi apple. iCloud garantisce la sincronizzazione perfetta di tutti i dati, da note al calendario, dalle foto ai file pdf o word con pages, allo Storage di tutto. Se si perde o viene smarrito un dispositivo basterà collegarsi da quello nuovo con il proprio account iCloud e tutto apparirà nel nuovo dispositivo. Comodissima la possibilità di salvare in iCloud il buckup del proprio iPhone. Infine, ma non per importanza, la sicurezza. L'identificazione a doppio binario garantisce sicurezza e affidabilità.
Pros: I vantaggi di iCloud sono tanti e li riassumo: Piani economici, gestione comodissima e intuitiva da iPhone e iPad e Mac (anche dal sito iCloud), sicurezza a doppio binario, possibilità di salvare in iCloud anche il backup del dispositivo e di tutto il suo contenuto. Uso iCloud da circa 8 anni, quando un virus ha totalmente cancellato tutti i miei file di lavoro e le foto. Dal allora ho stipulato un piano d a2,99 euro al mese e tutto ciò che carico o creo nei dispositivi apple viene automaticamente salvato su iCloud. Niente può perdersi o dematerializzarsi. Tutto a portata di mano.
Cons: Non ritengo ci siano inconvenienti da segnalare. Certamente per avere un iCloud diciamo efficiente bisogna aderire ad un piano a pagamento in quanto quello di "serie" non offre uno Storage adeguato.
Switched From: Google Drive
Reasons for Switching to iCloud: Perchè ho acquistato tutti dispositivi apple.
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Jean Philippe B.
Consultant
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 30, 2023
"Reliability and expendability, with a cost"
Overall: At a time when I exclusively worked with Apple products, having a iMac, iPad and iPhone, iCloud was the definitve solution for document backup. I could work seamsless between all the devices depending on where I was working and this made me feel like the Cloud was a unifying experience. All your files follow you wherever you go no matter what device you use. It is probably the best Cloud experience you can get, and has been since its very inception.
Pros: iCloud is de facto the best solution for Apple product owners. Its integration with iOS is pretty much flawless and users can enjoy peace of mind when it comes to personal file backups. It's even accessible from a browser making it compatible (in a way) with other operating systems. On Mac computers, its integration is also seamless and renders the process of backup look like saving on the computer itself.
Cons: It has its limitations though. Where other user-end backup services like Google Drive, Dropbox, Amazon storage and more can store any file type, iCloud is pretty much limited to Apple-only documents. It works perfect for Apple-centric users but is less ideal if you have for example a iPhone and a Windows computer.
Switched From: Google Drive
Reasons for Switching to iCloud: Owning Apple products makes using iCloud a no brainer since it's so well implemented.
Emery G.
Sys admin
Telecommunications, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 23, 2023
"Best cloud solution for Apple users."
Overall: Excellent product which I've recommended and configured for my whole family.
Pros: It so easily and seamlessly integrates with all my Apple product (iPad, iPhone and Macbook Pro). So many aspects likes configurations, password management, are so well and securely integrated and implemented.
Cons: I find the sharing capabilities of my photos with iCloud are lagging in feature and usability versus the other competitors.
Alternatives Considered: Amazon S3
Reasons for Choosing iCloud: Better and easier integration with my iPhones.
Switched From: Google Cloud
Reasons for Switching to iCloud: Special offer from Apple
Nathan C.
Than
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 9, 2023
"Super easy to use and 100% integrated with Apple products"
Overall: Really Good!
Pros: I love the fact that it is 100% integrated with my Macbook, apple watch, iPhone and apple TV without the need to always be manually changing settings or doing manual actions
Cons: Sometimes when the pictures are on the cloud and I want to open it in the iPhone library, it takes too long to load
Alternatives Considered: Dropbox Business and Google Drive
Reasons for Choosing iCloud: Easier integration with apple products without the need of manual actions
Switched From: Google Drive
Reasons for Switching to iCloud: easier integration with apple products
Goma B.
Instructor
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 26, 2023
"Seamless Integration and Easy Sharing"
Overall: The seamless integration and ease of use are big selling points, and while the storage limitations can be annoying, the added security and sharing capabilities are definitely worth considering.
Pros: I'm pretty happy with I cloud's service. One of the things I love most about it is how seamlessly it integrates with all of my Apple devices. Whether I'm using my iPhone, iPad, or MacBook, my data is always synced and up-to-date. Plus, the user interface is super easy to navigate. Another thing I appreciate about iCloud is the ability to easily share files and data with others.
Cons: The limited amount of free storage can be a real pain, especially if you have a lot of data to store. I've had to upgrade my storage several times, which can add up over time. Additionally, while iCloud can be accessed from a web browser on non-Apple devices, it's not as seamless as it is on Apple devices. And if you're not heavily invested in the Apple ecosystem, you may find that iCloud doesn't meet all of your needs.
Switched From: OneDrive, Google Drive and pCloud Business
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Geraldo A.
Director
Telecommunications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 2, 2023
"iCloud Features Review: A Detailed Review"
Overall: With iCloud I solve a variety of business problems, including storing and sharing files and documents in the cloud for access on different devices, real-time synchronization of information and settings between different devices, performing backups and restores of data, protecting and encrypting sensitive data, and collaborating on projects and documents with others.My experience with iCloud is positive, highlighting its ease of use, real-time synchronization, secure document storage, and the ease of collaborating on projects and documents with others.
Pros: Some of the most important iCloud features may include:Real-time sync that allows me to work on the same document simultaneously.End-to-end encryption to protect my confidential data.Integration with other Apple services like Keychain for a more seamless experience.Remote access to your documents from anywhere and on any device.Cloud storage and backup of important files to avoid data loss.Easy file sharing and team collaboration.Real-time sync for more efficient collaboration.In general, iCloud is considered easy to use by both users and managers, due to its intuitive interface and several functionalities that make work easier. Integration with other Apple services can facilitate the adoption of iCloud as a cloud storage solution for companies that already use other Apple products.
Cons: I'm pretty sure the Software is excellent, however, it needs some improvements, iCloud could be improved in terms of additional features, such as real-time collaborative editing, document version management and tighter integration with third-party services.As a User, I may find iCloud a little difficult to use with regards to aspects such as initial setup, managing permissions and document sharing, synchronizing and backing up data, as well as compatibility issues with different platforms or devices.Sometimes integrating with my existing business processes as iCloud is primarily a cloud storage solution for myself and other consumers. However, Apple offers mobile device management (MDM) solutions that can help integrate iCloud with existing business processes in companies and organizations.
Alternatives Considered: NetSuite
Reasons for Choosing iCloud: However, I can say that as a user, the choice between iCloud and Oracle depends on my individual needs and preferences.I chose iCloud as it is a cloud storage service to sync my files between my Apple devices, iCloud was the obvious choice as it is a native Apple service with seamless integration with their products and operating systems.In summary, the choice between iCloud and Oracle (or any other product) depends on the user's individual needs and preferences.
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Hana Í.
Leader of inventory
Accounting, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2023
"Important part of Apple products"
Overall: We managed to transfer our client’s and worker’s data from old to new device very easy. In addition it allows to switch between Apple and MS Windows decides instantly. However, version for MS Windows does not offer full access to all functions.
Pros: iCloud is tightly integrated with apple products, perfectly passable and incredibly convenient for Mac and iPhone users in particular. I get all my pictures, documents, mails and so on on secure and safe place. There are frequently backed up, fast uploaded and accessible anytime from every single device (not even Apple device). iCloud also makes it easy to share photos, documents and more with friends, family, coworkers.
Cons: Documents are able to share only with people who have an Apple ID. Unfortunately, access to data is limited from MS Windows devices and we are not able to access all data, but only the basic ones, which is, on the other hand, mostly fully sufficient. Controlling the entire iCloud is too simple and slow in the MS Windows version. Such a design is too simple and does not meet the requirements of the 21st century.
Switched From: Google Docs and Google Drive
Tara C.
Researcher's
Education Management, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 30, 2023
"Apple iCloud is a convenient and secure storage"
Overall: Apple iCloud enables businesses to store data and documents securely in the cloud, making them accessible anywhere and anytime. Collaboration and communication between business teams are made more accessible with Apple iCloud. Allowing businesses to create automated systems for document organization and approval processes. This can save couples time, allowing them to be more productive. The benefits are, Increased Productivity by facilitating easy file storage, sharing, collaboration, and workflow automation, and Apple iCloud helps businesses to increase productivity
Pros: The following are critical features of Apple iCloud Storage, Syncing, Backup, Sharing, Find My, and Family Sharing.Yes, Apple iCloud is straightforward to use. There are various valuable features, such as accessing your photos, documents, and music from any device with an internet connection, securely storing files, and backing up your device data.Yes, integration with existing business processes is easy in Apple iCloud as it offers a range of applications that can be easily integrated with existing processes and systems. iCloud also allows system administrators to manage user accounts, control access to files, and monitor usage
Cons: Some features that are missing from Apple iCloud or could be improved including an intuitive backup system, better file organization and sharing capabilities, and improved integration with outside cloud services. Additionally, iCloud does not have as much local storage and syncing functionality as some competitors.In terms of difficulty of use, some users have noted that iCloud can be slow and cumbersome to use, especially when dealing with large files or large amounts of data.Integration with existing business processes can be pretty tricky with iCloud. It is not designed to be easily integrated with other systems and services, and compatibility with third-party programs and services can be limited.
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Giau N.
Manager
Restaurants, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 13, 2023
"Apple users would be hard pressed to find a better fit for their needs"
Overall: The overall experience has been great. Our files and folders are automatically synced (from the document folder, download folder, and desktop). We can also easily share Numbers and Page files.
Pros: iCloud is an excellent backup solution. It can back up your device and sync data between devices, so you always have access to the latest versions of your files on all of your devices. The iCloud service is very easy to use. You can set it up in just a few minutes; after that, you're ready to go. You can also start using iCloud immediately if you sign up for an Apple ID—the account that allows you access to your purchases on the iTunes Store, Apple's App Store, and other services offered by the company.You can also share files with friends and family members through the service. A few clicks will get your file into their hands quickly and securely so they can enjoy what you've created or downloaded for them.You can also share files and folders with other Apple users, but only if they have an iCloud account.
Cons: iCloud is a bit more expensive than some of the competition, but not by much. The iCloud web interface is pretty limited. It's not as bad as some cloud storage services, but it's not the best, either.
Switched From: Dropbox Business
Reasons for Switching to iCloud: We made the switch because of the integration of iCloud with Apple devices.
David O.
Art Director
Printing, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 11, 2023
"iCloud - Mostly but not completely sunny"
Overall: I love iCloud in theory and 90% of the time in the real world. Apple needs to fix the user interface and bring a more robust data recovery option that at least is as functional as DropBox.
Pros: I like that it is easy for my Apple products to access iCloud and for them to stay synched as long as I have a reasonably fast internet connection.
Cons: I absolutely do not like the lack of customization available in the graphical interface of the file structure. Coming from the customization of the Apple Finder this is pretty jarring and pretty inexcusable. This is not only a problem on a mobile device but also on a desktop or laptop that is remotely connected and is not my own work station. I also don't like the basic lack of ability to recover files that have been deleted or overwritten unless it is from an Apple branded product that is already using iCloud for document storage.
Alternatives Considered: Dropbox Business, OneDrive and Google Drive
Reasons for Choosing iCloud: I am a power Apple user for 40 years now so Apple really has to mess things up before I will switch away. That being said, I still make use of DropBox, Google Drive, OneDrive, YouSendIt and WeTransfer because of some of Icloud's limitations.
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Mammaye Ousmane T.
Étudiant
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 10, 2023
"iCloud review"
Overall: When using iCloud to store my files and sync my data, I have been overall satisfied. The automatic sync and backup features are particularly useful. However, the cost for additional storage space and the need for a stable internet connection can be drawbacks. Overall, I recommend iCloud for its ease of use and data security.
Pros: I am really pleased with using iCloud to store my files and sync my data between my iPhone and PC. The interface is intuitive and easy to use, making it a great choice for users of all skill levels.The automatic sync feature is particularly useful for me, as it allows me to access my latest files and documents from any device, whether it be my phone or my computer. Cloud storage is also very convenient, as it allows me to free up space on my device while still having easy access to my files.I have also enjoyed the ability to share files with other iCloud users, such as my photos and calendars. This allows my family and friends to easily access this information and use it to organize events and vacations together.Lastly, the automatic backup of my iPhone is also a very valuable feature for me as it gives me peace of mind knowing that my data is safe and can be restored if needed.All in all, iCloud is an excellent choice for anyone looking for a reliable and versatile cloud storage service that allows you to store, sync and share files and data. I highly recommend this service.
Cons: While using iCloud to store my files and sync my data between my iPhone and PC, there are a few aspects that I don't particularly appreciate:1. Cost of additional storage space: While iCloud offers some free storage space, it may be necessary to purchase additional space if you need to store large amounts of files. This cost can become expensive for some users.2. Internet connectivity requirement : In order to use iCloud, stable internet connectivity is required, which can be an issue for users in rural or remote areas or for users on the move.3. No file sharing with non-iCloud users: The ability to share files with iCloud users is convenient, but it is impossible to share files with people who do not have an iCloud account, which can be a nuisance for some users.4. Limited feature to manage files on computer: The features to organize and manage files on a computer are quite limited compared to other cloud storage services.In conclusion, iCloud is a reliable and useful cloud storage service, but it has some disadvantages related to the cost of additional storage space, the need for stable internet connectivity and some limitations to share files with non-iCloud users, as well as the limited features to manage files on a computer. It's important to weigh these factors before choosing iCloud as a cloud storage service.
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Matteo T.
COO
Machinery, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 30, 2022
"La scelta più logica (ed economica) per chi usa dispositivi Apple"
Overall: Un ottimo sostituto della memoria fisica del dispositivo, con il vantaggio della condivisione cross-device e la sicurezza che i miei dati vengono conservati anche in caso di smarrimento o danno irreparabile del dispositivo hardware.
Pros: iCloud permette di disporre di uno spazio di archiviazione cloud associato al proprio utente Apple e condiviso da tutti i dispositivi in uso (iPhone, Mac, iPad…). Questo permette un’esperienza particolarmente fluida, potendo leggere ed editare i propri documenti, foto e video inclusi, da tutti i propri dispositivi come se tutti condividessero lo stesso identico hard drive. Questo ha semplificato enormemente il mio lavoro in mobilità. Inoltre consente un importante risparmio sull’acquisto dei dispositivi stessi, potendo puntare su tagli minimi di memoria, andando poi a sfruttare lo spazio sul cloud per i file utente.
Cons: Credo che molti utenti non ne abbiamo compreso le potenzialità perché restii a sottoscrivere un abbonamento, in quanto il piano standard incluso con il dispositivo è di solo 5 GB. A mio avviso il piano standard dovrebbe essere di almeno 128 GB (con tagli che rispecchino i tagli di memoria). Trovo inoltre macchinoso il sistema di condivisione dei file con altri utenti, soprattutto se utenti non-Apple.
Alternatives Considered: OneDrive and Google Drive
Reasons for Choosing iCloud: Per l’integrazione nativa con i dispositivi Apple e per i vantaggi economici del piano famiglia compreso in Apple One.
Verified Reviewer
Leadership Coach
Professional Training & Coaching, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 17, 2022
"Easy and Intuitive"
Overall: I wanted to move more of my workflow away from Google. I have been very happy with iCloud. I appreciate the clean interface and the more useful search results when looking for documents. The online portal also provides rudimentary versions of Apple's basic office software, access to email, calendaring etc. all in one place.
Pros: It is very easy to navigate, locate and organize files. The layout is very clean and flexible, both through the web view and the native app.
Cons: iCloud naturally wants to group files by their Mac application type rather than prompting to save in a user created folder. Due to the excellent search features, this is not a problem and I am coming to appreciate the logic of this system.
Alternatives Considered: Dropbox Business
Switched From: Google Drive
Reasons for Switching to iCloud: I am more reassured by Apple's business plan that my privacy and security as a user will be protected. I am suspect of Google's motivations with my data.
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Javier M.
Entertainer / Podcaster
Entertainment, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 17, 2022
"iCloud Customer Review"
Overall: I'm a heavy user with 2 mac computers, 3 ipads, 2 iphones and a watch. I use several apps and documents stored in a paid 2TB cloud storage, mostly because of the integration with the platform and the option to attach files in almost every available app. I also like the "smart storage" the system has, where heavy files are not downloaded to the device to avoid disc space usage.
Pros: I'm mostly an Apple user , so I decided to move all my data storage to iCloud due to the integration with the platform and devices
Cons: Sometimes the sync fails and the only solution is to logout and login back to restart the process, but it also affects otter features like predetermined device sync preferences, and have to set them up all over again
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: The Google Drive iOS apps are not the most user friendly, and don't give you enough compatibility to attach files from the device file manager. iCloud is 100% compatible with other apps
Switched From: OneDrive
Reasons for Switching to iCloud: The integration with the Apple platform for heavy Apple users like me
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Bruna B.
Graphic designer
Accounting, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 4, 2021
"Why you should use iCloud to store your files"
Overall: My overall experience is excellent! I can manage my files anywhere, store them and delete not necessary ones, and it helps me during work routine because I don't have to keep deleting everything to free up space.
Pros: What I liked most about this software is that it has a low cost for a big space storage, and I can upload my files and organize them neatly, without further issues. The sync feature is also great, which allows me to free up space on my iphone or macbook, or any other mac device, and even access my files without internet connection.
Cons: Personally I didn't find any cons, so far, but I would advise new users to organize well their files, or they may get very lost! And please do research what is the best storage for your budget, Apple had offered me a good deal with this one!
Alternatives Considered: Google Drive and MEGA
Reasons for Choosing iCloud: I chose iCloud because it was more user friendly, as I was already an Apple heavy user, and having the possibility of having my files easily accessed on my iPhone or macbook made a big difference!
Reasons for Switching to iCloud: I used to use Dropbox a LOT when I was in college, however the years passed and as a graphic designer, I was always creating new files, jobs, tasks, either from work or another studies, and it quickly took all my storage and I had to pay a massive amount of money, however I picked iCloud for the best price and sync management.
Verified Reviewer
Teaching Assistant
Education Management, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: GetApp
August 6, 2021
"Great for General Cloud Storage, but as much for iOS Syncing"
Overall: My overall experience with iCloud has been great, as I have been able to store numerous amounts and types of files using the service, and have then been able to easily and efficiently get a hold of them whenever necessary by using the search/filter option. I also find that sharing files with others directly through the cloud is an efficient process, which is also very convenient when compared to the alternative, which would require the downloading of files and then separate emailing/texting of them. Overall, great service and would definitely recommend.
Pros: What I like best about iCloud is its fantastic ability to store a wide range of files in the cloud, regardless of their format, whether it be a simple text document or a video made by using a complicated external software. I also very much like that the service is free to use if an immense amount of cloud storage is not needed, and that the service is accessible to people who do not even use the iOS software on their primary mobile device and/or tablet. Lastly, I like that iCloud can be accessed using virtually any device that is connected to the internet, whether it be a smartphone, tablet, desktop, or laptop. Overall, it is a great service for anyone looking for decent cloud storage capabilities.
Cons: The one aspect of iCloud that I think can be further worked upon is its ability to sync more information from iOS devices, rather than just the default apps created by Apple such as notes, calendar, photos, etc. In other words, it would be convenient if all, or at least most, of the third party apps on a user's iPhone or iPad can also be synced to the desktop/laptop version of iCloud whenever someone is attempting to access the cloud that way. Other than that one small aspect of the service, I cannot point out anything else that can be considered a con, which is a great thing when considered overall.
Aaron P.
Owner
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 28, 2021
"iCloud provides a great cloud solution for Apple users, but is not designed for business use."
Overall: iCloud has had plenty of growing pains over the years - originally starting as iTools, rebranded as .Mac (dot Mac), MobileMe, and finally iCloud. During the years many features have come and gone, and during each transition there have been major changes. However, the iCloud feature-set has been relatively stable for nearly a decade now, with features being added or tweaked, but not removed. At this point, iCloud can very much be described as a mature product - and an essential product for Apple users.
Pros: iCloud is built-in to all Apple devices, and as such is seamless to setup and use. In addition, iCloud is more than just cloud storage, as it provides a robust suite of apps and tools including: Keynote, Numbers and Pages; Email, Calendar, and Reminders; iCloud Keychain (a password keeper); Find My device support (allowing you to find your lost or misplaced Apple devices); mobile device backups, and iCloud Drive which is akin to Dropbox or Google Drive. Additionally, iCloud storage is reasonably priced starting at only $1/month for 50GB of storage up to $10/month for 2TB of storage. My favorite feature is iCloud Photos, which allows you to sync all of your photos across all of your devices, with desktop and mobile app counterparts allowing for robust organization and editing.
Cons: There are two big downsides to iCloud: 1.) While many of the features will work on a PC, iCloud is designed specifically for Apple devices and users. 2.) While iCloud can be used in a business environment, it is very much designed for personal use as there is no central management console to manage multiple users. The closest you can get is an iCloud for Family plan - which is limited to 6 users. In addition, while there is a free tier of iCloud, it is limited to a total of 5GB of storage across all devices and all features.
Craig R.
Marketing Manager
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
2.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
3/10
Reviewer Source
Source: GetApp
July 6, 2018
"For many-device or heavy backup/cloud sync needs, stay far away or use additional backup solution"
Pros: When I first used with just an iPhone and an iMac, everything worked pretty well and there is really no configuration. Current plans and family sharing make it a pretty affordable cloud/sync option for everyday users.
Cons: iCloud isn't a true backup-type solution (even iCloud Drive) and once I became a power user and added another Macbook, Apple TV, and Apple Watch, it became a living nightmare once it broke. After 6 months I am still trying to piece together all my files and photos to ultimately get off iCloud as best I can. Apple makes it nearly impossible not to use iCloud somewhat. You will experience non-stop synching issues once you get a large iCloud drive or photos library, and since it is designed to "just work" there are no controls or settings to stop it. You can't really turn it off, either, since it will hang and then scatter remnants of your file folders in the iCloud Archive. Once corrupted or you start having sync issues, all your devices will malfunction constantly and there is not much you can do...everything from my Apple Watch music loading to the battery life tanking happened. I'm referring to 15+ GB photo libraries and 80+ GB of files in an iCloud drive....if you have 3+ Apple devices and large amounts of files that are important, immediately find a secondary backup and try to move photos and important files there. I've used OneDrive's app for photo syncing on my iPhone and then to my Mac, and used Google's wonderful Drive FileStream (available with GSuite business accounts) to keep things in place while I've restored, reset, etc. more than 200 times in the past several months. I have 5-10 copies of all my folders scattered over computers and iCloud Archive files I am still trying to sort out.
Lena V.
Owner
Veterinary, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
November 15, 2022
"iCloud is a waste of money"
Overall: Using iCloud for basic back up storage is about the only thing I would recommend iCloud for. Otherwise I feel that the features are very limited and hard to use. I still have no idea how to access my full iCloud data much less how to get my employees to be able to find an access it. I also find that when trying to find and view data in my iCloud that it has been deleted without my knowledge. I do not trust iCloud and I do not feel my data is safe or that it is an investment that is time efficient for my company. I do not recommend iCloud, use a different software.
Pros: I like how easy it is to set it up and start backing up my data. I also like how easy it is to change my plan as needed.
Cons: I really don’t like how I feel I have no access to my iCloud data. I know it’s there, but I have no idea how to find and access it easily and quickly, much less have my employees access it. I also feel that my data is not as safe as on other platforms. I feel that things are subject to being deleted without my knowledge. The pricing is also very expensive for the limited features I receive compared to other products.
Alternatives Considered: Google Workspace
Reasons for Choosing iCloud: I thought that it would be easy to use.
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Winston P.
Owner
Design, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 31, 2023
"Using iCloud in my daily life is very beneficial"
Overall: My experience is good, I have had no complaints, the security is incredibly good and the platform is easy to use.
Pros: The benefit of knowing that you can have your photos and documents, that you can access them at any time and on any device is probably one of the things I like most about ICloud
Cons: I don't have anything I can write that I don't like about Icloud
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Security
Switched From: Google Drive and Google Photos
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Maisarah S.
Marketing Executive
Telecommunications, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 22, 2021
"One of the best cloud storage service"
Overall: iCloud is very useful in backing up and storing my files on the cloud space. It help me to clear my phone storage and i only store important file and document on my phone that i usually need it for offline access.
Pros: Using iCloud to saving all my contact information, photo, video, audio and document to the cloud storage is very smooth and effective with this application. It has no file size limitation on how small or big the files that i am uploading to the storage. Changing from my old phone to my new phone is no problem as i can access to my files back as long i am using the same apple id with it.
Cons: Managing the files and emails on this application is quite headache. The searching feature is too slow in showing the result and often, it returned a result that are not matching with the keyword that i have entered. The synchronized process also quite slow and takes some time for it to be shown on the my other device.
Switched From: Google Drive
Reasons for Switching to iCloud: icloud works really well with my apple product.
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Martin P.
Freelancer
Information Technology and Services, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 25, 2023
"The easiest document cloud solution for Apple users"
Overall: Apple iCloud is perfect solution for everyone who don't want to spend hours on integration with some cloud service. It provides simple and intuitive UI with basic features and sharing options.
Pros: Apple iCloud document cloud storage is the easiest implementation for users who use other Apple products. It performs super intuitive and easy to learn interface which allows users to store their documents with the same way as in the regular computer folder on disk. Sharing is also implemented. You are allowed to share any document with other user in or outside ecosystem through the mail or iMessage link. I don't know any possibilities about implementation the system with other products outside Apple ecosystem. Apple iCloud is also available in web interface after typing Apple account details.
Cons: The performance is a bit slow. Sometimes uploading a bigger files took a while. I also miss some extended features like additional encryption or better search / filtration. Windows application is very bad, I don't like experience for iCloud at Windows systems at all.
Switched From: Dropbox Business, OneDrive and MEGA
Reasons for Switching to iCloud: This is better solution when all of my products are Apple branded :)
Megan J.
Writer
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 3, 2021
"Convenient storage service for Apple users"
Overall: I use iCloud to store all my photos from my iPhone and documents on my Mac. It makes it really easy to access photos I took on my phone from my Mac and vise versa with documents created on my Mac accessed on my phone. It also provides peace of mind knowing that should anything happen to my phone or Mac my photos and documents will be safe on the cloud. If you use Apple products you should try iCloud, especially if you use more than one Apple product and like accessing files between phone and computer.
Pros: I've used other cloud storage services before but iCloud is my favorite for a few reasons. I use only Apple products so iCloud is extremely convenient. The integration is seamless on iPhone and Mac. You can set it up easily and quickly and access the cloud on any of your Apple products. There is a free option that offers a good amount of cloud storage and the paid option is very reasonable for the amount of storage you get.
Cons: I've encountered a few problems with iCloud like my photos not automatically being added to the cloud and not being able to access documents from my Mac that were stored on the cloud from my phone. Most of the time iCloud runs smoothly but every now and then I experience one of these glitches. Luckily customer service is excellent and they always solve the problem fast.
Switched From: Google Cloud Storage
Reasons for Switching to iCloud: I liked Google Cloud Storage but since I have all Apple products iCloud was just more convenient for me to use.
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Anamaria D.
Owner
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 8, 2023
"iCloud is awesome for my small business"
Overall: Overall experience with iCloud is very positive. Since I started using it I reduced the usage of other similar products like Google Drive. Super user-friendly and fast. I never worry about information being lost.
Pros: What I enjoy the most about iCloud is the fact that I access my files even when I am not with my laptop, as everything is synced in real-time on mobile as well. Even on a night out, I can quickly answer my clients and provide what they need.
Cons: Limited storage. It becomes a bit expensive when you need more and more storage once you've been using it for a while.
Alternatives Considered: OneDrive
Reasons for Choosing iCloud: Seemed safer.
Switched From: Google Drive
Reasons for Switching to iCloud: Sync issues with Google Drive.
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Jonathan W.
E-commerce Lister
Retail, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: GetApp
February 6, 2022
"Incredibly easy to use, integrates with the Apple ecosystem perfectly"
Pros: The ease of use and instant syncing is the best part of iCloud. It just works, as Apple liked to say in the old days. I love being able to pick up any device and have everything I need. I use the 2TB plan, which is an incredible value, and is more storage than I personally will ever need I suspect. If you use Apple devices, there's really no reason not to have an iCloud account, and usually to pay for at least the 200GB tier, unless you really use very little data.
Cons: The only real drawback would be if you use Android or Windows devices, you get less access to features, though some still work. And the Photos syncing to a Mac is sometimes slow.
Switched From: Google Docs, Google Drive and Evernote Teams
Reasons for Switching to iCloud: I switched devices finally to an iPhone, and really breathed a sigh of relief to be able to use one service for everything, and while it wasn't free like my previous services had been, it was so much more effective that it still felt like a better value.
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Suhaila S.
Frontend Web Developer
Entertainment, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 18, 2021
"Best cloud storage for iPhone "
Overall: I really have a wonderful experience for almost 4 years working with this application. It can be use to store my work files and document, along with my personal files like my picture and video from the phone.
Pros: I really like that iCloud offer a good protection and security for my files and media stored in the software. My files will readily available on all my other Apple device like my iPad and my MacBook as it will synchronized it across my all device. It is also cheap to adding more storage size to it.
Cons: It is only convenient to use it with Apple product. Use it from android device or from Windows based device will lose all the automation to synchronized the data automatically. Other than that, i don't have anything more to complain about this software as they work really well with my apple device.
Switched From: Google Drive
Reasons for Switching to iCloud: Google Drive won't automatically backing up my files on my iPhone.
Barbara D.
Graphic Designer
Graphic Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 4, 2022
"iCloud is something that I can't live without!"
Overall: Whether I'm in the office, sitting at a coffee shop, or traveling and in a hotel room, my files are always with me! I'm more productive as I always have access to update them. When I have free time they are always with me to continue my project and I can do it on whatever device I have with me! No longer is a file sitting on my 'desktop' and I'm on the road!
Pros: The fact that my files/photos are always with me is so important! They are instantly synched across all my Apple devices so a file I was working on in the office is still with me when I get home... or to the coffee shop where I can continue my work on whatever device I have with me. It allows me to choose what files I want synched thereby allowing me to control how much storage space I need. And additional storage space is pretty inexpensive. The convenience of having my work with me without having to download files to a thumb drive/portable hard drive, etc. before leaving is such a time saver! It allows me to always be prepared to discuss a current project!
Cons: I haven't found a downside to this software! It's awesome!
Reasons for Choosing iCloud: iCloud is a seamless transition of my photos and files across all my devices, and I'm not limited by the device I have with me at the time. I don't even have to think about it!
Reasons for Switching to iCloud: I made the switch for convenience! And I'm able to be more productive because if it! It's a total time-saver!
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Nejat C.
PhD student
Research, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 8, 2022
"If you or your company uses Macs, it is the best cloud solutions you can use"
Overall: I used it mostly to share files with co-workers. It was so incredibly seamless and easy to do. Much better than Google Drive for people who use Apple products
Pros: Phenomenal product. Incredibly intuitive and seamless. Incredible integration among different devices
Cons: Much more expensive than competitors, and not very good if you are not using Apple products. If you or your company uses Windows, not the best option
Alternatives Considered: Box
Reasons for Choosing iCloud: Insanely good UX
Switched From: Google Drive
Reasons for Switching to iCloud: Google Drive has disgustingly bad UX
Verified Reviewer
editor
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 21, 2023
"Storage cloud ready to use e ben integrato nei dispositivi Apple"
Overall: Uso quotidianamente iCloud soprattuto per la sincronizzazione in tempo reale tra i vari dispositivi Apple, come con l’App Goodnotes. Ho anche un piano famiglia condiviso con altri 2 membri, ritenendomi abbastanza soddisfatto anche della facilità d’uso di un piano condiviso.
Pros: Integrazione “magica”, perché avviene silenziosamente con il proprio account Apple, soprattuto per la gestione dell’App Foto. Interfaccia Web comoda e graficamente integrata nell’ecosistema Apple. Sincronizzazione in tempo reale veramente efficace.
Cons: Nel piano base offre solo 5GB gratuiti che, a differenza di molti altri gestori di file in cloud, è veramente poco.
Switched From: Google Drive
Reasons for Switching to iCloud: Ho diversi dispositivi Apple che integrano più comodamente iCloud.
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Mahendra G.
Office Clerk
Government Administration, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 24, 2021
"Mycloud MySecurity"
Overall: My experience from shifting android is like just wow very cool i really very happy and satisfied while using icloud over any platform i know its expensive while we upgrading to storage but i think it's worth coz the security and and access that it's provide i think no any company can beat so if you're like me who cares about privacy and safety i definetly suggest to shift iCloud
Pros: Yeah i am very very impressed while i am switching from android but man the icloud is just wow i can easily login everywhere and access and also manage my data too much easily and i am govt servent so i need full of security coz many files are sensitive so it helps me more and my all apps data including third party apps was very greatly stored so i can easily switch to any iPhone with only just login my icloud with all data
Cons: Coz is just like it giving 5gb free storage so i think its not enough like me if it was 10gb so i think its better, some android apps integration is not possible in iPhone coz its privacy and security issues , so except this 2 things i don't think so you get any trouble
Switched From: Google Cloud Storage
Martisha C.
CEO
Apparel & Fashion, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 27, 2023
"iCloud and it’s features that make life easier for you and me "
Overall: iCloud has been a life saver for me in many situations . I have lost so many phones, tablets and more and been able to go right back to what I was missing and I can’t thank the creator enough.
Pros: What I like most about iCloud is that fact that once I transfer devices rather it be a phone or a iPad the information stored comes with me. I love the fact that it saves me the hassle of single handedly making me transfers my documents. I love the fact that iCloud allows me to share my photos, files, notes and more it’s saved me a lot of trouble and a lot of memories, I am very grateful. I also love the fact that it allows me to store my files at a set price monthly or year.
Cons: I don’t really have any cons for the app at this moment . This product has saved my life numerous of times throughout my personal and business situation.
Alternatives Considered: Dropbox Business
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Nabila B.
Human Resources Manager
Investment Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 12, 2021
"Apple user will love this"
Overall: I really depending on this application to safeguard my online files as the security around this application is quite good and one of the top application for mobile cloud storage.
Pros: I recently need to upgrading my iPhone to a new one, and the iCloud really helping me in transferring all the notes and contact list on my old phone to the new phone. No need to to transferring all of my files to my computer first like the old way. It really saving my time in setting up my new phone.
Cons: I don't like the structure or process when deleting the files on the cloud storage. It will need to be selected manually one by one and no option to deleting it all by bulked. The free storage is quite small compared to other cloud storage software has offered.
Switched From: Google Meet
Reasons for Switching to iCloud: iCloud is better in managing the files on the cloud storage.
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Syamir K.
Administrative Assistant
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2021
"Cloud storage from Apple"
Overall: Good things with this cloud storage software is, it really work and it never fails me in backing up my files and data from my phone. I have an easy time while using this software in managing my data online and securely stored it on cloud storage.
Pros: Everything stored on my iPhone like contact number, photo, video, audio and document can be backed up to the cloud storage easily by iCloud. I can access my files on my phone directly from my computer without having to transfer it manually from my phone to my computer.
Cons: I am concern on iCloud security as there are many news of people that has their iCloud account been hacked and their data is compromised. Adding more security feature to the software is much needed to ease our mind of the security of our storage content and data.
Switched From: Google Drive
Reasons for Switching to iCloud: iCloud has more feature that can be use with my Apple product.
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Fabrizio M.
Ethical Hacking
Internet, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
1.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
January 11, 2024
"icloud vabbene però..."
Overall: Del resto consiglio vivamente il servizio icloud anche perchè tutti ormai utilizzano questo servizio di icloud, essendo un'amante della famigerata mela ho anche sistemi android meno sicuri certo, però rimane sempre impeccabile il logo dice tutto.
Pros: Mi è piaciuto molto l'icloud per il semplice fatto che posso archiviare tutto ovviamente sentendomi sicuro perchè è completamente sicuro inserire i propi file che possono essere foto o backup importanti, è sicuro in confronto a tanti altri servizi di archiviazione
Cons: Non mi piace il fatto che mi sono trovato nella situazione che mentre dovevo ricevere dell'email importanti da parte dell'azienda per cui lavoro, non ho potuto riceverle perche ho esaurito lo spazio a disposizone, e poi ha un costo mensile ci sta però aumentate lo spazio a disposizione.
Switched From: Samsung Pay
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Amy H.
Owner/ Project Manager
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 13, 2023
"iCloud of Ease"
Overall: I love iCloud, it gives me a true sense of safe guarding when it comes to our file storage and security of such
Pros: What I like most about iCloud is the security. The features outside that are impressive as well and the pricing is good.
Cons: What I like least is the fact that when searching for something you must be very specific in what your looking for. And also the file conversion is a bit difficult when sharing across platforms
Reasons for Choosing iCloud: It works with my phone and laptop and is top rated with security
Switched From: Google Drive
Reasons for Switching to iCloud: I switched to be able to easily access and store all work and personal files across many devices
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Noorhidayu S.
Human Resources Executive
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 7, 2021
"icloud is a great personal cloud storage"
Pros: I really like that i only need one space to managing my digital cloud space that i have use it to store my photo, files, document and contact list from my iPhone and iPad. I don't need to manually transferring them over the USB cable every-time i need files on my iPhone to my Mac Book. It make everything is very flexible to be moves around.
Cons: I really freak out whenever i heard that someone iCloud account get hacked and their storage content get leaks to the internet. It makes me wounder how good is this software security and their encryption to help us shielding from getting hacked. I hope they can introduce a new more secure encryption for the software.
Switched From: OneDrive
Reasons for Switching to iCloud: OneDrive is not integrated really well with my Macbook and iPad. iCloud can do it better for it.
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Falisha Z.
Software Engineer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 27, 2021
"Ios best companion "
Pros: iCloud is, without a doubt are the most outstanding cloud storage service for Apple customers. The pricing is incredibly low, especially when it comes to family plans. It allows me to sync my info across all of my Apple devices effortlessly. Apple customer service is fantastic; they go out of their way to assist you in any way they can, and they were instrumental in restoring my login to my accounts, which included all of my data. It's effortless to switch to a new smartphone and restore your info.
Cons: iCloud's email somehow doesn't distinguish between different sorts of emails, such as advertising, social media, or promotions, but instead groups them all into the same single inbox. At first, figuring out how to use iCloud might be confusing. It took me a while to get used to it.
Switched From: ShareFile
Kunal T.
Owner
Legal Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
February 18, 2023
"Good, put pricey!"
Overall: Except the price, I am extremely happy with iCloud and would recommend it to everyone, if price is not a factor for them.
Pros: I like the fact that it integrates very well with all Apple devices, rather seamlessly. It is definitely easy to use and deploy. There is a feature with iCloud+ which not many people know wherein they can hide their email address on the outgoing email addresses, which I think is nice depending on your profile.
Cons: Definitely, it is not cheap. It comes at quite a steep price and you would require a lot of iCloud storage to use or store all your files. I have also realised it is sometimes a bit slow to sync.
Alternatives Considered: OneDrive and Google Drive
Reasons for Choosing iCloud: I still use Google Drive and OneDrive, but iCloud definitely works well and syncs well with my Apple Devices. So just can't ignore iCloud.
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Hafizah S.
Assistant Manager Business Development
Telecommunications, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 27, 2021
"Best to storing online data and media"
Pros: I have first introduced to this software freely as i have purchased my iPhone. It has been provided freely but with some limitation on the space that i can use, but can be expanded to have a larger storage space quite cheaply. A user that has multiple Apple product will benefit the most, as it will collecting and synchronize all the data from the Apple device on single storage space.
Cons: It has only one basic option for sharing and sending my files and document on the storage space to others, which is not good for business purpose. I will need a more secure and password protected option when sharing and sending my document, as it containing sensitive information of our business.
Switched From: OneDrive
Reasons for Switching to iCloud: OneDrive is quite expensive for a personal use and more suitable for a business needs.
Youngsook S.
Business Developement Manager
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 8, 2023
"My iCloud Review"
Overall: Overall, iCloud is a user-friendly cloud storage solution that offers strong security to me as an Apple user.
Pros: iCloud has the easiest-to-use interface and its makes the navigate effortless for all. Its automatic backups provide added security and peace of mind. Syncing across Apple devices, enabling users to access their files and content seamlessly.
Cons: The biggest issue is its limited storage capacity to me. And the inconsistent performance could be drawback time to time.
Reasons for Choosing iCloud: The natural reason is i become to an Apple user.
Switched From: Dropbox Business
Reasons for Switching to iCloud: The natural reason is that i become to an Apple user.
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Noureddine B.
Software Developer
Program Development, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 6, 2023
"iCloud Review "
Pros: iCloud is seamlessly integrated with Apple's ecosystem, making it easy to use and access from any Apple device, and iCloud automatically backs up data from Apple devices, including photos, documents, and app data, ensuring that users don't lose their data if their device is lost or damaged, and syncs data across all Apple devices, ensuring that users have access to the most up-to-date versions of their files, and also iCloud allows users to share documents, photos, and other files with other iCloud users, making collaboration easier.iCloud uses encryption to protect users' data and offers two-factor authentication to prevent unauthorized access.
Cons: The free storage plan offered by iCloud is limited and may need to pay for additional storage if they want to store a large amount of data.While iCloud's syncing feature is generally reliable, some have reported issues with files not syncing correctly across devices.iCloud is only compatible with Apple devices and is not available for use on other platforms, which can be limiting for users who use multiple types of devices.While some iCloud services are free, may need to pay for additional storage or for access to certain features, which can be costly.
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giorgia B.
Cassiera
Internet, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
December 20, 2023
"ICloud bello ma..."
Overall: La mia esperienza con icloud nel complesso è abbastanza positiva mi trovo molto bene con la sicurezza e la comodità di avere email foto video e documenti tutti nello stesso posto ma ha anche molte cose da migliorare cominciando dallo spazio di archiviazione che purtroppo è limitato, il fatto che se crei una cartella con dei documenti devi per forza cercarla dalla barra di ricerca/filtro perchè tra le cartelle di sistema di icloud non la trovi e questo è molto fastidioso e poco pratico soprattutto se lo usi per lavoro e devi trovare dei documenti in modo urgente.
Pros: Il vantaggio più grande di ICloud è la sicurezza, in quanto ha la sicurezza a due fattori e se passi da un dispositivo Apple ad un altro ti mandano un codice di sicurezza o sul dispositivo apple oppure tramite sms, e subito dopo ti richiede una parola chiave che puoi sapere solo tu. MI è piaciuto anche la facilità nell'utilizzarlo e la sincronizzazione automatica dei documenti e delle foto e video.
Cons: La cosa che meno mi è piaciuta di icloud è lo spazio di archiviazione limitato, se non fai l'abbonamento mensile o annuale non ti fa più ricevere email e per lavoro è una cosa molto scomoda e disdicevole, anche se paghi hai comunque uno spazio di archiviazione limitato (50gb al mese a 0.99 centesimi) e ciò lo trovo molto irritante.
Larry W.
Attorney
Law Practice, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
March 19, 2022
"Need Easier File Sharing Functions"
Overall: Good for personal use. Very poor functionality for business use.
Pros: Ease of use. Perfect for personal photo storage and casual file storage in the cloud. Apple's emphasis on privacy is also a plus.
Cons: (1) Poor File Sharing Features. iCloud only allows single file sharing and has to do that by adding each collaborator on each single shared file or folder. It does not come with the easy-sharing feature such as multi-selecting files/folders and creating a file-sharing link like Dropbox offers to whoever has the link or the link+passcode combo. This has set iCloud and Dropbox far apart. This could be ok to share some simple files with few family members, but this sharing function has make it barely usable for business purpose. (2) No Document Management and Version Tracking Features iCloud only provides the bare minimum basic file storage function and does not offer version management functions like Dropbox does. The version management function is actually very important to make iCloud usable for business.
Reasons for Choosing iCloud: Just because I use iPhone and iCloud provides other good functions for personal phone uses such as background backup. If only consider business functionality, iCloud is much less ideal compared to Dropbox.
Eslam E.
Automation Engineer
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 22, 2021
"The best cloud service for Apple users"
Overall: iCloud has by far the best service and data-syncing across devices, and great customer service just seals the deal for me.
Pros: I have been using iCloud for more than 6 years now and I can definitely say that it is the best cloud service for Apple users. The price is just ridiculously cheap, especially for family plans. I use it to sync my data across all Apple devices seamlessly. Apple customer support is just the best, they really try to help you with whatever they can and they have helped me restore my password to my account that had all my data. Switching up to a new device and restoring data is really easy and simple.
Cons: It is only limited to Apple devices, so I can't sync my data on my windows computer. Other than that I have never encountered any problem while using it.
Switched From: Google Drive
Artem B.
Photographer
Photography, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 24, 2023
"iCloud is a reliable and convenient cloud storage for anyone using Apple products"
Overall: This is a unique product perfectly integrated into the Apple system.
Pros: iCloud is a reliable and convenient cloud service for anyone using Apple products. As a photographer who edits photos and videos on MacBook and iPad, iCloud allows me to easily sync and store my files across devices. Thanks to iCloud's integration with Apple and third-party apps, I can quickly and easily transfer files between different applications and devices. I often forget that iCloud is a cloud storage service because it seamlessly integrates into my workflow and is always accessible
Cons: The free plan offers a very small limit of available storage space for users
Switched From: Google Drive
Reasons for Switching to iCloud: iCloud is better integrated into the Apple OS and offers more possibilities for use
Thando M.
Research Assistant
Environmental Services, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 14, 2021
"Store your data safely and easily. "
Overall: My overall experience has been truly amazing, this software has allowed me to store all of my data on my smartphone cloud and I'm able to retrieve whenever I need to. With the data stored on my online iCloud I am able to utilize more space on my smartphone device.
Pros: The iCloud software helps in storing your data, such as music, pictures, documents and more. With this software you can easily retrieve any lost data, just by supplying you iCloud Identification and passcode. When your device has insufficient storage space iCloud online storage helps stores your data that cannot be kept on the device on the device's cloud. With iCloud storage you can store as much data you want just by getting sufficient online storage.
Cons: Internet dependency, to be able to access your data from iCloud you require an internet connection. There are costs attached to the iCloud online storage, thus making it difficult to store data if you don't have any bought space. The iCloud storage does not guarantee privacy for your data, because as you store it on this software it is no longer in your physical storage, but on an online storage.
Switched From: Google Drive
Verified Reviewer
Senior Solutions Architect
Telecommunications, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 9, 2022
"Kudos Apple! "
Pros: I was first introduced to iCloud by my wife who's an avid Apple fan, and since then I have grown quite fond of the App myself. Given my job, I have a lot of data that I need to have stored and readily available to me, and iCloud provides just that. I can store and sync all my contacts, photos, notes, messages, apps, calendars, etc across all my other Apple devices. It's effortlessly compatible with my mobile, so I don't need to always have my Macbook or iPad in front of me to access it. I also deal with a lot of highly sensitive data/information, and iCloud has proven to have the best privacy and encyption features. It also has top notch convenience and simplicity, making it very easy to use and understand. Not to mention, I no longer have to worry about storage space (which was a huge and annoying issue for me in the past with other platforms) as the 5GB free storage space is beyond sufficient. I also love that I can retrieve important information that may have been accidentally deleted, as long as its backed up in the cloud.
Cons: iCloud works perfect for me. I have no issues. However, they could look at making it easy to integrate with other platforms like Android.
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panashe B.
IT Specialist
Human Resources, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 30, 2023
"iCloud Review"
Overall: In general, iCloud provides seamless cross-device synchronization, but limited free storage and potential compatibility issues on non-Apple devices may require careful consideration and budget planning.
Pros: iCloud's cloud storage is a lifesaver. It seamlessly syncs my data across devices, making access and backup a breeze. It's the ultimate convenience for my digital life.
Cons: However, iCloud's free storage is limited, and upgrading can be pricey. Also, it's not as user-friendly on non-Apple devices, which can create compatibility issues.
Switched From: Google Drive
Reasons for Switching to iCloud: I switched devices from android to apple
Verified Reviewer
Veterinarian
Medical Practice, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 28, 2023
"Is it the best current storage system?"
Overall: No geral, gosto muito do iCloud, uma vez que só tenho equipamentos da Apple, é me muito vantajoso. No entanto, tem as suas vantagens e desvantagens.
Pros: O facto de estar sempre a sincronizar todos os ficheiros, para todos os equipamentos.
Cons: Que apenas oferece 5GB de armazenamento de graça, é muito pouco para o dia a dia do utilizados. Depois por cada GB a mais, é demasiado caro. Deviam de tornar mais acessível para todas as classes económicas, ou então fazer pacotes mais apetitosos.
Switched From: Google Drive
Reasons for Switching to iCloud: O google drive oferece 15 GB de graça, o que é 3 vezes mais que o iCloud oferece.
Mohammad A.
Software developer
Computer Software, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 22, 2023
"iCloud is the place to store information with no issues."
Overall: One of the best experiences I had in storage and retrieving information.
Pros: It take any size of information, safe and very fast to retrieve it.
Cons: All is good the issue might be with the internet line I may have.
Alternatives Considered: Easy Storage Solutions
Reasons for Choosing iCloud: Support and prices were much better.
Switched From: Hard Disk Manager 15
Reasons for Switching to iCloud: More flexible, better support
Joel B.
Pastor
Religious Institutions, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 30, 2023
"ICloud is great"
Overall: My overall experience with iCloud has been good, and I will continue to use it.
Pros: I like iCloud because it's easy to use, and is native to all Apple devices. It makes it a no-brainer when you're using Apple computers, iPads, or iPhones. And even when you're using some PC devices, it ports over rather well.
Cons: When using iCloud on a PC or non-Mac device, it is a little bit more clunky, and not as seamless as when you're using a Mac product.
Alternatives Considered: OneDrive
Reasons for Choosing iCloud: I chose iCloud over the alternative products because iCloud is native to all my Mac devices
Verified Reviewer
Broadcast Engineer
Broadcast Media, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: GetApp
July 31, 2021
"iCloud is simply the best"
Overall: It is fair to say that iCloud is more than any other average cloud storage platform. It gives the best support to backs up iPhone, iPad, and Mac data. It allows to access data from either a computer or mobile device, and it is the best feature when you are away from your usual home base. Even if you lose your device, the cloud data will not be lost. I changed phones but didn't lose any contacts, photos, or other important stuff that I had on my phone.
Pros: It is simply the best platform when it comes to storing files and data on the cloud with great security features. It allows accessing data from any location that is connected to the internet. You can easily share files from the photo library as everything is seamlessly synchronized. You can manage your iCloud on multiple devices and even locate a lost phone/tab. I personally love it for keeping track of my calendar, bookmarks, and contacts. I have used it on my phone, tab, and mac system and it works equally good on any device.
Cons: Life is good when you have good internet connectivity but when you are in some remote area with low signals, the photos won't load and makes your hair pull. I encountered this situation a couple of times and I was pretty annoyed. So be mindful. The monthly storage subscription fee is low but still, it costs.
Naja H.
Graduate Student
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 14, 2022
"iCloud, multifunctional multidimensional online data cloud storage manager"
Overall: Overall The key message is that the system is one that is hard to avoid because of the seamless integration into most Apple products, in addition to the multi functionality and integration within most if not all major apps.
Pros: Ultimately what’s best about this software is the fact that it is pretty user-friendly, and broadly accessible from a variety of different devices. In addition can be accessible without direct Wi-Fi connection. Therefore users can seamlessly access any of the required documents from virtually anywhere and from any device. Integration between the majority of instilled apps is what allows this particular data storage management to be ranked as a top-tier data storage software.
Cons: On the other hand, for users who spend a large amount on the devices of selves, in particular Apple devices that have the seamless integration it does seem a bit redundant to limit the amount of free storage that users have access to and charge for additional storage although it is the storage management that is built into the system. In addition I would recommend to further elaborate on the organizational aspects of the folder system to allow users to add additional sub categories or sub tabs into their broad folders .
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Gabriela C.
Community Manager
Logistics and Supply Chain, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 17, 2021
"iCloud best solution for data back up and storage"
Overall: Overall it have been a really good experience so far, since I can upload all of my files either from my MacBook or iPad and have access to them automatically, it is really simple to use and to upload my files as well
Pros: It helps you to store all of your iPad and MacBook data by protecting your privacy as well as offering a security feature, your data is synchronized with iCloud and stores everything there, this is definitely worth to use especially if you are committed to use Apple's system. This is compatible with windows as well as macOs and iOs devices
Cons: I do not like that there is no android app, also there is limited storage for free and then you have to purchase more space
Switched From: OneDrive
Reasons for Switching to iCloud: Because OneDrive's platform is really confusing for me and did not meet my expectations
Philip S.
N/A
Information Technology and Services, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 1, 2022
"iCloud is one of the most reliable cloud storage services available."
Overall: Overall, iCloud is the most complete and reliable cloud storage service that I've used so far.
Pros: One thing that I really like about iCloud is the fact that everything is uploaded and stored automatically and you can have access to any file whenever you need it. The automated file management lets you download the files that already have been uploaded to the cloud at any time!
Cons: Something that bothers me in my experience with iCloud is that sometimes the sync between each device connected to iCloud is not perfect. There have been times that I needed to access files on my iPad and couldn't find them, even though I was logged to the same iCloud account as my primary device, my Macbook Pro.
Switched From: Google Drive
Reasons for Switching to iCloud: My new Apple devices must be connected to an iCloud account.
Makayla C.
Veterinary Assistant
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 6, 2023
"iCloud Review"
Overall: It allows every employee to be on the same page, at all times.
Pros: It is the most user-friendly cloud-based software. All employees already use Apple products, so it helps to create a convenient work/life balance.
Cons: When you are running low on storage, the constant reminders/warnings can get annoying when you are trying to work.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Everyone has an Iphone, or some type of Apple product. The brand loyalty was obvious to us, but also, the rates are much more competitive and the ease of access can't be beat.
Raju L.
Assistant Professor
Education Management, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 10, 2023
"Stay Organized with iCloud"
Overall: It is a convenient and reliable option for Apple users who need to access their files and data across multiple devices. There are no customization options but it is secure.
Pros: 1. iCloud is designed to work seamlessly with Apple devices, making it easy to access your files and data from multiple devices.2. It automatically backs up your photos, contacts, and other data, ensuring that you never lose important information.3. It also includes a Find My feature that allows you to locate your lost or stolen Apple device.4. iCloud makes it easy to share files and collaborate with others, whether you're working on a document, photo album, or other project.5. It can be accessed from any device with an internet connection, making it a convenient and versatile option.
Cons: 1. iCloud lacks more advanced features, such as file versioning or file-sharing options.2. It's integration with third-party apps is limited compared to other cloud storage providers.3. Its interface and features are a little complex.
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Brianna L.
Front Desk Security
Security and Investigations, 201-500 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
May 29, 2020
"iCloud"
Overall: I have had a good experience with iCloud, I like that I am able to access my photos/videos from my from to my laptop.
Pros: I like that I am able to store my photos/videos without them getting lost.
Cons: I dislike that you have to pay extra for gigabytes.
Alternatives Considered: Gmail
Reasons for Choosing iCloud: Storage space.
Switched From: Google Drive
Reasons for Switching to iCloud: I switched my devices to Apple.
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Shahirah L.
Personal Banker
Financial Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 19, 2021
"Great solutions for Apple device cloud storage"
Overall: iCloud is a great cloud storage for my iPhone and can set my phone important data to be automatically backed up to the cloud.
Pros: I loved that iCloud storage is not only stuck only on one standalone device, but can be access to from of my Apple device like iPhone and iMac. It making the files sharing process between all of my device more smooth and can be easily done. The uploading speed is also quite fast, almost the same as the download speed.
Cons: I hope more application on my iPhone can be sync with the iCloud. For now, only native iPhone application can be linked with the storage and other application will need manual process to saves the files to the iCloud. It is no too important for now, but it is nice if such operation are be available.
Switched From: Dropbox Business
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Daniel Francisco R.
Promotor de Servicios
Banking, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 1, 2023
"iCloud for college students"
Overall: So far, with the two years and months that I have had this application, they have been very good, perhaps with certain digital limitations, but always with the help of Apple, which always solves it.
Pros: What I like most about iCloud Is that I can view my documents and files from any Apple smart device under my account. It's also easy to share these files with others, like my friends from college, who are in or have an iCloud account.
Cons: Some of the things I dislike is that there are times when the file synchronization is very slow or never happens at all. On the other hand, another thing that I don't like is that although iCloud has free storage, when it runs out you have to buy more storage this is sometimes very expensive for people who study so they can't afford it.
Switched From: Google Drive
Reasons for Switching to iCloud: It has more storage, it's faster with syncing, and it helps me connect with people who don't own Apple.
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Jeff B.
Consultant/Coach
Construction, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 18, 2020
"iCloud Review"
Overall: I would say overall I would give iCloud good marks and am very happy with it. I do however think only 5GBs of "basic" level storage is too little; I feel Apple should offer more! I find it very fast, efficient and stable so that makes my day personally and professional work well!
Pros: I primarily use iCloud as a storage place for passwords, contacts and a choice amount of items (photos, music, etc.) in my personal day to day world. I mostly find it to be simple and seamless but do find it fills up quick and then the philosophical questioning of should I pay for more storage and how much do I need cross my mind. As I mentioned below I had a major "merge" issue, but rank Apple's customer service in very high regards for addressing and solving problems!
Cons: I think the pricing is a bit much and there are times I prefer as much of the items I would potentially store on iCloud to simply be on my hard drive and/or phone ONLY. Call it security fear but on occasion I think that way and thus the price scares me off. I do not use a MAC anymore (back to PC) so the occasional sync issues do occur. The biggest issue I ever had personally was when I left a job, had a separate iCloud log in and had major issues merging the accounts.
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Mathieu V.
OB
Information Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 28, 2023
"Easy acess and storage from all your Apple devices"
Pros: Icloud is really awesome to use between all of your mobile device even if some are Android and any other OS . You can access your whole cloud storage from any endpoint with speed and a secure space for all your documents. It's also a lot cheaper than other options out there with their bundles on IOS
Cons: The MFA to access Icloud is sometime but rarely delayed a little bit by about 1 minute. This happens really rarely though but nothing is perfect so I have to mention it
Switched From: Dropbox Business
Verified Reviewer
Mr.Rahat
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 7, 2022
"Why am still using iCloud from past 2 years?"
Overall: It’s save my times so I can concentrate on others topics
Pros: This software easy to use & 100% secure
Cons: Security level is high & it’s easy to use
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Only for security
Switched From: Google Drive
Reasons for Switching to iCloud: I was concerned with the security that time
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Tanice D.
Internal Audit Assistant
Education Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 17, 2021
"I can retrieve data up to the minute I first started using this software. "
Overall: My experience with iCloud over the years that I am using it has been amazing, I can retrieve data up to the moment I first started using this software.
Pros: What I love this most about this software is the peace of mind it allows me. I do not have to worry about data being lost or stolen. and in the event where my device is stolen I am still able to access my documents, media, anything that was stored and the best part about it I am able to cloud lock my device suing this software. I have never enjoyed using any other software as much as I enjoy using this one
Cons: I love this software so much, I have no faults whatsoever.
Switched From: Android 11
Reasons for Switching to iCloud: iCloud offered me peace of mind. I can rest assure that my data is secured.
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Sofia J.
owner
Apparel & Fashion, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 13, 2021
"Peace of mind at a low cost "
Overall: I can have access to all the photos of my work without having to take up space on my devices. And of course peace of mind!
Pros: What I like most about Icloud is how simple and fast it is. You don't have to take care of anything and it does it automatically. I am from Argentina, and although the exchange rate to the dollar is high, it is still convenient. I broke my phone a year ago, and I only had to enter the web and download my photos and contacts, until I could buy a new one.
Cons: sometimes if I'm in a rush, and I want to see an old photo, if I don't have a good internet connection it takes a while to download. But that's the only drawback I've found so far.
Reasons for Choosing iCloud: I could share it with my family
Switched From: Google Drive
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Flavie J.
chef de projet
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2023
"iCloud, le nuage qui stock toutes vos données"
Overall: J'utilise iCloud tous les jours lorsque je prends une photo, télécharge un logiciel, fais une recherche internet. C'est pour moi indispensable
Pros: Ce que j'aime avec iCloud c'est que je peux connecter tous mes appareils apple en instantané. Lorsque je prends une photo avec mon téléphone je la retrouve juste après sur mon ordi. C'est indispensable !
Cons: Bien qu'iCloud présente des avantages tels que le stockage et la synchronisation des données, il y a certains inconvénients à prendre en compte. Le principal inconvénient est l'espace de stockage limité offert gratuitement, ce qui peut entraîner des coûts supplémentaires pour les utilisateurs ayant besoin de plus d'espace. De plus, une connexion Internet stable est nécessaire pour accéder aux données, ce qui peut être problématique dans les zones à faible connectivité. Enfin, certains utilisateurs peuvent s'inquiéter de la confidentialité de leurs données, bien qu'Apple assure un haut niveau de sécurité.
Ingrid B.
Student
Law Enforcement, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 31, 2021
"Easy to use storage, especially between different Apple products"
Overall: Overall I am really pleased with icloud, and I have been using it for many years and will probably continue for a long time. It has everything i need in a cloud-storage, and i especially love that it seamlessly transports everything from my different tablets. The price is also really good, and definitely worth it for the extra storage. One time i lost all my pictures from the whole year on my phone because i did not have enough storage and i had to restart my phone, which really sucked. After that I upgraded my storage space, so now a restart on my phone wouldn't be a problem!! I would really recommend this to everyone.
Pros: For me it was important to find a storage system that would be easy to use, and accessible on both my iphone, ipad and Mac. Icloud was therefor the obvious solution, and i have been using it for many years. I love that you dont have to do anything manually, and that everything automatically gets saved in the cloud.
Cons: Sometimes i forget that when my phone is on "battery-save", you have to manually upload the images/documents. This is not a big problem (and maybe something i could change). Also i have heard that it is harder to use if you dont have an apple product, but since all my devices are from apple this is not a problem for me.
Michelle S.
Owner
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 9, 2021
"Pleased With iCloud Services"
Overall: My business benefits a great deal from iCloud considering I am using/accessing a large number of client files at any given time. I have had computer crashes, iPhones broken, and overall just incidents where if all my data was stored on the device, I would have lost everything. Knowing that the device is always backed up and safe has allowed me to avoid the stress if I do experience a crash. In addition, I work on the go sometimes and being able to connect my internet on my phone and access my files on my laptop instantly is beyond helpful.
Pros: I've been using iCloud for years for my mobile (iphone) and laptop (Macbook) devices. I like the fact that it has real-time data syncing and the fact that it backs up both of my devices with the same files. For example, instead of having to reinstall all of my data if I switch phones manually, I can simply connect the new phone to iCloud and install the same setup/files in minutes. Super convenient.
Cons: I don't have anything that I don't necessarily like with iCloud. I've had no issues, no security problems and no accessibility problems.
Reasons for Switching to iCloud: I do still use Google Drive but primarily on a limited basis because I cannot sync all of my devices quickly and in real-time.
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Rutman L.
Operations Manager
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 2, 2023
"The best cloud system"
Overall: It´s the best cloud platform, intuitive and you don´t even notice you´re using it
Pros: The best is that each computer, cellphone or tablet gets synchronized in real time with all the information, it´s really easy to use and you configure it from any gadget
Cons: Sometimes you don´t know if the information is in the gadget or in iCloud, and whe you want to delete files, being in a computer is the best way to do it, by cell phone or tablet it´s complicated and slow
Switched From: Google Drive
Jessica S.
graphic designer
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 7, 2022
"An Absolute Necessity"
Pros: iCloud is a lifeline and has saved me more than once. I used to back up on an external HD (and I still do) but after having computer issues while traveling (and the external HD is at home) I also started backing up on iCloud. Now my workflow is seamless, no matter what happens, no matter where I am.
Cons: I’m not sure I have a con.... maybe that I can’t back up my music files, but that’s a personal issue.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Google Drive did not seem user-friendly. I had a hard time finding my files quickly. And it seemed to slow down my laptop.
Reasons for Switching to iCloud: If something goes wrong when I’m traveling, I need to be able to access my files remotely.
Aaliyah P.
Tech
Pharmaceuticals, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 1, 2022
"Yes!"
Overall: I love it. I will never switch and it will always be my primary and my go to
Pros: I love iCloud and being able to live stress-free. I feel as though all of my information is safe and secure.
Cons: As anything you aren't familiar with there may be somethings that are confusing at the beginning. But when you are new to using iCloud they do offer tutorials how to use. Also, if they had an app that uses iCloud that is some sort of typing document like word, or google docs.
Alternatives Considered: OneDrive and Google Drive
Reasons for Choosing iCloud: I've always been an apple person. When the progress their new updates and software it keeps on getting better and better. I will always continue to be a member.
Mark A.
Adjunct Profesor
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 31, 2023
"iCloud Review"
Pros: I like how the program allows me to work cross platform. With limited space on my laptop, I also like how it will allow for me store my documents online and call them up as needed, saving space.
Cons: When I am accessing a document on my iPad it tends to want to open in in Pages and not in MS Office, even if it is an Office file.
Switched From: Box
Reasons for Switching to iCloud: The program would not allow me to save my files online, using up valuable storage.
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Babatunde O.
Network programmer
Computer & Network Security, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 21, 2023
"Cloud workspace"
Overall: I recently lost my hard drive but am not worried, because iCloud got me covered
Pros: I lost some documents 8years ago. But last month when I login to my iCloud I see those documents I was so happy which means that I could had been securely backing up my documents in the cloud space for me. This is really good
Cons: Login and access via android is not easy the connection is topically slow. And the iCloud storage of 5gb is too small
Switched From: Google Drive
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Jamie C.
Salesforce Developer + Admin
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: GetApp
March 22, 2022
"An inexpensive but highly effective tool"
Pros: There are so many things you can utilize with iCloud, including messaging, file storage, etc. Our team communicates, in part, through iCloud messaging, knowing these messages are stored in the cloud means it’s easy to go back and check historical communications to ensure accountability and accuracy.
Cons: At times, especially through the actual site, it seems a bit clunky. The UI hasn’t changed in years, and it can throw several errors when attempting to access iCloud mail. It’s just not as up to date as the rest of its technology.
Switched From: Cisco Jabber
Reasons for Switching to iCloud: Jabber was great, but we had a few issues with setup in the past. It wasn’t as intuitive.
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Syazila R.
Information Technology Assistant
Oil & Energy, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 6, 2021
"Good experience with iCloud"
Pros: iCloud is the best companion for my iPhone to storing and backup my photo, video, contact list, phone setting and some of my document. I can set iCloud to automatically upload the new files that get put on the phone to the cloud storage, or i can set it for me to manually upload the only files to be upload that i deem important for me.
Cons: I am not too confident with iCloud security and encryption. I have read online that too many people iCloud storage's has been hacked and it sometimes scares me and make me less trusting iCloud security. If they can introduce new security feature that are more robust, it will make user happier.
Switched From: OneDrive
Stephanie S.
Physical Therapist
Health, Wellness and Fitness, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 7, 2022
"One of the Best Cloud Storage"
Overall: Overall if you have multiple Apple devices iCloud storage would be something I would recommend because you're able to sync your documents and photos and other stuff through multiple devices seamlessly. The customer service is amazing so if you need any assistance you are able to get help.
Pros: iCloud is very convenient if you have multiple Apple devices you're able to save a document on one device let's say on your computer and then you're able to pull up the same document on your iPhone. Having iCloud storage also is convenient if you have a lot of pictures because you're able to save a lot of pictures and access them on different Apple devices. You're also able to share albums through iCloud with relatives and friends which is an amazing feature. iCloud also allows you to purchase different storage options so you are not limited to just one storage option so there are storage options for just about everyone.
Cons: What I don't like is that the iPhone only comes with 5 GB of storage I really wish it was more because if you do use your iPhone a lot 5 GB is not enough and you do have to purchase more storage.
Monica M.
Owner
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
2.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 19, 2024
"I love everything Apple!"
Overall: It would be nice if Apple offered more free products with their Apps, but if spending money is necessary, it is affordable compared to other products I have used not Apple affiliated.
Pros: Apple has the best security software and features hands down!
Cons: In order to use most products offered by Apple we must pay for it.
Switched From: Android 11
Reasons for Switching to iCloud: I chose Apple because of ease of access and because they have better security features with all of their products!
Andrew H.
Photographer
Photography, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 19, 2023
"Perfect for Apple Users"
Overall: Document sharing, remote document access through cloud services.
Pros: As an Apple user - with MacBook, Mac desktop, iPad, iPhone all in use, having a seamless synchronisation tool for documents with easily accessible cloud-based document storage is perfect.
Cons: Sometimes I have to use Windows computers, and then it all falls down. The iCloud app is rudimentary at best.
Alternatives Considered: Dropbox Business and OneDrive
Reasons for Choosing iCloud: It works more seamlessly with Apple hardware.
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TeHilla P.
Student
Health, Wellness and Fitness, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 29, 2022
"Preservation of Memories and Important Documents"
Overall: ICloud is a savior! As a teenager, my laptops would sometimes crash or my phones would stop working and I would lose all of my memories and important documents. There’s still a time period in my life that I don’t have pictures of myself and my friends because I lost them. Since switching to Apple products and trying iCloud my memories have been preserved and it’s such a relief to be able to trust that if my device stops working today, my items are safely backed up to the cloud. I love iCloud!
Pros: Easy to use Synchronization across devices Backs up at regular intervals
Cons: requires payment packages after free storage runs out
Switched From: Dropbox Business
Reasons for Switching to iCloud: The app wasn’t user friendly and I gave up trying to learn how to use it
Siedah M.
PCC
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2022
"Icloud is the best"
Pros: I love love love the fact that anytime I switch to a new device that i can easily recover all of my files from iCloud. It updates files on the daily so you don't have to ever worry about losing anything. Even if you have to pay for additional storage, iCloud prices are affordable and cost little to nothing. Great investment.
Cons: Sometimes when im locked out of my phone it's hard to recover my password , especially the time that my email was compromised. But other than that, I have no complaints.
Switched From: Google Cloud
Reasons for Switching to iCloud: I switched to iphone which uses icloud and have been using it ever since.
Prabhjit B.
Project Head and Business Development Manager
Broadcast Media, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 20, 2023
"Cloud Storage Platforms Can't Get Better Than This! "
Overall: Great, absolutely great experience overall! Takes off my load of losing my data and makes it easy to access from any device around the world. Definitely recommended!
Pros: I am gonna keep this review simple. Anyone who has used a Macbook or an iPhone once in their life has surely used iCloud. As the name describes, this is a cloud storage platform coming from the house of Apple making your data more accessible and saving the storage space on your devices. The UI is absolutely beautiful and I love the fact that I don't have to worry about losing my photos or documents since iCloud automatically syncs them to their servers. To get started all you need is an Apple ID and a supported payment method and you are ready to go. There are alternatives like Dropbox and Google Drive but I'd only recommended them to people using Windows Laptops or Android Smartphones. If you are an Apple user trust me you won't regret trying this one! Go for it!
Cons: When it comes to Cons there is nothing wrong with the platform but I'd be really glad if they could extend their free storage to atleast 20gb so that the users who can't afford to pay can enjoy the services as well. Else a little price reduction doesn't hurt anyone! That's it!
Dhruva P.
Nurse
Medical Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 1, 2021
"A storage service worth using!"
Overall: Ultimately, as an avid apple user, I love using iCloud because of its compatibility with all my devices. Anytime I have an issue, I am able to contact apple support and get help immediately with no complications. Also, iCloud is very convenient for me to use to save all my photos into one spot. With that being said, iCloud is a software that takes time to adapt to and learn how to use. It may not be the best software of choice if an individual is not tech savy.
Pros: I really admire how each individual with an Apply device gets free 5GB of storage in iCloud. This allows the user to test its features and truly use it to see if they are interested in buying more storage after the 5GB. Icloud is designed to be compatible with macOS and iOS devices but an added bonus is that it is also compatible with Windows. Also, apple is known for having great customer service which is another reason why I like to use iCloud.
Cons: I find it more difficult to share files with other users compared to Google Drive. Icloud is built specially for users with apple devices, thus those with Androids cannot download this app. This places limitations on the amount of users that can use this.
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Adra Safiya K.
Human Resources Recruitment Assistant
Retail, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 24, 2021
"Icloud review and experience"
Pros: What I appreciate about my Apple product devices, such as my iPhone or MacBook, is that all data on the device can be securely saved in the cloud services and synced across the devices with relative ease. It can save almost everything on my PC, from photos and videos to my business data.
Cons: I have trouble bulk deleting my data from iCloud. It abruptly deselects just several files that I wish to remove after I select them. If I intend to delete additional files, I'll have to choose only a handful at a time and have to do it again for other files. I feel it is a system issue rather than a problem on my end.
Switched From: OneDrive
Verified Reviewer
Team leader HRSS
Education Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 8, 2023
"Safest way to store and manage your data on cloud"
Overall: It’s easy to use with no training requirement. I feel it is the most safe way to store your data.
Pros: It is the safest cloud platform one can choose to store data, it’s easy go use and with real time synchronisation data can be accessed from anywhere.
Cons: It’s more friendly nature is restricted to iCloud users, but if when it comes to data privacy one can definitely ignore this.
Switched From: Google Drive
Reasons for Switching to iCloud: Security, privacy.
Verified Reviewer
Special Education Teacher
Education Management, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 26, 2022
"Works for what it's meant to do. Safe storage of files so they can be accessed anywhere ."
Overall: I've never had an issue using iCloud. 50 gb of cloud storage is inexpensive at about $1.50/month. This is a reasonable monthly cost for peace of mind. I've used other cloud services in the past (Google One, One Drive) and while they are all functional in terms of their intended purpose, iCloud is that much easier to use.
Pros: The main pro about iCloud, along with most cloud services is the access to my files. With my Apple ID, I can access my cloud storage from any computer, anywhere in the world. The functionality of iCloud is made even better when interacting with other Apple devices owned by the same person. Accessing files between your owned Apple devices is seamless and only done faster when using AirDropping.
Cons: While the functionality serves its purpose, the only con is accessing your files from a web browser. The service works, but it is not as intuitive or easy as doing so from your owned devices.
Reasons for Switching to iCloud: Previously I owned an Android device. When I moved to iPhone, switching cloud services made sense as I was also assigned a MacBook through my work.
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Norrania A.
Human Resources Assistant
Automotive, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 20, 2021
"Apple cloud storage service"
Pros: I like that all of the data on my Apple product device, like Iphone or MacBook can be automatically stored in the cloud storage and synchronized it between the device quite easily. It can store pretty much everything, from picture and video, to my work files on my computer.
Cons: I have a problem trying to mass delete my files on the iCloud. After selecting a few files that i want to delete, it suddenly deselect it. I have to select only a few at time and repeat the same process if more files i want to delete. I believe it is a problem from the system itself, and not on my end.
Switched From: Google Drive
Verified Reviewer
Director
Luxury Goods & Jewelry, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 16, 2023
"If you use apple products or if you don’t it’s vital in my business"
Overall: I’ve been using it since launch and it’s viral for my business and personal data
Pros: File sharing, email large data attachment drops. It’s vital to store send and seamlessly organize documents on the go
Cons: Need to improve the email features such as search and deleted folders - also need to do a better job with spam
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: It works seamlessly across apple products
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Amira M.
Recruiter
Retail, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 7, 2021
"Apple cloud storage"
Pros: Thing that i really like while using iCloud is, it will automatically synchronize all additional file or changes that i make on one device, and it will sync it thru all the device that are linked with the cloud storage. It make things very easy, as i don't have to do it manually anymore.
Cons: The free storage is too low, which i only use it for backing up my photo and not more than a month, it has been full. To expend the storage size is not too expensive, but it is a monthly subscription, which i more prefer a one time payment over recurring monthly payment.
Switched From: Google Cloud Storage
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Said S.
Teacher
Education Management, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 14, 2021
"I need a cloud"
Overall: I am an iPhone user and later with other apple devices, so I always have all my things synchronized
Pros: I am delighted with Icloud because I can sync countless files across all my devices without even ordering. It is quite intuitive to use and I find it the best. Its management of files, photos and others is what has really convinced me the most. If you are an Apple user, you have even more functionalities
Cons: The search engine is a bit difficult for me to use since I can not find a section of folders other than that of each application. Although I can say that it is not necessary
Alternatives Considered: NetExplorer Workspace
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Nurain O.
Human Resources Assistant
Utilities, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 12, 2021
"iCloud is safe to use"
Pros: iCloud is best to be linked iPhone, as it will automatically backing up all the files and asset on my phone automatically, such as my contact list, files and notes. Recovering my phones after any problem is easy as all the files is saved on the cloud storage.
Cons: I will not work best with other operating system like android, because it will not unleash its full potential that iCloud has. It will be great if iCloud is compatible with other operating system, and not only for Apple product. Some of the file types for a video also not supported by this software.
Switched From: OneDrive
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Emma H.
Therapist
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
January 9, 2024
"Great integration with Mac ecosystem, but Google suite works better for me"
Pros: Really easy integration with my Mac ecosystem
Cons: When documents are open and edited on different devices, the files get out of sync. Also, I have found that the iCloud syncing doesn't always work.
Reasons for Choosing iCloud: I have multiple Apple devices, plus a family iCloud account
Switched From: Dropbox Business
Reasons for Switching to iCloud: Dropbox were asking too much money and I felt they were getting greedy
Robert M.
Station Manager
Broadcast Media, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 1, 2023
"One place for all files"
Overall: Collaboration and integration has improved dramatically using iCloud.
Pros: Our diverse group of producers and show hosts have seamless and ready access to files for collaboration and access to the library of sound files.
Cons: Set up takes some thought. Interface is icon based and could be confusing.
Switched From: Dropbox Business
Reasons for Switching to iCloud: iCloud is easier, less expensive, and more secure.
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Francisco R.
research coordinator
Health, Wellness and Fitness, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 16, 2021
"top 1 cloud service"
Overall: Great cloud service to storage photos, media, files, mails, etc. It works everywhere and pricing is affordable. Have not had an issue since it came out as an everyday user. Recommended.
Pros: I have used google cloud platform services as well as Dropbox and iCloud is by far the best one just because I use the whole apple environment. I can deploy my files on all my devices, laptop, phone, tablet with no issues. It is easy to use and pricing is not more expensive than others.
Cons: Probably not so good on android and windows, however, I have not tried it and I do not need to.
Switched From: Dropbox Business and Google Cloud
Reasons for Switching to iCloud: Better service
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Riyasudeen M.
IT Engineer
Retail, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 4, 2021
"iCloud Review"
Overall: It is very good product because of the encryption in the storage and now Apple provides private relay, email masking with iCloud which proved to be a very good features to provide privacy in the online world.
Pros: Main purpose of iCloud in the beginning is store data safe on the cloud and seamless share between all the Apple devices without much hustle.
Cons: File sharing limitation which other cloud platforms provide like a link and permission to particular which can be shared across anyone.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Seamless integration between Apple devices and features like private relay, hide my email etc
Jessica R.
SEO Team Support
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 19, 2022
"Great For Apple Product Users On-The-Go"
Overall: I have had to exchange everything from pictures to website templates to video and audio files and have never had an issue storing these files in iCloud, accessing them, or sharing them. I regularly use a competitor too because that's what we use at work, but have had issues in the past with files looking like they were uploaded fine and then finding the folder empty or the sharing link permissions switched. I never have these problems with iCloud.
Pros: It's so easy to access my iCloud files and projects between all my devices. It's integrated right into the system and sharing features.
Cons: The only con I can see is the difference in pricing compared to similar cloud storage options.
Switched From: Google Drive
Reasons for Switching to iCloud: I have had issues in the past with files looking like they were uploaded fine and then finding the folder empty or the sharing link permissions switched. Sometimes upload times are incredibly long for large files. It can be difficult to find what I'm looking for.
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Bryan Jerico B.
Técnico TI
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 19, 2022
"Icloud me protege"
Overall: Me gusta, es un buen almacenador de datos, archivos, fotos, videos y sobre todo protege la seguridad del dispositivo.
Pros: Me gusta que cada vez que se intente acceder, te avise desde donde se accede y te envie códigos de seguridad. Los archivos son en máxima calidad y ademas que realiza copias de seguridad al dispositivo.
Cons: Que aveces no haya mucho soporte para recuperar una cuenta icloud antigua, si se podria recuperar a través de documento de identidad, sería genial.
Alternatives Considered: Amazon Drive, OneDrive, Google Drive and Box
Reasons for Choosing iCloud: Porque tiene un sistema de protección de datos muy seguro.
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Mack B.
SElf
Entertainment, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 3, 2021
"iCloud is a Hit or Miss in Real-Time"
Overall: iCloud can either be great or it can be terrible. When everything is running smoothly, I have no complaints, but the more work I do with iCloud, the more it seems to confuse the storage mechanism and its different versions across devices.
Pros: I like the synchronization feature that automatically updates my work across multiple devices. I enjoy the fact that my contacts, mail, notes, photos, etc. are linked together in cyberspace and can be accessed from any of my devices whenever I need them.
Cons: iCloud can be VERY confusing at times, especially when operating on my iPhone--things get jumbled or copied incorrectly, I have duplicates of certain items, music is missing, synchronization can be tricky. Sometimes iCloud feels too big under its own weight, even when it's trying to go as small as possible. When everything is saved under the iCloud umbrella, it inextricably links my documents and media when I sometimes don't want it to. On occasion, iCloud also doesn't recognize my devices, and I've been forced to change passwords more often than I'd like. This has a ripple effect across devices and I'm usually forced to consult the menu on my phone to change it; however, the options and menu user interface on iCloud's phone version is also nebulous and leads to more problems. iCloud is best used sparingly and with the least amount of finagling as possible--it feels like a hindrance more than an asset sometimes.
ruben G.
maintenace
Plastics, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
August 31, 2021
"useful when owning a apple product "
Pros: i liked that all my link apple products would always be updated with anything that i changed on one document would be uploaded to iCloud and all other devices would be up to date with any modifications i had done.
Cons: i was having some problems login in to iCloud when i didn't have a iPhone so it did make it annoying at times. you also only get 5 gig of storage free for any documents and back ups of your device unlike google docs that gives you 15 gigs free but the 50 gigs option is only a dollar so its only 12 dollars a year really.
Switched From: Google Drive
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Johnson A.
Full Stack Developer
Computer Software, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2023
"iCloud review"
Overall: I would recommend iCloud to anyone interested in having their data available in multiple devices.
Pros: iCloud allows any Apple user to access the data through any device where they have an account. It's fast and intuitive.
Cons: Maybe the price, it's not that expensive but it could be lower though.
Switched From: Google Drive
Reasons for Switching to iCloud: I bought an iPhone so I give it a try.
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Madhu S.
Designer, Coder and More...
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: GetApp
September 10, 2017
"Almost perfect"
Pros: 1) Integrated into Mac, iPhone and iPad, so there is nothing to do, set up or think about. You can just start using it. 2) Very stable and reliable. I have never had any problems or issues with it duplicating a file that has been edited on different devices. 3) Very fast. When I change a file on a local device it is instantly uploaded to iCloud. 4) Wonderful web interface: The interface for accessing your files via the web is wonderful. It is almost as good as a native app with the exception of it being a little slow. 5) Competitively price storage: The free plan comes with 5GB storage. Extra storage can be added at a compeitive price.
Cons: iCloud only has one drawback which is the lack of the ability to set your own encryption key for your files. In many ways this is only a minor issue because Apple have exceptional security. However, if someone ever managed to hack into Apple servers, then your data would be compromised. If it was possible for you to set a personal encryption key, this would not be an issue.
Jaycee A.
Small Business Owner
Arts and Crafts, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 18, 2023
"Expensive but worth it for the peace of mind"
Overall: I continue to use it because I'm too lazy to integrate google storage with the things I need to be saved on my phone. I love knowing that all my photos and documents are available whenever I need them and stored safely. I pay a little bit more every month for the ease and peace of mind.
Pros: I love that it's easy to use and store my photos and documents from my devices I most frequently use.
Cons: I find it's a bit more expensive than google drive and photo storage, even though it has all the same features.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: Easier to set up and already integrated with my iPhone.
Swapnil M.
Architect & BIM Manager
Architecture & Planning, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 13, 2023
"Great cloud storage solution for Apple users!!!"
Overall: Would definitely recommend to friends and family, but it does need to open up bandwidth in uploading and make encryption available everywhere.
Pros: The ease of use and integrations with all Apple hardware and software.
Cons: The encryption feature is not available. Uploading files takes forever even with good internet.
Switched From: OneDrive
Reasons for Switching to iCloud: OneDrive does not respect user's privacy and that is why I will never use Microsoft's cloud storage for any personal or business storage. I will only use end to end encrypted cloud storage.
Khristina B.
Classroom Teacher
Primary/Secondary Education, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 12, 2020
"iCloud "
Overall: I love that I am apple to access everything that I use and would need at any time on all of my apple devices.
Pros: The best part of icloud is that is seamlessly syncs photos apps, and just about anything connected to your apple devices. I love that I am also able to access the information on my children's devices as well.
Cons: I don't like the amount of storage that is given for free. It seems small when multiple devices can be attached to one cloud. However, it is easy to purchase more storage.
Switched From: Google Cloud Storage
Reasons for Switching to iCloud: I switched cell phone companies and devices.
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Christopher M.
Senior Lecturer
Higher Education, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020
"Easy cloud-based file storage and sharing"
Pros: iCloud supports users in two key ways. First, it allows users to store their mac files remotely, which means that someone working from home on a desktop could then arrive at work and use an alternate desktop/laptop to access the same files, as if using the same computer. Second, it operates as a potential backup. I spilled water on my laptop and it wouldn't turn back on. I quickly turned on another computer that also shared my iCloud files, and all of my work--including what I had just been developing--showed up. If it weren't for iCloud, I wouldn't have those files anymore.
Cons: The sharing is designed to be seamless, but as a result there are limited ways in which users can easily select or make modifications to what is stored in iCloud and what is not. This is a result of Apple wanting to make the experience as invisible and frictionless as possible, but as a user who likes to modify my software to suit my needs, I wouldn't mind a bit more hands-on control.
Antwoine C.
Lawn care provider
Environmental Services, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 26, 2022
"The iCloud abyss "
Overall: I use iCloud to store music I create and definitely appreciate the fact that years and years of work is still visible today as was when created. iCloud is unmatched in its ability to remember and retrieve information.
Pros: I love using iCloud because it was pre installed on my phone. It is a very secure and safe option for tech savvy users.
Cons: The downside to iCloud as with most Apple products is the interoperability. You need an iWatch, MacBook and iPad to see the fully capability of the cloud.
Switched From: Google Drive
Reasons for Switching to iCloud: Needed more technical challenges
Verified Reviewer
Senior Vice President and Director of Community Relations
Philanthropy, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2021
"I Cloud for File and Doc Sharing"
Overall: Our continued transition away from Google has been easy, and I Cloud has been the system that we have moved to. It has been a very easy transition.
Pros: I Cloud has been a great tool for us to use in our non profit organization. Utilizing this software is quite easy and makes it simple to have the majority of our files and documents wherever we may be. It is also very easy to navigate.
Cons: The only downside to using this is that it is Apple-centric. If someone is not an Apple user, or on an Apple device, it can be a little tougher to access the material.
Reasons for Choosing iCloud: The majority of out people are using the Apple platform.
Switched From: Google Drive
Reasons for Switching to iCloud: The majority of our people are using the Apple platform.
Andrea F.
Cmo
Financial Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 22, 2023
"La mejor opción si tienes iPhone "
Pros: Si tienes un iphone es la mejor opción para contratar, ya que la sincronización es directa y te facilita mucho el trabajo diario
Cons: No termino de entender porqué algunas fotos no se me descargan si no estoy conectada al wifi, pero creo que es algo de desconocimiento por mi parte
Switched From: Dropbox Business
Jakub B.
CTO in Video Department
Entertainment, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 30, 2023
"Personal iCloud"
Overall: It’s perfect for seamless share my files between my devices
Pros: Sync with all my devices seamlessly, ease of use, large storage, possibility to share my space with family
Cons: Slow server for file sharing it should be less messy and faster, I would prefer speed like google drive for sharing large files
Switched From: Google Drive
Tyler M.
Social Media Specialist
Marketing and Advertising, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 17, 2022
"Great cloud storage if you have multiple apple devices!"
Pros: I love how easily iCloud syncs amongst all of my different devices. As someone who doesn't work in just one place, it's so nice to be able to access and manage my files from my phone or tablet. Everything syncs nicely, so I can just access any document wherever.
Cons: I don't like that once you hit a certain threshold with your storage usage, it will keep suggesting that you upgrade your iCloud account. It's annoying to have so many notifications saying "Please upgrade your storage."
Switched From: Google Drive
Adam C.
Performance Marketing Manager
Retail, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 17, 2023
"Great cross device file sharing capabilities, particularly for photos. "
Overall: Great product and a must have for any Mac, iPhone or iPad user to store files and manage documents across devices.
Pros: Integration into Mail App makes transferring large files or photos seamless. Large quantity of storage for a comparatively low price. Great for photo management and storage as well as easy cross device sharing, particularly across iOS devices.
Cons: Online interface can be a little clunky in comparison to the apps. File search isn't the best unless you know specifics of file name
Switched From: Dropbox Business
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Sebastian V.
Research Analyst
Aviation & Aerospace, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
July 22, 2020
"iCloud Reviwe - Sebastian Van Hemert"
Overall: Overall, I have had a positive experience with iCloud. I just wish it can adjust its prices because that I believe that if a customer already has an Apple product, they should automatically be entitled to more storage and for free.
Pros: What I like the most about this software is its compatibility with all of my Apple products. I have an iPhone, a Macbook Pro, and an iPad Mini, and I am able to sync the data between all three devices through this service. Also, I like how I can access iCloud through any web browser by utilizing the iCloud website. This has helped me when I have needed files from my iCloud but was using my assigned Chromebook when I was in high school. This feature does not serve me that much now but I understand how it can be useful. One of the most useful features of iCloud is its capability to create space on my iPhone because I usually purchase iPhones with the least amount of storage.
Cons: I do not like how expensive iCloud can be in comparison to its competitors such as Google Drive, which offers more space for free. Right now, I have an iCloud plan that is $0.99/month and it can only do so much. My phone is constantly telling me to upgrade plans because I have reached my iCloud storage limit but instead I just use Google for that extra space. I still keep my iCloud service, though, because it is useful up until where it gets me.
Vinicius F.
Product Designer
Farming, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 11, 2022
"Amazing Cloud Storage"
Overall: I don't have to worry about backing up my documents, it's always automatic. Also, I can easily find my files on the platform because of its usability.
Pros: Through iCloud, I can easily store my documents and files and access everything in one place. Also, the most significant benefit is the storage capacity for a fair and low price!
Cons: I believe that the storage capacity in the free model could be a little bigger since we often use iCloud on both iPhones and Macbooks, with two devices storing documents in one account.
Switched From: Google Drive
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Nurul Huda S.
Information Technology Assistant
Telecommunications, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 8, 2021
"Convenient for Apple product user"
Pros: iCloud is the best cloud storage software that offered by Apple that work smoothly across multiple Apple product that i possessed like iPhone and MacBook. It will centralized the storage that i can access files that i saved from my computer from my phone easily.
Cons: I wish they can offered more option for the paid plan and introduce a one time payoff. It can be lower in the storage size, as long it is not paid for a monthly or yearly subscription. Apart of this, anything else if fine.
Switched From: OneDrive
Christopher S.
Founder
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
August 18, 2021
"Great Storage for a particular ecosystem"
Overall: Overall icloud is great if you want to stick to apple products.
Pros: What I like most about icloud is that like all apple products it works automatically with my apple products such as my macbook pro, imac, and iphone. If you already have apple devices, there's no need to do anything else for your cloud storage solution.
Cons: What I like least about icloud is the overall tiers when it comes to storage. Other providers offer a lot more free storage out of the gate. The free tier for icloud is only 5 gb. What makes things worse is that a lot of service are automatically backed up to icloud, so before you know it you are being pestered to pay for more storage. While I like that it is integrated into apple products, I started using another cloud service. As a small business that specializes in technology, I wanted something that was versatile enough to work with different OS's. That's not to say that icloud can't, but like most apple products it isn't really designed to play well with others.
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Nur Hana S.
Administrative Assistant
Entertainment, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 15, 2021
"Useful cloud storage application"
Pros: iCloud is very useful for me as an Apple product user. It can connect and integrate all of my Apple product like Macbook and Iphone and using the iCloud as a central cloud storage that all of the devices can accessing the cloud content quickly without any problem.
Cons: iCloud features and function for the desktop application is not as complete then the feature that i can use on my iPhone. Some of the feature can't be found there, like the camera auto upload and some of the other feature.
Switched From: OneDrive
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Marina C.
Sales assistant
Apparel & Fashion, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 16, 2024
"La praticità di Apple"
Overall: Molto positiva, un grande vantaggio gratuito per gli utenti iOS
Pros: iCloud si integra benissimo con tutti i dispositivi Apple, non solo smartphone. Utile perché memorizza anche i promemoria, e non solo i file. Sicuramente uno dei vantaggi principali è che è gratuito per gli utilizzatori Apple, fino ai 5GB. Ma soprattutto ho trovato molto utile il fatto che collabori nel tracciare un iPhone smarrito
Cons: È molto facile raggiungere i 5GB di archi azione gratuita, quindi si è quasi obbligati a pagare il piano a pagamento. Inoltre si integra molto male con i sistemi Android, se si passa da iOS ad Android, è probabile perdere file che iCloud non può adattare al sistema Android. Inoltre per accedere ad iCloud bisogna essere collegati ad Internet.
André R.
Industrial Engineer
Mechanical or Industrial Engineering, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 13, 2022
"iCloud Data"
Overall: It is a good software, recommendable
Pros: It is a very good software, manageable and easy to use; really liked that all type of documents are linked in a single drive regarding are from different applications.
Cons: The least that I liked about this software is that it offers way to low storage, you have to pay even more to get more storage, and most of the time when you're working with high size documents it starts to slow down and even shut down.
Switched From: Google Drive
Reasons for Switching to iCloud: To sync all my devices
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Zyra Joy L.
CSR
Health, Wellness and Fitness, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 6, 2023
"Amazing Online Storage for IOS Users"
Overall: I can almost say Apple and iCloud really matched, your data is safe and this is a very reliable platform.
Pros: iCloud has been everyone's best friend when it comes to storing your data if you are an IOS user, as we all know iPhone has limited data storage depending on how many Gig your device is. Since it's not an expandable device, I always rely on this one in terms of storing my data including important photos, video memories, and also favorite applications. Instead of paying a high amount of data storage on the device you will purchase which will cause you an ample amount of money, this is a highly suggested platform that will save you a lot.
Cons: If you are an IOS user, once you messed up with your iCloud password you can possibly lose all of your data including your device since you cannot bypass it once your device has undergone an iCloud password Issue. So better take a hold of your Password once you signup with this.
Mariana C.
Social Media
Online Media, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 15, 2023
"Excelente!"
Pros: Produto executado com eficiência atendendo perfeitamente às minhas necessidades diárias. Excelente custo x beneficio!
Cons: Não há nenhum recurso que tenha me surpreendido negativamente
Switched From: Dropbox Backup
Reasons for Switching to iCloud: Inúmeras recomendações e pesquisas com resultados satisfatórios.
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Kelvin H.
Full Stack Software Developper
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 30, 2023
"iCloud Review by Kelvin Hernandez"
Overall: My overall experience was good, the product delivers what it promises.
Pros: It is very simple to use, easy to understand and quite secure.
Cons: It can only be used with devices from the same ecosystem.
Switched From: OneDrive and Google Drive
Reasons for Switching to iCloud: My overall experience was good, the product delivers what it promises.
Verified Reviewer
Student
Education Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 17, 2023
"Amazing software for saving your files and photos on Apple devices"
Overall: Great experience so far. 9/10 recommended.
Pros: iCloud comes with all iPhones, Macs, iPads and Apple watches and once you have one apple device, the iCloud sign in you use can be used for all your devices. This saves a great deal of time because you don't have to worry about making new accounts with different emails and passwords. Once I have photos and files saved to cloud, I can really easily access them by entering my login information. Saving items onto iCloud is like having backup in case google drive or Microsoft 365 doesn't work one day. None of my uploaded files and documents have ever been missing which shows that iCloud is very reliable. iCloud is also relatively easy to learn to use. Learning will take a bit of time but once you learn it, it is so efficient and useful the time you spend on it is 100% worth it.
Cons: There is a cost associated with iCloud once you are over the allotted GB. You get notifications about how iCloud isn't working and are basically forced to pay. I think the price is worth it for the services iCloud gives.
Katie M.
Healthcare
Hospital & Health Care, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 20, 2023
"iCloud saved me from losing thousands of stored items!!"
Overall: iCloud recently saved me from losing thousands of photos, notes, lists, numbers, messages, voicemails, and the list goes on and on! All I had to do was sign in on my new device with my iCloud and everything was there. It made losing my piece of equipment a breeze and everything had been stored and restored automatically, without my lifting a finger (other than to sign in). I'd recommend iCloud without reservation.
Pros: iCloud is easy to use because it's automatic!! I love that iCloud is not something I have to actively use, but rather upkeeps saving things for me on it's own. I recently lost my device and when I got a new one, I had EVERYTHING saved. I cannot imagine if I had lost all that was on my device.
Cons: I do not have anything constructive to share about iCloud in terms of features to improve or that I dislike. Initially, I wish that it had costed less- however in comparing with other softwares, I realize it's very comparable and most compatible with my devices which makes things easy.
André B.
IT-Technician
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 25, 2023
"Best cloud storage on the planet!"
Overall: Easier to manage documents. Works well with all Apple devices.
Pros: It is fast. You will have access to your files as soon as they are uploaded, on any device you are using. It works seamlessly with all Apple devices and it´s easy to to use.It´s very reliable. I have never had any problems with corrupted or lost files. It´s also encrypted so your files are safe from hackers and others.You´ll never have to search and struggle to find your files. They are easy to find and you will always know where they are.
Cons: iCloud sync on non-Apple devices. I don´t know if it works or not, but it would be better if non-apples devices also had access.Ability to decide what remains on the computer. The iCloud.com is not as user-friendly as the competition.
Switched From: OneDrive
Reasons for Switching to iCloud: I liked iCloud better and it was easier to use.
Maria T.
Publicist
Public Relations and Communications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 1, 2024
"iCloud's seamless storage management and collaboration tools!"
Overall: As an avid user of Apple products, I rely on iCloud as my go-to solution for managing content across all my devices. iCloud's exceptional storage management and collaboration tools have revolutionized the way I organize, access, and collaborate on my files, making it an indispensable part of my workflow with clients!
Pros: With ample storage space available, I don't worry about running out of room for my photos, videos, documents, and other important files. The synchronization across all my Apple devices ensures that I can access my files whenever I need them, whether I'm at home, in the office, or on the go. And the backup feature lets me know that my data is securely stored and easily recoverable in case of emergencies.
Cons: There was nothing I disliked about icloud.
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Fabiano A.
Consulente IT
Information Technology and Services, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 19, 2023
"Fondamentale con dispositivi Apple"
Overall: Lo utilizzo a lavoro per caricare documenti e collaborare con i colleghi
Pros: Integrazione con l’ecosistema Apple. Non puoi farne a meno se possiedi un Mac e un iPhone. Ti semplifica la vita poiché ti consente di cominciare il lavoro in un device e continuarlo in un altro.
Cons: Lo spazio di archiviazione può risultare troppo costoso ma in una azienda si può tollerare
Switched From: Microsoft 365
Reasons for Switching to iCloud: Utilizzo ancora l’ecosistema Microsoft ma in certi casi è meglio quello Apple
Huzaifa F.
IP Counsel
Marketing and Advertising, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 26, 2023
"One stop solution for cloud storage for Apple users"
Overall: Best solution for cloud storage headaches for Apple users, no use for non-apple users
Pros: Easy integration across Apple devices, everything you select gets automatically saved to the cloud
Cons: Limited free cloud space, expensive monthly plans and cheaper alternatives
Switched From: Google Docs
Verified Reviewer
Floor Director
Broadcast Media, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 20, 2024
"Simplicity and Transparency are iCloud's best features"
Overall: The best thing I can say about iCloud is that I do not notice it! It works in the background and seamlessly makes artifacts available when and where they are needed.
Pros: The best characteristics of iCloud are automated synchronization of files across multiple platforms (mobile, MacOS, and Windows). The synchronization works transparently on each platform and is a big boost to productivity.
Cons: iCloud works very well, is secure, and effective. It would be nice to access iCloud from a third-party party more traditional backup solution to have a redundant copy of artifacts. Being a proprietary service makes iCloud more secure but also introduces a single point of failure should something go wrong with the access or system.
Reasons for Choosing iCloud: iCloud was already available on mobile devices we use and was super simple to start using and to increase storage capacity through paid subscriptions.
Katja S.
call center ambassador
Hospitality, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 26, 2022
"Convenient Document Storage Across Devices."
Pros: iCloud makes it very easy to share & save all of my pertinent information, including my contacts and photos, across all of my devices.
Cons: I wish that iCloud made it easier to share iCloud links with Android-users. Also, considering that one iCloud account is linked to all of my Apple devices and contains all of my photos, documents and contacts, I do wish there was a larger storage amount (without having to pay for a storage upgrade).
Switched From: Google Drive
Verified Reviewer
Lead Social Strategist
Entertainment, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Features
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 23, 2021
"You Need This if You Have an Apple Product"
Overall: My overall experience with iCloud is average. It is unfortunate that I've experienced a couple issues from photos that weren't imported/synced. It's a bummer to lose footage so it's always recommended to back up your photo library and videos to an external hard drive for safety.
Pros: The pros about iCloud is that all of my Apple products from my Iphone, iMac, Ipad etc are linked to one place. I do like that I can just log on and my photos and videos from my devices are all in one place.
Cons: There are a lot of things I'm not a fan of on iCloud. The first is the price. I really wish it was much cheaper because in this day and age, people are constantly on their phones and storage becomes a huge issue. When I do log in onto iCloud via the web or my mobile device to search for a photo or video, I really do wish they had a filter feature or a faster way to go to a particular date. I've always had to scroll for quite some time and the photos/videos don't load as quickly as I'd want them to.
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Christian C.
Graphiste
Graphic Design, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 10, 2023
"Utile et pratique"
Overall: Son niveau de sécurité me permet de rester serein, car je sait que tous mes fichiers importants restent inaccessible au pirates informatique.J'utilise iCloud principalement pour sauvegarder mes fichiers les plus importants et également pour exécuter des sauvegardes de configuration de mes appareils Apple.
Pros: Ce que j'apprécie le plus c'est le niveau de sécurité de toutes ses données qu'offre iCloud.La synchronisation en temps réel entre tous ses appareils et la simplicité de mise en oeuvre.
Cons: Le revers de ce niveau de sécurité, c'est qu'il ne faut pas oublier son ou se mots de passe, au risque de ne plus pouvoir accéder à ses données ou documents.
Switched From: Google Drive
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Charles M.
Mental Performance Consultant
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 11, 2022
"Icloud 101"
Overall: Very good experience, I've been on Icloud for years and I doubt that'll change!
Pros: I truly enjoy how Icloud can store and manage all of my picture from my iphone. Overtime, I've been uploading a lot of pictures on my Icloud, and it's nice to know I have a platform to download them on my computer or other platforms. The platform is pretty much inexpensive in comparison to others. I like the security levels and efficiency of the platform. I always receive notifications about security which makes me feel good about uploading personal stuff on it.
Cons: I took me a bit of time to get going. I had a hard time early on but once I got used to it, it was more than fine.
Alternatives Considered: OneDrive and Google Cloud Storage
Reasons for Choosing iCloud: Simpler with the use of my apple iphone because I could link and sync everything almost instantly.
Cody W.
HR Generalist
Warehousing, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 14, 2023
"Apple iCloud"
Overall: Very well satisfied
Pros: It’s well encrypted, it’s more than enough storage, I can access my cloud from anywhere, and it’s not expensive!
Cons: I don’t have any dislikes about iCloud. I love it!
Alternatives Considered: OneDrive
Reasons for Choosing iCloud: Better functionality
Reasons for Switching to iCloud: Using more Apple devices
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Mahmut Halil O.
Student
Research, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
February 15, 2022
"Life saver software for people with a low storage capacity mobile device. "
Overall: This cloud storage software works well with Apple Devices. It is a cheap way to store your data securely. Also, when you changed your device to a new one you can easily transfer your files to the new device.
Pros: As a 32 GB storage capacity Apple iPhone user, I can say that iCloud solves my storage problem. The most liked part is backup feature of the software.
Cons: The software is not compatible with Android devices and document categorisation should be improved.
Switched From: Google Drive
Reasons for Switching to iCloud: More compatible with Apple Devices.
Amr A.
Pediatrician
Hospital & Health Care, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 25, 2023
"Icloud and vital documents "
Overall: Really l like apple and their products bit icloud is unique and easy to use
Pros: Easy sharing my pdf documents and photos between mu devices
Cons: The price not reasonable for all users and 50 gigabytes not that enough storage and have to upgrade most of times
Switched From: Google Drive
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Ashley N.
Consultant
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
December 3, 2021
"Inexpensive option for additional storage on Mac devices."
Pros: I like that the cloud back-up allows me to add additional mac products to our office without complicated set-up or worry that information might get lost if a device is lost or stolen. While we do not use this product the same way we use other cloud storage systems. I keep the service as an inexpensive way to have a second back up and piece of mind.
Cons: I do not find it as intuitive as other options.
Alternatives Considered: Dropbox Business and Google Drive
Reasons for Choosing iCloud: I use all three of these products
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Dianna C.
Writer
Online Media, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 8, 2023
"iCloud Keeps Me Going!"
Overall: iCloud is easy to use from logging in to accessing my documents and managing my storage, I find the platform extremely intuitive.
Pros: Being able to access my documents and photos across multiple devices has become an important part of my everyday work life, and without iCloud I wouldn't be able to do it as seamlessly. It is built into everything I own, so I never need to worry about needing to go track down one device to grab one specific image or document.
Cons: Sometimes I have so much data across devices that I will upload a large image set on my laptop and forget its on my phone and open my phone to a mess of photos. Luckily, I can then quickly organize them from my phone and there is no issue from there.
Heta P.
Student
E-Learning, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 9, 2022
"Student Review "
Pros: As a student, i’m constantly writing notes and sometimes i forget to save documents. Luckily, I always have everything loading to my icloud so it’s pre-savings it for me and all i have to do is go find the document in my file since it’s already there.
Cons: Icloud storage prices should have discounts for anything over $10 for college students simply because college student have to pay for other resources too.
Switched From: Microsoft Outlook
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Karambir K.
CEO
Non-Profit Organization Management, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 9, 2021
"iCloud is a Great Low-cost Document-Sharing and File Management Solution"
Overall: I like ease-of-use for file sharing and document management. There is no compelling reason for a small organization like ours to switch from Google Workspace for other features.
Pros: iCloud is easy to setup and use. It provides the ability to share and manager up to 5GB of files for no charge.
Cons: I have experienced problems related to changing passwords (one older machine co rubies to prompt to complete the password change process which was already completed on a newer machine). Realistically, we have more than 5GB of files and there is no nonprofit discount. Google provides a better overall product for organization management with Workspace.
Alternatives Considered: Google Workspace
Reasons for Choosing iCloud: I choose iCloud for file sharing and document management for a portion of our files that need to be readily accessible, but continue to use Google Workspace.
Verified Reviewer
Digital Marketing Administrator
Arts and Crafts, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 11, 2023
"Great application for Apple Users"
Overall: The backing up and restoring of devices is quick and easy, the ability to store photos, videos and documents as well as selecting which applications you want the data to be stored is also very easily. The pricing for cloud space I think is very affordable.
Pros: Being able to backup all my photos, videos, documents and data for applications I use on my devices. I'm able to restore or access the data on any of my devices without having to use Bluetooth to share the files, as well as being an essential application for all Apple devices.
Cons: iCloud for Windows I found to be less user-friendly than other cloud solutions.
Alternatives Considered: OneDrive
Reasons for Choosing iCloud: Due to having multiple Apple devices (iPhone, iPads and a MacBook) it was convenient to transfer files as well as having them backed up in case a device happened to get into a software/hardware fault. It's always better to have data stored in 2-3 places to ensure chance of data loss is minimised.
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Dunnecia M.
Graphic Designer
Graphic Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 28, 2022
"Storage Time Saver"
Pros: Keeps anyone who has to deal with loads of files and document's life going smoothly. Its feature give one the ability to access anything they may need at any point from any devices connected to it. This makes for an effective workflow setting.
Cons: It's only available on Apple products of course, but the platform also looks different on each device so there's a tricky learning curve to its function.
Switched From: Google Docs, Zoom Workplace and Instagram
Verified Reviewer
Virtual PA
Executive Office, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 9, 2021
"User friendly"
Pros: I find the iCloud much more reliable than other cloud services and it is easier to upload to/download content from. For a small fee each month it is hugely beneficial and keeps the overheads down. Paying for the amount of storage you need rather than for heaps of space you are not likely to use all at once is a big plus in my book.
Cons: I don't have any dislikes of this software.
Alternatives Considered: OneDrive
Reasons for Choosing iCloud: More reliable and cost efficient.
Verified Reviewer
IT Manager
Retail, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 23, 2023
"One of the best products "
Overall: Overall, I'll definitely recommend using it for any purpose, such as storing files, documents, etc.
Pros: I've been using iCloud for more than 5 years now, I would say one of the best it has one of the best UIs for products in the world. almost any person can easily use it without any issue.
Cons: If there were some more features regarding the file-sharing permission it was great, even with the current features it's still nice.
Alternatives Considered: Dropbox Business, OneDrive and Google Drive
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Ryan P.
Medical Doctor
Hospital & Health Care, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 19, 2022
"Amazingly integrated cloud storage "
Pros: It is able to sync across all apple devices seamlessly. It is also very simple to use and most times it automatically syncs once connected to wifi. It can also be shared with up to 5 people so it brings the cost down.
Cons: Some files may be removed from local storage and thus reverted to cloud storage without notice, you will then not be able to access the file offline unless downloaded again.
Switched From: Dropbox Business and OneDrive
Steven C.
President
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 12, 2021
"Apple iCloud Makes Storage Easy"
Overall: It is really easy to use, easy to set up, easy to make sure that what you want to back up is truly backed up.
Pros: The iCloud is the by far the easiest and most efficient cloud storage there is. I personally use it and I recommend all my customers use it. I never have to worry about losing documents, pictures and anything else. The iCloud is very user friendly and not hard to set up at all and once it is set up, I don't have to think anymore about it. And to put the cherry on top - it is so inexpensive - there is no excuse to not have it. And if you have it, you will never have to worry over losing anything you want to keep.
Cons: There is nothing I don't like. The Apple iCloud storage is easy to use, extremely affordable and over all just great!
Reasons for Choosing iCloud: The iCloud is so inexpensive, so easy to use and it would be foolish to not have your important pictures and documents backed up.
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Louisa C.
Account Manager
Retail, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 13, 2022
"iCloud allows for easy cloud storage with the added benefit of Apple integration!"
Overall: iCloud is safe, secure, and easy to use, and my company loves this platform for all our cloud storage needs due to its simple integration with Apple products.
Pros: When looking into cloud storage options for my company, it quickly became obvious that iCloud would be the best choice. Not only is it reputable, safe, and secure, it also has the incredible benefit of easily integrating with Apple products, something which my company heavily relies on. iCloud allows for cloud storage, document sharing, and easy document access from our iPhones, which we use for social media marketing, our iPads, which we use for payment processing, and our MacBooks, which we use for administrative tasks.
Cons: I feel that iCloud could be improved by giving more of an advanced, predictive warning of when you are going to run out of space soon, suggesting which additional space purchase makes the most sense based on past usage.
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kumari V.
student
Entertainment, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 19, 2023
"iCloud is a cloud-based storage and synchronization service offered by Apple."
Overall: the experience of using iCloud can be positive for Apple users who want an easy and convenient way to store and sync their data across multiple devices. iCloud provides seamless integration with Apple's devices and services, which makes it a great option for those who use iPhones, iPads, and Macs.
Pros: iCloud allows you to access your data and files from any device that is signed in to your account, making it easy to switch between devices without having to manually transfer files.it automatically backs up your iOS devices, which means you don't have to worry about losing your data in case of theft, loss, or damage.
Cons: Apple only provides 5GB of free storage, which can quickly be used up, especially if you're backing up multiple devices or storing large files.Cost: If you need more than the 5GB of free storage, you'll need to pay for additional storage, which can be costly depending on how much storage you need.
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Juanita C.
Comunicador Social - Periodista
Writing and Editing, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 12, 2024
"Almacenamiento seguro "
Overall: Mi experiencia ha sido satisfactoria, iCloud me permite guardar todas mis fotos y videos en la nube de manera segura, además cuento con mis documentos imprtantes a la mano.
Pros: Es una herramienta, fácil de instalar, implementar y usar. Me brinda buena capacidad de almacenamiento a bajo precio. iCloud es una herramienta segura. Además puedo acceder a ella desde mi dispositivo móvil.
Cons: Hasta el momento en el tiempo que llevo usándolo, aproximadamente 3 años o más no he tenido ningún inconveniente con su uso.
Switched From: Dropbox Business and Google Drive
Reasons for Switching to iCloud: Por la facilidad que me brinda iCloud, y por su valor
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Khazianah H.
Business Analyst
Telecommunications, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 25, 2021
"Good cloud storage for Apple user"
Overall: Setting icloud to backing up all my data and files from various type of device that i own like iPhone and macbook into central storage has gives benefit to me. Even-tho they only offers a small size storage space for free, upgrading to bigger storage space doesn't cost me much.
Pros: iCloud is free to use for any user with apple id. Storing my contact list and all my personal files like photos and video is seamless with this software. I feel very safe storing my my private data here as we all know apple has one of the best security for its software.
Cons: iCloud is only great to be paired with apple device. I had a problem trying to opening my files on my android tabs and keep on interrupting my transfer process. There are some news that that user iCloud storage has been hacks, but if they are using the encryption keys i will greatly decrease the chances to getting hack.
Switched From: Google Workspace
Reasons for Switching to iCloud: iCloud is more affordable and can fit my needs better.
Verified Reviewer
Freelance
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 28, 2023
"Safe and top notch cloud file storage."
Overall: Very good!
Pros: it is very easy to use and safe the cost is not high compared to what it can do
Cons: I wich they would add a status bar while updating certain files to see how log it would take.
Switched From: Google Drive
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Nhan N.
Senior Software Engineer
Financial Services, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
5.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 22, 2022
"Must have for Apple user"
Pros: iCloud is a must have, it syncs all the data and settings between devices automatically, so user can switch to new devices seamlessly. Moreover, paid plans like iCloud+ also support emails with custom domains, which is very helpful for solopreneurs.
Cons: iCloud doesn't work very well on devices outside Apple ecosystem. The user experience is not as good as file sharing service
Switched From: Google Drive
Verified Reviewer
Senior Communications Manager
Consumer Goods, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 15, 2023
"Long time user of iCloud"
Pros: iCloud offers a seamless integration with all my Apple devices, making it effortless to access and share documents, photos, and other files anywhere, anytime. Moreover, I appreciate iCloud's comprehensive backup solution, which gives me peace of mind knowing my data is safeguarded against unexpected loss.
Cons: One area where iCloud falls short is its pricing structure for storage upgrades; it can become quite expensive for those who need more than the free 5GB storage. Also, for non-Apple users, iCloud's cross-platform functionality is limited, which can lead to compatibility issues when sharing files with users on other operating systems.
Verified Reviewer
Mehatronic Technicer
Mechanical or Industrial Engineering, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 28, 2023
"Best Cloud storage for Apple users!"
Overall: After I bought and product from Apple, iPhone 12 Pro. I got used to have my photos/videos synced with iCloud from beginning. And after I saw that 4K 60fps videos can take up to 1GB per video, I then saw that iCloud is savior for storage. Basically you don't notice anything changed but you have more free space on phone. Perfect experience
Pros: I like iCloud, because it is software that is implemented in phone, and is automatically sending your photos to cloud storage, and also free up space that 4K videos would take on your phone storage. Also there is fast, and easy to access all of it. Realiable, and work for millions of people. Best sync between devices, accounts and that is perfect!
Cons: I know that companies need money, but not everyone want to pay to expand capacity of cloud storage. So, con is just that you need to pay after you fill your free cloud storage.
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Olivier M.
Digital Project Manager
Internet, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 15, 2024
"Retour services iCloud"
Pros: Intégration à l'écosystème Apple et à l'ensemble des produits.
Cons: Un ensemble de fonction qui sont parfois mal intégré au niveau ergonomique/graphique sur l'ensemble des plateformes.
Switched From: OneDrive and Google Workspace
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Mauricio R.
COORDINADOR DE FINANZAS
Architecture & Planning, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 5, 2021
"ICLOUD- Necesario."
Overall: Mi experiencia ha sido muy buena una vez que me fui a la modalidad de pago, con le modalidad gratuita me encontré en un escenario en el cual mi información ya no se respaldaba por falta de pago. La seguridad de apple y el como entre todos mis dispositivos se van alimentando con la misma información lo hace una herramienta que en lo personal utilizo todos los días.
Pros: El Icloud es una herramienta que viene incluida en el sistema operativo de Apple, 5GB de base es una buena base de la nube, sin embargo, la mejor funcionalidad la encuentras con el sistema pagado. De igual manera, el nivel de seguridad de la nube es muy alto. El sistema de 50 GBs sería mi mayor recomendación
Cons: Creo que la única falla es que solo es compatible con sistema apple, el hacer una opción para poder usar sobre un dispositivo android le daría más fuerza a la aplicación y podría decir que se volvería una potencia en su ramo, puesto que apple carga el renombre.
Steven N.
Media Advisor
Management Consulting, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 20, 2020
"Great product"
Overall: Great platform and vehicle to use. I recommend this instead of using google
Pros: iCloud is a great way for expanding space when space is filled on your device. The cloud is user friendly and able to have information available
Cons: I wish the pricing would be a little lower when it comes to space as it seems we never needed this with the first 1-7 iphones
Switched From: Google Cloud Storage
Reasons for Switching to iCloud: I switched to an iPhone and the compatibility was easier
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Alan S.
CEO
Entertainment, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 10, 2020
"iCloud - seamlessly backs up all your Apple devices"
Overall: It worked and did my backup - the free storage they offer isn’t big enough for anything larger than a cell phone. If you take a lot of photos you will fill it quickly, and if you do video, forget it - the free service will be almost useless so you will be forced to upgrade, but the included iCloud will hold your address book, notes, and smaller files just fine
Pros: Sharing with putters was a pleasure while maintaining the privacy of your own information. I upgraded to a larger cloud storage and we could store a LOT of data securely.
Cons: They did not automatically cancel my smaller storage when I upgraded to a larger storage and I was charged for two storage capacities - for I have no idea how long - and when COVID hit and I lost my income, I had to cancel the additional bill monthly. They are one more way you get nickled and dimed now - monthly fees every time you turn around...
Reasons for Choosing iCloud: It was free and works seamlessly with Apple products
Dan T.
Lead Estimator
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2022
"Required For Every Day Life"
Overall: Overall I could say with certainty that this is an essential product of my every day life. If I lost and broke my phone, my files are only as far away from me as the closest device with internet connection. This is an essential part of anyone's life, both personal and business.
Pros: iCloud is almost a necessity for most people working in a corporate setting. Files are easy to store and access. Sharing large documents and media is always a breeze as you can just send a high quality document right over text. Sharing has never been so easy with co-workers and clientele.
Cons: As many wonderful features as iCloud has, it's not meant to be a dedicated file sharing software so it does have its limits. You cannot share a single account with multiple people easily but you can create subfolders to let them contribute. This only goes as far as media but it's a little more complex with documents.
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Shannon S.
Workday Consultant
Information Technology and Services, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Features
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
April 13, 2023
"A Little Monopolized"
Overall: I switched from an android to Apple and suddenly for less storage, I had to pay more, which was frustrating. Besides that, there have been no fault with the technology. iCloud definitely will get the job done and is such a common medium.
Pros: iCloud is fantastic at connecting with all of your Apple devices and synchronizing quickly. Apple is always very good at connecting your devices and fulfills all of the basic necessities for cloud storage. Great encryption as well.
Cons: Apple has such an influential name and brand following that they do not always hold up to competition. There are many other forms of storage that can hold much more than iCloud does and has greater capabilities for a lesser price, or even offer way more for the free version. iCloud is so ingrained within any apple device that the company can offer less without backlash.
Verified Reviewer
waitress
Retail, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 13, 2020
"ICloud You"
Overall: Overall of using Icloud was not happy due of a 5gb capacity of it and if you travel all the time you will see to your phone that apple will send would you like to upgrade you gb usages.
Pros: You can download some datas and photos but with the limited Gb status.
Cons: ICloud usages are very small even no cannot download everything. Icloud is asking a payment if you want to widen up yours storage. Icloud is not a friendly user due everytime you update your phone and plug it to itunes all of your details will remove.
Alternatives Considered: Dropbox Business
Reasons for Choosing iCloud: you can load as much as you can or even save almost everything you need.
Switched From: ShareFile
Reasons for Switching to iCloud: more capacity to put in no fees to add
Caitlin H.
Trainer
Consumer Services, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 22, 2023
"Recommending Icloud "
Overall: Apple's Customer service is great, if you have any issues they will quickly and efficiently be able to assist you. I think overall, I have thoroughly enjoyed using iCloud and will absolutely continue to do so
Pros: Integrating Icloud for business purposes was very easy! My favorite feature would be the fact I can view all stored documents and files through any of my apple devices. I believe Icloud does a great job at backing up files and if I were to have a compromised device, I would easily be able to gain access to my files
Cons: I feel that ICloud is a bit expensive for the amount of space you receive, I do think its worth the money to not lose any business files.
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Gary H.
Marketing Specialist
Machinery, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 11, 2023
"A decent solution for backup storage if locked into the Apple ecosystem "
Overall: Overall, we've been pretty happy with iCloud as one of our backup storage options. Pricing of storage is pretty comparable to its peers like Google and Dropbox, so it makes it an easy choice in that department. While we wish access on non-Apple devices was a little easier and more streamlined, it's not a big enough dealbreaker to make us switch to a different platform wholesale.
Pros: My favorite thing about iCloud is how deeply integrated it is with our MacOS and iOS devices. iCloud is native on Apple devices, so it is very easy to access and use. It is intuitively designed and pretty easy to use, so most of our team members like it and don't have any issues.
Cons: Access on non-Apple devices is a little clunky. While it works, iCloud is obviously designed for use primarily on Apple devices.
Reasons for Choosing iCloud: Its integration with Apple devices is what made us choose iCloud as a corporate solution.
Verified Reviewer
Technical Director
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 29, 2021
"Easy sharing platform"
Overall: Storing media in iCloud has made it easy to update items over the network without having to be in front of the computer. This is reliable and secure as you can only access these files with your account.
Pros: I have used this platform to easily store software media in the cloud when you don't have immediate access.
Cons: Updated changes aren't usually immediate and may take a while to show on local computers, but it's generally reliable.
Alternatives Considered: Dropbox Business and Google Drive
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King J.
Graphic Designer
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 2, 2023
"Great for Apple"
Overall: It's great when you're using an iPhone or other Apple products.
Pros: Great for storing and sharing files on the cloud!
Cons: Free space is very insufficient, and upgrading is expensive
Switched From: OneDrive
Hollie B.
Admin Asst III
Public Safety, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 25, 2023
"Icloud Review"
Overall: Having the ability to back up my phone and save my extra data is always nice. I feel like iCloud is a secure location for all data.
Pros: I've been grateful for iCloud. I've used Apple products for many years now and it seems the older I get, the more storage I need in my phone. iCloud has been able to provide that for me at a very low cost.
Cons: The only con is that fact that apple could have more storage in their phones. iCloud is another way for Apple to make more money. Which on a business stand point, is understandable. But a customer stand point, it would be nice to be able to afford a phone with a large enough storage and not need to buy extra.
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Aliaksandr B.
Marketing Expert
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 22, 2021
"Good, but not perfect"
Overall: iCloud is the best solution for sync between Apple devices and not good enough for any others. The most important cons is that you can`t upload the folders with files, only in Zip/Rar. And also the navigation in iCloud isn`t great.
Pros: Great synch with Apple devices, great price for extra space
Cons: Free plan is got only a 5Gb of space, you should to do a lot of things for upload and download files. Can`t upload the files in folder
Switched From: Dropbox Business
Carol W.
Business owner
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2022
"iCloud has by far the best storage abs privacy options "
Overall: My overall experience has been nothing but positive.
Pros: I like the fact I can back up anything from pictures, emails, massages, documents. The ease of access is a major plus also.
Cons: There is nothing that I dislike about cloud services. It has performed beyond expectations
Alternatives Considered: Google Cloud
Reasons for Choosing iCloud: It had more options to save different types of data
Reasons for Switching to iCloud: All the extra features and added security
Joelle R.
CCMA
Medical Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 30, 2023
"Makes life easy!"
Overall: Overall iCloud has given me peace of mind regarding important documents and files. I enjoy that based on my peramiters, I can essentially "forget about it" and let it go to work.
Pros: iCloud really makes storage, and worrying about my files and photos so much easier. I know now, that regarless, my items are not lost, rather stored safely (and affordably) in the cloud. I struggled in the past with lack of storage for photos and videos and now I do not geel concerned that I will lose these at any point now or in the future
Cons: Sometimes It is hard to retrieve specific items from the cloud, but overall it is accessable and easy to track down.
Zakaria B.
customer support specialist
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
1.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 6, 2023
"iCloud is the epitome of security"
Overall: I still use it though, and since I adopted this software, I stopped worrying about my personal data security issues that are common in other software such as being unable to recover your data.
Pros: I do like iCloud software for the reason that it stores your personal files and enables you to recover them in case of delete it prevents any external access to your end-to-end encrypted datait offers the data synchronization in case you are distant
Cons: not much to mention in such case, but the more you are indulged using it it gets difficult to understand all its options. That is to say, its complexity only reinforces the matter how far it is secured.
Pischanath A.
Student
Logistics and Supply Chain, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
May 20, 2022
"Double edge sword"
Overall: In general use, iCloud is considered convenient and user friendly. But, if the user requires more technical information it doesn't suit the high skilled user.
Pros: An automatically backup system was helpful, I love the part where the system chose the nighttime for the process. Also, the price of iCloud per storage is reasonable.
Cons: There are a couple of points that I think should be improved. 1. In backup files, if it is possible to choose the file's content to backup this could be helpful. Currently, I don't know what are specific content that had been stored. 2. Multiple devices, currently I don't know that the iCloud backup all the files in each device separately or doesn't stored the common data files type. It might be helpful is the information from two devices are the same then the system automatically stored only one not two files.
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Germán Nicolás Gavio G.
Main Owner
Performing Arts, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
1.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
October 17, 2022
"iOS, iPadOS o Mac OS, no podrías escapar de el"
Pros: La incredible integración con sus sistemas operativos nativos es increíble Facilidad de uso y acceso, seguridad que no se iguala a la competencia y por sobre todo, sincronización en tiempo real sin que sea tediosa la experiencia.
Cons: La pobre integración por fuera de Sistemas operativos no-nativos fuera de la empresa Apple
Alternatives Considered: Google Drive
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Jose V.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 19, 2022
"Best Storage for Mac Users"
Overall: As a Mac user then is the best option in storage
Pros: If you are a Mac user, then iClou is the best way to storage, save and share your date, not just pictures, videos or files, but if you are a fan of Mac's office tools like Keynote or Pages. Then this is one of the best options.
Cons: Not so many options of personalization and some issues syncing data between devices
Alternatives Considered: Google Drive
Ahmed B.
Accountant
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 12, 2022
"icloud Review"
Overall: Great Experience
Pros: Features are Great not Easy For All Users to Use itVery Helpful and easy to Integrate With Other Apps
Cons: Features are Great But Need Time For Some Users to Could Use These Featuresnot Easy For All Users to Use itVery Helpful and easy to Integrate With Other Apps
Switched From: Microsoft Outlook
Reasons for Switching to iCloud: Actually icloud more Professional Than Outlook
Yusuf H.
Sales Manager
Electrical/Electronic Manufacturing, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 22, 2021
"Great integration for apple users"
Overall: Great family packages option but need more visibility and information on how family storages can be keep individual identify and not mix all the data
Pros: Easy backup for all your books, files, photos and easy share across your devices Unlimited device accessibility
Cons: A bit pricey Free storage can be incremented to at least 15GB and monthly plans be fine tuned
Switched From: OneDrive
Reasons for Switching to iCloud: Apple superior experience
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Camilo C.
Talent Acquisition Specialist
Logistics and Supply Chain, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 18, 2022
"Recommended software."
Overall: The storage was an inconvenience for me since I work all day with my phone and my computer so iCloud was tremendous option and decision for me by an excellent price.
Pros: The easies way can be used. Brings you a lot of storage for a minimun price and let you play with your documents and information.
Cons: It could be great can be used in another dispositives.
Alternatives Considered: Dropbox Business
Reasons for Choosing iCloud: Was perfect for me and my work.
Daniel D.
Founder
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 22, 2022
"Best cloud storage if you own all apple ecosystem "
Overall: Very easy to set up, very simple to use. transparent.
Pros: Easiest way to share files between your Mac, iPad and iPhone and family as long as they all have an apple device.
Cons: Not as convenient with windows or android users. sometime the links don't work.
Switched From: Dropbox Business
Reasons for Switching to iCloud: Drop box is too cumbersome and their client is too heavy and buggy.
Benjamin B.
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: GetApp
January 29, 2019
"iCloud makes using Apple Products easier"
Pros: iCloud is a cloud storage service for iOS and Mac products. It offers in its basic version free storage of up to 5 GB which can be extended with a paid plan. Especially with Apple products, iCloud integrates well and for example synchronizes photos, messages, etc. and stores them for a quick backup when needed. But iCloud does more than that. The online website of iCloud gives access to contacts and email but also to several other programs like Pages, to make presentations, work on text documents, etc.
Cons: iCloud only works well with Apple products. So if you use for example Windows and Mac Computers or an Android and an iOS smartphone, there is no way to use iCloud without any issues. On the other hand, Google and its cloud services work fully on both Apple and Android devices as well as on Windows, Linux, etc.
Romeo Urbain G.
informaticien
Computer Hardware, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 8, 2023
"excellent service de stockage en nuage"
Overall: ce service de stockage et de partage sécurisé est pratique pour la synchronisation de mes différents appareils Apple ainsi je peux disposer de mes fichiers à tout moment
Pros: icloud permet de sauvegarder différents fichiers, médias et même les mot de passe en toute sécurité, avec une fonction qui vous permet de suivre votre iPhone perdu
Cons: pour avoir accès aux fichiers téléchargés sur le cloud il faut impérativement une connexion à internet et ne s'intègre totalement avec d'autres plates formes
Switched From: Icedrive and kDrive
Lauren J.
Secondary Instructor
Education Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 23, 2022
"iCloud makes my group a team"
Overall: iCloud has helped to bring my team together. Working on the same page is so important as a team
Pros: Syncing any files I need in real time is the biggest plus. I don't need to worry about an email going through or being sent to spam. I love the seamless interface on my phone for on the go as well.
Cons: I wish it was easier to access through other brands
Alternatives Considered: Dropbox Business
Caiphus M.
Window dresser
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 19, 2023
"iCloud review "
Overall: Very very good I must say
Pros: accessing files anywhere as long as you have an internet connection.syncing your files across your devices and see the same information everywhere.saving storage space on devices by storing full-resolution photos and videos in iCloud and keeping smaller versions on devices. getting 5 GB of free storage for data and upgrade to iCloud+ for more storage and additional features. protecting data with end-to-end encryption for certain data categories or choose Advanced Data Protection for iCloud for more security and privacy.Finding My iPhone feature to locate your missing device or erase it remotely. tracking your friends’ location with their permission using Find My Friends feature.
Cons: needing an internet connection to access data in iCloud.running out of storage space if i have a lot of data or don’t upgrade to iCloud+.
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Eliene S.
Credit and Risk Analyst
Banking, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 2, 2021
"Perfect Cloud"
Overall: Cloud storage services make our daily lives easier, so icloud provides a large server space and is able to send and receive your files from wherever they are, with reliability and speed.
Pros: It was created by Apple is a cloud storage system, offers users to store their data such as videos, photos, documents, music and others, keeping everything accessible, whether from the smartphone or computer. iCloud is not just for storing files, you can use the cloud to save your iPhone iPod or iPad backup, making it accessible when you need it. I have several positive reasons for using it, such as having the convenience of synchronizing all content, accessibility to manage storage and security.
Cons: It is not compatible with Android and other operating systems, and if your data is out of sync and moved, it can be lost.
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Tichaona Redemptor R.
Graphics designer
Design, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 18, 2023
"Apply multi function program. "
Overall: Life changing
Pros: This is not just a cloud saver only. For it has a whole lot of other useful functions to help with any apply devices everyday use.
Cons: I believe most features needed for this type of software have been exploited and inserted.
Alternatives Considered: OneDrive and Google Drive
Reasons for Choosing iCloud: I had purchased and iphone so it needs icloud.
Guadalupe R.
Graduate Student
Research, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 21, 2022
"iCloud is worth is price, intuive and neat "
Overall: I'm pretty satisfied with iCloud, it has been optimizing my storage space, keeps everything well organized and I can check my information on any devices and when changing any of them the synchronization saves me time. Definitely, the price is minimal compared with the benefits
Pros: I love iCloud, it is very user-friendly as the format is very simple I can customize and organize my information in any way I want, keeping well-categorized my day-to-day life. I love that the process of uploading documents is automatic, I don't have to worry about it, everything is safe
Cons: The only problem I have found so far is the time that it takes to upload all the new documents, files, photos. While working, I generate a lot of information and I need it to be ready in less than 5 minutes. So, if the internet has a limited speed, then it would be a problem
Destin G.
Manager
Entertainment, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 21, 2022
"An apple must have"
Overall: Pretty well my overall experience has been good iCloud has done me well and I will continue to use it
Pros: I do like the convenience of iCloud when you first get an Apple storage is sometimes A precaution especially if you’re switching from android because you don’t have the concept of not being able to put in an SD card, so relying solely on internal storage can be scary at first with the iCloud allows you the convenience of being able to save things without needing more storage
Cons: To be honest I feel like it’s more and more that I need more storage and I really don’t feel like I saved that much
Reasons for Switching to iCloud: I switched from an android to Apple about three years ago and honestly it was a great decision I switched because I wanted to try something new
Juan Pablo G.
Architect
Architecture & Planning, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 2, 2022
"safe and easy to use app"
Overall: It helps me better manage the storage of my devices so I can use them in the most efficient way possible.
Pros: I like the versatility of the app and how easy it is to share large files
Cons: I have no cons I have only had good experiences with the app
Alternatives Considered: Dropbox Business and WeTransfer
Reasons for Choosing iCloud: I am a mac user and I relate better to the native mac app
Candace W.
Library Technician
Libraries, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 25, 2023
"A+ Storage for Life's Go Getters! "
Overall: ICloud is great for keeping all of your companies ideas and hard work safe and accessible on a secure network so that you can view or share them at any time!
Pros: I love the feature that all my information is automatically synched and stored in the cloud automatically. In addition I also have the ability send information to the cloud instantly. I also love that the ease of recovering your information across devices occurs so seamlessly. Overall this software is a great and inexpensive way to never loose any of life's precious moments!
Cons: I know that there is a usually a con to every situation but honestly I have not found any negative instances involving this software.
Reasons for Switching to iCloud: I use to have an android device and then I switched to apple and started using the cloud!
Maria A.
Phlebotomy Technician
Hospital & Health Care, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 31, 2023
"ICloud is a Lifechanger!"
Pros: What I like the most about Icloud is that it makes your life very easy. Whether its your work or personal life. All documents, music, photos etc can be saved at the tip of your fingers. The times I had switched phones it has been one of the easiest things to do because everything has been uploaded on my new phone right away. I love not having to worry about losing your pictures or music.
Cons: I wish that the monthly gb were not as expensive. Due to me having so much stuff on my phone that I cannot backup because my icloud storage is too full
Verified Reviewer
Graphic Designer
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 7, 2022
"iCloud is the best platform if you own apple products."
Overall: Overall I really like this system for managing my files. It works very well for my apple products and also handy when I need to free up space on my phone/desktop/iPad :)
Pros: I absolutely love that I can have my desktop files downloaded on multiple computers and have them updated easily. This is very handy if you work from multiple places (like at home on a desktop computer and also on-the-go on a laptop). You can access your files on your phone-- just make sure you use wifi to download everything not LTE. :)
Cons: The file sharing features are still not 100% there. You can do it but it's a little clunky as far as ease goes.
Reasons for Switching to iCloud: Dropbox is very easy to share files (and I would recommend it too)-- but as far as accessing files, iCloud was just a few steps easier for Mac computers :)
Verified Reviewer
designer
Luxury Goods & Jewelry, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 15, 2023
"Sicurezza e affidabilità"
Overall: La mia esperienza complessiva è eccellente sotto tutti i punti di vista. Mi sento al sicuro quando salvo i miei documenti personali e so che in qualsiasi momento posso accedere su qualsiasi dispositivo ed accedere ai miei dati in modo molto fluido e sicuro.
Pros: Il servizio ICloud è fondamentale per poter salvare e proteggere i miei dati personali, mi fido ciecamente ad Apple perché mi ha sempre dimostrato tramite i suoi prodotti, la qualità superiore che riserva ai suoi clienti.
Cons: Ritengo che non ci siano aspetti negativi dell'applicazione poiché svolge il suo lavoro in maniera perfetta senza problemi.
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Shota H.
Game Designer
Computer Games, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 21, 2022
"Apple製品を使用している方々には抜群のソフトウェア"
Overall: 私はアップルの製品を日常的に使用しているため、大変快適にicloudを使用しています。とっさに思い付いたメモのバックアップや写真やビデオのバックアップにと簡単にセットアップができて、直感的に使用ができる点が大変気に入っているポイントです。
Pros: アップル製品を日常的に使用しているユーザーにはとてもおすすめなクラウドサービスだと思います。iPhoneからMacからiPadから全て同じアップルidでシームレスに情報を共有し保存してくれる点が本当に助かっています。新しくiPhoneやmacを購入してもこのiCloudを使用すれば基本的に保存していた情報に迅速にアクセスできる点がとても便利です。ウェブ上でicloud.comにアクセスして確認したい事項を見ると、アップルらしいとてもユーザーフレンドリーなアイコンがシンプルに表示されていて、どこに何があるか瞬時にわかります。マックユーザーにとっては、これだけ便利にシームレスに使用できるとなると継続して使用してしまいます。
Cons: アップルユーザーにとっては極めて使用しやすいソフトウェアですが、その逆にandroid & windowsユーザーにとっては、このアップルが強みとしているシームレスに連動する点が少し不満に感じます。例えば日常的にアンドロイドのスマートフォンを使用していると、apple idはほとんど使用しないですし、連動性がなく少し不便に感じてしまう点が唯一の良くない点だと思います。日常で使用しているパソコンやスマートフォンがアップルの製品ではないとあえてこのソフトウェアを使用する必要性を感じなくなってしまうと思います。そのため、今後はより簡単に使用できるようにアップルidなどを作らずに、好きなログインIDやパスワードを使用すればより裾野が広がり使用しやすくなると思います。
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Sophia M.
Ceo
Animation, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 2, 2023
"Great cloud service overall"
Pros: iCloud is so easily manageable and intuitive as most apple products are.
Cons: My only issue is that sometimes it is hard to separate personal from business storage. This is something I wish had its own specific guideline.
Alternatives Considered: Dropbox Business
Reasons for Switching to iCloud: I work more with macs and it was easily integrated.
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Krystal G.
Owner
Arts and Crafts, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 20, 2023
"Is of ability to locate documents is convenient all the time"
Overall: I love to store my documents in iCloud, and I highly recommend that others do also.
Pros: The thing I like the most about this software is that I can have extra storage, and I can also access documents on mini devices in one location
Cons: I do think it would be convenient also to integrate the ability to edit documents the location where it is stored. This would make the processing and ensuring accuracy much more streamlined.
Switched From: Google Docs
Reasons for Switching to iCloud: Approximately two years ago
Verified Reviewer
Senior Software Engineer
Information Technology and Services, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 1, 2022
"Next generation cloud storage"
Pros: First of all, it's very easy to use very easy to set up most importantly your data security is guaranteed. You can share your data with other devices easily.
Cons: Actually i don't have any unlike features on this software.
Switched From: Google Drive
Reasons for Switching to iCloud: Easy to share documents with the devices.
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Sumegha A.
Founder-Director
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
2.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 30, 2022
"Delicious Apple with cloudy cloud"
Overall: Scary
Pros: It came as part of my Apple devices. I didn't chose it, it's mandatory on Apple devices. I have been using iphones and ipad now for over a decade. It automatically saved everything in icloud. I often updated IOS software and often managed storage on it for smooth working on iphone and ipad. So as such it's impressive, inbuilt on Apple devices.
Cons: I found it scary as could never be clear how to use it. Is it a drive or what? Where the data gets stored. I heard many stories around of people losing their data as they may pressed a wrong button. I too always remained worried about what to keep and what to delete and how it affects overall performance of the device. I don't know what it is, a feature, a software or a drive.
Emilio M.
Designer
Defense & Space, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
2.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 22, 2023
"A seamless integration of the cloud in all my devices"
Overall: There is no other product alike. It is the best cloud service out there and I probably will be using it for the rest of my life
Pros: Since the day it was launched more than 10 years ago I found it the best cloud solution for the iOS and macOS ecosystems. There is no other than work as reliable as iCloud. All my files are stored seamlessly across my Apple products. One of the things I like most about it is the shared desktop and document folder across my Macs. It makes my life easier when I alternate between my work office Mac and the one I have at home. Another magical feature is the fact I have all my photos that I have took with different devices in one unified gallery.
Cons: I have started to find iCloud a little short on storage options.
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Paige T.
Payroll Manager
Environmental Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
February 25, 2023
"It’s not my favorite online storage app"
Overall: I like it. I definitely wouldn’t go out of my way to recommend it.
Pros: I like that it syncs straight to my iPhone. That makes it very convenient to use another apple made product.
Cons: The free capacity of storage is very low in my opinion. It’s also more expensive compared to other options.
Alternatives Considered: OneDrive
Becca A.
Program Coordinator and Camp Director
Recreational Facilities and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 23, 2021
"iCloud Review"
Overall: iCloud keeps my photos and documents safely backed up and works in the background without my having to think much about it. That's my kind of product.
Pros: I really appreciate that iCloud works seamlessly with my apple devices and allows things to sync between them. I haven't had to think much about iCloud after I set it up because it just works in the background all the time. It's very reassuring to know my data is backed up if something happens to my device. I also love the price to increase my storage is very low and not tied to purchasing anything else (like products with some other cloud storage options)
Cons: the amount of free storage isn't very large once you've been using it for sometime (i.e. I've had an apple phone since 2013 so you can imagine how many photos I've had).
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Benjamin S.
Coordinator
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 16, 2021
"A Must Have For iPhone Users"
Overall: Not only is iCloud generally required to actively utilize all of the features of an Apple product, it is highly recommended to set up and purchase the base level of monthly storage! Easily back up your contacts, iMessages, Photos and More with auto-backup.
Pros: iCloud is very cost-effective for the amount of cloud storage space you receive. As long as you have your settings to back-up to iCloud on a regular basis, your files are backed up automatically. You can also easily transfer your iCloud account to different devices, and also link multiple devices to one iCloud account.
Cons: If you get locked out of your iCloud account, or have trouble accessing on a particular device, the recovery process can be quite difficult. The recommendation there is to go to an Apple store to get assistance at the Genius Bar.
Verified Reviewer
Owner
Real Estate, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 23, 2023
"Looking for the best secure online storage, free and private cloud storage, iCloud is for you "
Overall: i am keeping my private and confidential documents privately stored on iCloud; just as one would keep important documents in a safe.
Pros: You can store very large volumesYou can keep and sync huge amounts of of data personal and otherwise in the cloud easilythe iCloud storage is private and very secureYou can store your photos and videos for years and years without fear of loosing themYou can access your data from any deviceYour work is stored in like foreverEven if you loose your device, you can still access your stored documentsYour files are kept up to date through all your devices
Cons: You only get a limited free storageYou have to pay for more storageMinimal risk of your data being exposed to virusesNo integration with other products
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Guilherme B.
Analista Jr
Logistics and Supply Chain, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 15, 2021
"Segurança e tranquilidade em salvar documentos pessoais"
Overall: No geral foi uma experiência incrível, me passou muita segurança saber que as fotos da minha família estavam em um local seguro. Ao longo dos 5 anos utilizando o iCloud em meu iPhone fui armazenando muitas fotos que eu não lembrava, ao acessar o site consigo ver um panorama completo das minhas memórias, acho isso fantástico!
Pros: A interface é muito segura e simples, consigo acessar documentos meus com mais de 4 anos de maneira simples e rápida. Sou usuário há 5 anos da plataforma, nunca tive nenhum problema.
Cons: Eu gostaria de uma opção que não fizesse a sincronia diretamente com o Macbook, pois o Mac tem pouca memória e o iCloud acabava ocupando um espaço grande com fotos e arquivos que não eram necessários no MacBook. A princípio seria minha única reclamação, pois pesquisei muito e não consegui solucionar esse problema.
Christopher W.
Creative Director
Media Production, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
October 30, 2023
"Why we are using iCloud less and less"
Overall: iCloud was great when it was first released but unfortunately for us they didn't update their photo and storage features and it left us needing a more scalable solution as our business grew. We only use iCloud for email and have switched to Google Business Drive for all our storage and file needs.
Pros: iCloud (and earlier versions) was great when we first started using it around 2006. their gallery and photo features we like nothing else on the market. Their email product is probably the feature we use the most, providing three separate emails to use (@mac / @me / @icloud).
Cons: Over the last twenty years many of the features on iCloud have disappeared (like the cool gallery feature) and now the storage area has limits and becomes very expensive. We decided to use Google Business Drive as they provide unlimited storage (we are a photography company so are uploading huge files every day) so there's no comparison. iCloud has lost is way.
Verified Reviewer
Student
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 9, 2022
"iCloud is indispenable for managing your iphone. "
Overall: I like it, it has the necessary features, and at the moment I'm pretty happy managing my iPhone with it.
Pros: It is really easy to use and very visual with the space you have left on your device.
Cons: The storage space is kind of basic and it always recommends to pay for more.
Switched From: Safari
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Valerio G.
CEO
Internet, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 31, 2023
"Do you have an Apple product? Start using iCloud, it's there!"
Pros: Perfectly integrated with any Apple product. I take a photo with my iPhone, edit it with the iMac, show it with the iPad to the customer... in a few minutes, simply using the camera roll.Save a file on the iMac and open it on the iPhone... no download, email, wetransfer, it's there for you.iCloud is available also for other platforms and you can access to your data using a browser, in any operating system.
Cons: There's nothing I dislike about iCloud, the price is right and it's really simple to use.
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Michael H.
Web developer
Internet, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 17, 2022
"Built in, but powerful"
Overall: It has been very useful as a means of storing and sharing documents across my Apple devices.
Pros: That iCloud is an integral part of Mac OS, and requires no other software. Being able to save documents on my iPhone, then have them available on my Mac is incredibly useful. It feels secure, and for a modest sum, a relatively large amount of space is provided.
Cons: Using iCloud to backup Mac desktops and documents can be troublesome. I have known instances where files have disappeared temporarily from my Mac due to syncing issues. Sharing files with others could be easier too. Most of the sharing functionality is only available through iCloud.com, and not via the OS.
Reasons for Choosing iCloud: Amount of space available, and integration into the OS.
Verified Reviewer
Director
Broadcast Media, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
1.0
Features
3.0
Value for Money
1.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
February 28, 2023
"I cloud : your destination "
Overall: It’s secure and reliable
Pros: Very easy to use and upload the documents on cloud
Cons: If you are using WhatsApp than you can’t save entire database on its free version, u need to buy subscription
Switched From: Google Drive and Safe Drive Systems
Reasons for Switching to iCloud: Time changes everything…. Moved from android to ios
Sunil S.
Physiotherapist
Health, Wellness and Fitness, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 19, 2022
"Real Time Access to Data"
Overall: Services are incredible. Just a bit expensive.
Pros: I love the feature where you can search by typing what you want. For example ID, date, place.
Cons: iCloud is too expensive and the data offered is too less.
Switched From: Google Drive
Reasons for Switching to iCloud: Beacause I switched from android to iPhone.
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Leah T.
Research Specialist and Program Manager
Research, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 13, 2024
"Best Storage Option!"
Overall: No complaints, great use of storage, and customer service is always friendly and very accessible.
Pros: I enjoy how accessible and cost-effective iCloud is. I use iCloud for all uses of storage (photos, documents, files, etc.). If you run out of storage, they have multiple high GB storage options to choose from at an affordable price. I currently use the $2.99/month 200GB storage and I have plenty of room!
Cons: No cons, I am a big supporter of iCloud, I have been a customer for over 10 years and will recommend them to anyone!
Larissa V.
Assistance
Financial Services, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 10, 2022
"Easy to use"
Pros: It's easy to browse and organize files, both from your computer and mobile. The design helps to intuit the use of iCloud functions.
Cons: The iCloud connection with the MacBook uses a lot of space with files that are not needed on the computer and makes it difficult to optimize space. So, I have some difficulties when opening certain files on my computer, due to the storage space available on it.
Switched From: Google Drive
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Siddharth T.
Owner
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 21, 2023
"Amazing for Iphone Users"
Pros: It constantly backs up all the data that you allow to backup. This has helped me a lot whenever I update to a new iphone, so I can upgrade my phone without losing any data. All my data is secure in the event that my phone is stolen or damaged.
Cons: The amount of free Icloud storage that is allotted is quite small and almost everyone will surpass their limit. It is then inevitable that you have to pay for more Icloud data requirements. You get used to the service and then you need more of it by default.
Eduardo M.
Owner
Accounting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 31, 2022
"Resolve my presentation for my business "
Overall: easy to use, total security, have good capacity and price is ok
Pros: Because I have any iPhone, IPad and synchronize instant
Cons: This application we can see an any device not necessary have apple device
Switched From: OneDrive and Google Drive
Reasons for Switching to iCloud: becase I have clients like they use those app
JESUS S.
Director
Music, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 26, 2021
"WONDERFUL INSTRUMENT"
Overall: All around the world whatever I do wherever I go, with me all my office because all memories in computers are always present in iCloud, even without computers I used the computers of another people or Hotels, just connecting to my account I-cloud, isn't that wonderful? Thanks apple!!!
Pros: All memories in all my computers movie or home and I-phones are interconnected so whatever it happens in my Bank accounts, in my schedule of concerts, notes, files, absolutely all I can have immediately all time and never mind if I am at home, work, in street, for a coffee, in the beach, in the park, etc., because they work very, very well thanks to iCloud !!!!!
Cons: Of course obviously is not I-Cloud, but when wi-fi signal is bad or doesn't exist, sure you'll be disconected of all your files.
Justin T.
Student
E-Learning, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 9, 2022
"Easy to use but it is expensive "
Overall: Great and easy to work with, only draw back is cost
Pros: It integrates very well with other apple products but also works with other devices (PC)
Cons: This product is expensive when you compare to other services.
Switched From: Google Drive
Reasons for Switching to iCloud: Trying other options and comparing
Verified Reviewer
Web Designer
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: GetApp
February 4, 2022
"Review of iCloud"
Overall: I own a lot of apple products, so I use iCloud a lot. It is very easy to set up and use as long as the device has internet connections.
Pros: I used both Apple iCloud and Google One to store my photos. I would give 8/10 to Apple iCloud overall. It has good interface, secure encryption, and unified integration with the Apple ecosystem. All photos can be synchronous on my iPhone, iPad, and MacBook, and I have 5GB of free cloud storage.
Cons: Many people complained that Apple iCloud has no search function for photos in web interface, which bothers me a bit as well. Also, the paid plans of iCloud is slightly more expensive than Google One. iCloud offers between $0.99 for 50GB/ month of storage and $9.99/ month for 2TB, but Google One has $99.99/year for 2TB.
Taha A.
Reviewer
Computer Hardware, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 16, 2022
"Great software overall but has some downsides ."
Overall: I used icloud since i bought my iphone last couple of years , its good overall it gets the job done but nothing fancy .
Pros: This software is so easy to use i mean they take care of everything you just have to sign-up . It is so secure you can leave your iphone and still they ask for the fingerprint,faceid… for you to access icloud .
Cons: Icloud has limited features when compared to other cloud softwares . I didnt like at all the 5 gigabytes of storage they give you for free it’s too low they could’ve gave us 10gb but 5gb is too low even for pictures iam now out of storage . The other problem i found is the data takes too much time to load even tho the internet speed is fine i guess it’s a server issue but it got to be fixed .
Deon P.
Sales rep
Retail, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 10, 2022
"I storage review"
Pros: The fact that I could stop complaining about space brings me great joy in this product.
Cons: It could offer more megabytes on the free storage section. I don't like the process to change my password
Switched From: Google Drive
Reasons for Switching to iCloud: I ran out of storage too long
Marion N.
Owner
Printing, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Features
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
May 18, 2021
"Wish I wasn't forced to use it"
Overall: It's not terribly expensive to sync multiple devices and the peace of mind it offers for that is great. Outside of that, other cloud drive solutions are far more intuitive
Pros: I like that it backs up all my devices and keeps them in sync. It gives me peace of mind that my devices can get destroyed and replacements should work just about identically
Cons: It's designed to work in the background to the point that I barely know what it's up to. Managing and retrieving what's being stored outside of device backups is un-intuitive. Obviously it's possible but I can grab and share links from my dropbox app before I even find where I can view the files on iCloud
Reasons for Choosing iCloud: Because Apple forced me to if I wanted to keep by iphones and ipads all backed up and in sync
Zandrich M.
CMO/COO
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 22, 2021
"Apple is nothing without iCloud"
Overall: Over the course of my use of iCloud since its implementation, the service has expanded significantly to address the changing needs of Apple users over the years. The functions that allow restoring user settings and preferences is by far my favourite, and has saved me countless hours of tweaking following the usually difficult switch to a new device.
Pros: It's hard to imagine using an Apple device without iCloud; the service has proven to be indispensable since its introduction - user data in all forms, from files and documents to settings, preferences and messages, are all conveniently saved to iCloud to be retrieved by the owner at any time, from any device. At the heart of iCloud is a robust, infallible suite of security and encryption protocols, making private data irretrievable by any means other than authentication.
Cons: It's difficult to fault a free service like iCloud; even without purchasing additional storage, the standard plan provided offers more than enough functionality and storage for typical use. When it comes to the purchase of additional storage, iCloud is priced competitively in first-world markets, but weighs in on the pricier side in other regions.
Verified Reviewer
Nursing Supervisor
Business Supplies and Equipment, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
September 24, 2021
"Never loose data"
Overall: Don’t worry about your data when your device lost, you can get it easily.
Pros: Durability Security Sharing Use with more than one device
Cons: Low capacity of storage which push you to puy more and more capacities
Alternatives Considered: Dropbox Business and Gmail
Reasons for Choosing iCloud: Durability Security Sharing Use with more than one device
Tanyika F.
Crew Chief
Recreational Facilities and Services, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 24, 2023
"ICloud Really Shines"
Overall: I found important documents for my personal and online business that I thought I had lost and in was in my cloud I was greatly impressed by this this ICloud software is much needed in my daily life whether business or personal
Pros: What I like most about this software is that when you misplace your mobile device all of your information can be retrieved expeditiously it is wonderful that tis product backs up all of your important big or small important or not
Cons: what i like least about this software is NOTHING!!! It's All Around Awesome
Switched From: Android Studio
Reasons for Switching to iCloud: I switched due to low storage issues
Md A.
Operations Manager
Higher Education, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 4, 2021
"Apple's Premier Cloud Storage"
Overall: Overall I feel iCloud is a must have if you have apple's devices especially an iPhone. The software is great for both personally and business use as well as being easy to use. iCloud also won't break the bank as I feel it comes at a reasonable price.
Pros: I cloud is a great cloud storage for apple products. It has all you would expect and is very easy to use. I feel like my data is safe with iCloud. Usually you expect apple to charge an arm and a leg for a service but I feel that iCloud is a reasonably charged. All in all I feel that iCloud is a must have for apple users at its cheap price and all it offers.
Cons: I don't really have cons to iCloud I have gotten my moneys worth with the software. One weird thing that I experienced was that I wasn't charged my first four months of using the software. Then I got all four months months deducted from my account at once it wasn't a real negative though as no extra was charged.
Ann E.
Owner
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 22, 2022
"A good option for storage"
Pros: I appreciate that iCloud exists so that there are different options for file storage.
Cons: I'm not sure if I am getting the very best value from the monthly charges that are incurred, but because I need the space, I pay for the space.
Alternatives Considered: Dropbox Business
Reasons for Choosing iCloud: I actually use both!
lee S.
Visualisation Lead
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 24, 2022
"Awesome cloud storage"
Overall: i absolutely love the icloud, never do i lose anything, everything is backed up and means when i switch devices its literally downloaded from the cloud. the other advantages i love are that i never need to delete photos or videos as they all sit in the cloud. and pretty much easily accessible from any device.
Pros: What i love most about this software is that i can share my storage with 5 other members of my family, which has so many benefits, i have 3 apple devices and just means i can share my storage and subscriptions across each device. including sharing with my family.
Cons: that its capped to 6 family devices and sometimes it takes a while to download stuff back down, but i can overlook that based on the pros it has. they much outweigh the cons.
Mario P.
Hvac instructor
Mechanical or Industrial Engineering, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 5, 2022
"I love I cloud "
Overall: I enjoy it throughly and cannot wait to see all my data from this year in 10
Pros: For the money iCloud offers more storage and I can easily access my data from any of my Apple products
Cons: I absolutely love it and can find no fault in this product
Switched From: Google Drive
Reasons for Switching to iCloud: I got an iPhone
Verified Reviewer
Paralegal
Legal Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 18, 2023
"Very useful for iOS/Apple users "
Overall: I love iCloud not only for document storage but for photo and video storage as well
Pros: I love that I can share the storage with people in my family or team members
Cons: I don’t like that it can become difficult to find your saved documents on a mobile device if you also use it on a laptop.
Alternatives Considered: OneDrive
Reasons for Choosing iCloud: To stay within the iOS ecosphere and it was very cheap
Reasons for Switching to iCloud: To stay within the iOS ecosphere
Adalberto V.
Assistant Professor
Education Management, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 19, 2021
"A good service integrated with other Apple products"
Overall: I really like iCloud, but I honestly think it could be better, faster and more generous. Apple, please, review the iCloud keychain in order to make an Apple-like product. Not the current one, but something as clever and graphically attractive as 1Password.
Pros: iCloud is a good service and it allows you to keep all your main data in sync across all over your Apple devices. I have been using Apple cloud's service since MobileMe and I realize the benefits of a great integration it can offer.
Cons: I believe the current iCloud tables of price and space could be reviewed. For the same amount I currently play for 200GB at Apple I could have 1TB at Microsoft, within its Microsoft 365 (which includes OneDrive and many other productivity apps from the MS Office suite).
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Krzysztof K.
owner
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 11, 2022
"A must-have program for Apple users "
Overall: I have several Apple devices, an older iPhone model that is damaged and thanks to the backup and synchronization I can recover the data on this device, notes, photos, contacts, it's nice to locate where the devices are and the ability to turn them off and reset them.
Pros: I like the 5GB of free space to store data accessible from all your devices, but the most important thing is the ability to locate a lost device using iCloud. ICloud data management is very simple and intuitive. The cloud backup feature is also cool.
Cons: It would be nice to have more space for storing data because you have to delete something from time to time to make room for a new one, in general, I have no objections to this program, I can confidently recommend it to other users
Megan T.
Independent contractor
Retail, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 13, 2022
"Impressive!!!?"
Overall: 100+
Pros: I like the GB that you can get using iCloud, I also like that you can share your iCloud storage with your family
Cons: I don’t like that you can’t pay yearly for the subscription.
Switched From: Google Drive
Reasons for Switching to iCloud: I switched to IOS
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Rachel N.
Marketing coordinator
Construction, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 7, 2020
"iCloud saved my life"
Overall: iCloud is a great tool, and it is something that I suggest that every apple user explores. Purchase more storage for all of your items. Trust me, it is worth it.
Pros: iCloud is always there to save the day! If your device decides to stop working on you, iCloud has your back. My phone recently just decided to not turn on ever again, and all of my personal, work, and professional organization items were stored in that phone Thankfully, iCloud continuously backed everything up (own its own I might add) and I was good to go once I got my new phone set up. You can always purchase more storage for a low price if you need it.
Cons: N/A. iCloud is a lifesaver. I truly can't think of a single thing that I dislike about it.
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Lina S.
student
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 15, 2021
"Security for your files"
Overall: A few years ago I used iCloud but only the non-payment option and the space that I had back then was not enough to backup connecting my devices to the computer. this took me some time. since I started paying monthly for a plan I did not worry about my files again
Pros: It is a tool that allows you to backup your files on a daily basis without the need to resort to a specialist. If you have an apple product I recommend it even paying very little you have more space to save all your files including photos and videos.
Cons: It is a paid tool, so there may be some better free alternatives. Also, family plans are very big, there should be smaller plans, not all of us use so much memory. You need good internet to access the files there is no offline option
Verified Reviewer
student
Computer Software, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
February 17, 2022
"must-have for Apple users but with a price "
Overall: It is a good service integrated in apple devices, the free part is very weak by current standards. If you have an apple product or you buy one with large storage or pay for this service, because the free part will not be able to fulfill its role, besides you being held hostage by the service because it is an integrated service.
Pros: As an integrated service of apple systems, it is imprescriptible for apple devices, file backup is much easier and integrated into the device, the biggest advantage is given by being a native service of an apple device
Cons: The free storage is very small, leaving something to be desired, you have the free service but if you want to use it without leaving anything to be desired you must subscribe to the service for more storage space.
Md. Nirob H.
Lead Generation Specialist
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 19, 2023
"Share your file in iCloud for make your life fast and easy."
Overall: All of the feature and iCloud are so useful. I like all tools of iCloud. I recommend everyone to use it. This product provide first class services and security.
Pros: I like the file management feature in iCloud and the others feature like additional tools. Generally there are many useful feature alll feature are so important and impressive.
Cons: Like other Apple products iCloud are so expensive. Not every person can not use iCloud for this reason. Apple should decide to decrease the price of this product.
Daniel B.
Pastor
Religious Institutions, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 19, 2022
"Amazing...Apple just delivers"
Overall: superb. Apple delivers
Pros: it syncs across devices easily. It does what it is supposed to do. It is easy to use
Cons: I don't like subscriptions..but it adds way too much value to go without
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: I have the eco system...it makes sense
Shelby G.
QA and Environmental Manager
Pharmaceuticals, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 30, 2023
"iCloud Fair Review "
Pros: I love iCloud for backing up important photos and files. I tend to use iCloud from my iPhone. Due to me having to take alot of photographs for my organisation on audits, I need a reliable back up system.I have never had issues with iCloud. It is simple, and straight forward to use. I have never lost any data through backing up to iCloud. When connected to Wi-fi, the back ups are quick and easy.
Cons: I have not experienced any issues with Icloud.
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Cushi M.
Owner
E-Learning, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
December 22, 2021
"A great software for Mac users, not so great for anyone else"
Overall: iCloud is great cloud storage that offers remote file redundancy which is extremely important to me as a business owner. I use it primarily to store Mac-generated files (such as Pages docs and Keynote presentations), but I imagine it's just as capable at storing all kinds of files as it's competitors.
Pros: I love that this product functions the way it is supposed to. It's easy to understand, it's intuitive, and everything works the way you'd expect it to. There's no guessing here, just a solid, competitive product that does what it's advertised to do and does it well.
Cons: The one thing I dislike about this is very specific to my OS preferences, because I prefer Android mobile devices over Apple's, the integration is not as smooth, so I opt for Google drive which integrates well with my MacBook Pro and seamlessly with my Google Pixel 3XL
Alternatives Considered: Dropbox Business, OneDrive and Google Drive
Reasons for Choosing iCloud: Ultimately, I actually chose Drive over iCloud but kept iCloud as a backup because it came standard with my MacBook Pro.
Alan R.
Usuario tester
Entertainment, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 3, 2022
"Excelente sevicio para almacenar tus datos."
Overall: Un excelente producto, con buenos precios, servicios e interfaz.Ademas de ofrecer una de las seguridades mas altas en cuanto a proteccion contra hackeos.Si utilizas iphone, te recomiendo ampliamente este servicio antes que probar otros, ya que esta muy bien diseñado para dispositivos APPLE.
Pros: Tiene una excelente interfaz, te permite entender como funciona el servicio sin tener que ser un experto en este tipo de ambitos.
Cons: Realmente no hay nada que no me guste del software.Tal vez siento que en ocasiones hay un exceso de seguridad (lo cual es excelente) pero en ocasiones te esta pidiendo estar ingresando codigos de seguridad a pesar de estar conectado en un dispositivo que sea tu dispositivo personal y de confianza.
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Carmelino C.
IT Consultant
Transportation/Trucking/Railroad, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 23, 2022
"iCloud store your life!"
Pros: Security, UI/UX, integration with all Apple equipments
Cons: Since it is wide used software and built in gadgets we buy, it should be totally free to use, since there's no alternatives to it
Switched From: Google Drive
Verified Reviewer
President
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 5, 2022
"iCloud is the best cloud storage service for apple users"
Pros: The integration for iPhone and mac computers is flawless and saves a lot of time compared to other options.
Cons: It loses its charm while using a PC or android phone. The automatic time-saving features don't apply.
Alternatives Considered: Dropbox Business
James S.
Owner
Construction, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 26, 2020
"Umm get it lol"
Overall: Love it and have to have it.
Pros: It holds my life. No seriously everything in one place. Photos documents it is all there when I need it and all in one place.
Cons: There has never been an issue for me. I have not had a single problem.
Switched From: Google Drive
Reasons for Switching to iCloud: Drive was no longer used when I made the switch to iPhone. Since then I must say I have loved using iCloud so much more.
buddhi W.
Senior Software Engineer
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 10, 2023
"iCloud since 2015"
Overall: I used to automatically backup my iphone data to iCloud.
Pros: I love the find my app feature and if I lost my phone I can remotely lock my phone and erase its data so I can make sure no data will go to anyone. Also I can share iCloud storage with my family members up to maximum six. Most importantly iCloud is not selling user data to third parties. So I trust iCloud to store my data.
Cons: Free storage of 5GB is not enough when comparing with the images size.
Verified Reviewer
Teacher
Education Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: GetApp
July 28, 2022
"Keeping everything live with iCloud"
Overall: I share my 200GB icloud subscription with sisters. So it gets really cheaper for us. For sharing original images, I use icloud links and send to my friends. So I don't need to send whole file.
Pros: It's always accessible, secure and flexible. It's secure for me, 2FA with SMS is really OK for me and like that. I do not need to worry for my iPhones memory. With a little price, I keep files online with my phone. I like face tagging and memories. It makes me remember important days of my life with photos and vidos.
Cons: Web interface is not as good as mobile ui. If internet on mobile is not too fast, it gets really time to access photos and videos. So it really sad to wait to share.
Verified Reviewer
Teaching Assistant
Education Management, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
August 24, 2021
"I wished iMessages were not locked to iCloud"
Pros: It is easy to use. As you might already know, iCloud comes with all iOS devices. Thus, no setup is needed. You can also access it from any Apple device and as well over a desktop. It's nice to have that integration.
Cons: The basic package only comes with 5 gigabytes which are really not enough. I also don't like that Apple locks iMessage and other apps (such as WhatsApp) to only sync with iMessage. Cloud storage is honestly so cheap nowadays (for instance, Amazon Photo is FREE with Amazon Prime or OneDrive being only $2.99 for 100 gigabytes), that it seems absurd for what iCloud is charging. I cannot justify paying what Apple is asking for just for me to sync my iMessage.
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Suhailah S.
Administrative Assistant
Retail, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 8, 2021
"A must have for Apple user"
Overall: iCloud is the must have for Apple user as it can be connected to all the apple device that i have and shares the content of the storage easily.
Pros: With iCloud, i mange to backup all of my file and media like photo and video on the cloud and prevent if from clogging in my phone storage.
Cons: They only offer a very small storage space in size of only 5GB and need to pay for they add-on storage.
Switched From: Google Cloud Storage
Bram R.
Software developer
Transportation/Trucking/Railroad, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 18, 2022
"Good integration if u use iOS & macOS"
Pros: The integration is so good! it's easy to setup and you immediately see all you're files/photos on all your devices.
Cons: Other platforms have better features and can more easily be used on android/windows.
Switched From: Dropbox Business
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Gwen D.
Knowledge Transfer Specialist
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
February 24, 2023
"For iphone users, icloud is the default cloud storage option but improvements could be made"
Overall: It's taken a while to get my head around the best use of icloud and I'm still not convinced that I'm employing best practice. I think the user experience could be improved.
Pros: This is great for automatic back ups from iphones, for sharing notes and files. It's nice to be able to edit notes on a desktop and then have access to them on the go on an iphone.
Cons: I wish you didn't always need your phone in order to work on the desktop icloud, however, I seem to always be prompted to complete double factor authentication when I access Icloud and so need my phone. It makes us wonder how useful it would be if a phone was lost. Another issue we've had is that it doesn't always sync.
Marissa C.
Summer Associate
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 19, 2023
"iCloud User"
Overall: Good experience, useful tool across Apple devices
Pros: It syncs my Apple products to each other, so I don't need to download photos/notes/documents in multiple places on multiple devices, I can just take a picture on my phone or download something once and I'll have it on multiple devices
Cons: The integration across devices is not always seamless - sometimes I will take a picture on my phone and it will not automatically show up on my iCloud/computer
Jai S.
Owner
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 20, 2023
"Keeping Apple Devices in Sync"
Overall: Overall experience is good. I wish there was an app for iCloud making it handy to access all the features like hide my email quickly.
Pros: - It syncs data across all Apple devices, so I can access my files, calendars, notes etc anywhere.- It automatically backs up data, so I won't lose important files.- Hide My Email feature is unique to iCloud and is convenient in day-to-day use.
Cons: - The website is hard to use. It's not as easy as using iCloud on Apple devices.
Fidele B.
Editorial assistant
Publishing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 20, 2021
"Best Cloud Computing service to Complement your Apple Service Experience"
Overall: When I'm operating on iPhone, iPad or MacBook, always iCloud is my best options but it is not as useful on other devices.
Pros: Security options are the best of the industry User interface is intuitive and and easy to use The best compatibility with apple devices among all other software developed by other companies. Best synchronisation and continuity across all apple device operating systems
Cons: Limited or sometimes absent compatibility with other operating systems or other devices except Apple OS or devices. Limitations in features provided by its productivity apps Higher cost compared to the features and services provided by the competitors but limited or not available in iCloud.
Yassine G.
Customer service
Airlines/Aviation, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 14, 2023
"Storage is my biggie "
Overall: Virtual store that you don’t need a chip to save your pictures and mails in case of lost.I believe it’s one of the most important app in apple company
Pros: It allows me to storage my pictures phones numbers, notes ..etc in case my phone lost without using computer or USB
Cons: What makes it difficult is that the storage is never been enough and you have always to buy new capacity depends on how quantity you have to store but the price is average it’s not that expensive anyway
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Michael C.
English Teacher
E-Learning, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 3, 2021
"A Must For Any Apple Enthusiast"
Overall: iCloud is where you want your files. It's safe, it's quick to sync and it doesn't compress your filed to oblivion. Use it!
Pros: If you happen to have several Apple products and like to sync data between them on the go, iCloud is the plug. I'm talking about photos. As a photographer I can't stress how convenient it is to take a photo on your phone and find it on your laptop ready to edit in a matter of seconds. Not to mention documents and files alike. It's really good.
Cons: Now the usual complain about iCloud and Apple products in general is the price. While I can agree that perhaps things could be more affordable I can't really deny the value it brings into our everyday lives.
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Sushil S.
GRA
Education Management, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 3, 2021
"A secure storage space"
Overall: I feel so safe and secured while I back up my documents or files in icloud.
Pros: Its secure, easy to back up or store the documents, ease of sharing and its extendable.
Cons: Might look a bit expensive but it worth it.
Switched From: Google Drive
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Vedant A.
Assistant Manager
Automotive, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 10, 2023
"Necessity in apple ecosystem"
Overall: On an iphone the experience is just perfect, the problem starts as soon as you need to transfer the files on another platform.
Pros: It is a really seamless and amazing experience while using it with a full apple ecosystem.
Cons: Almost every month there is some issue with my saved payment method which forces me to pay manually which is really counterintuitive.Also, it has little to no support to transfer the files onto my windows laptop which makes a user more inclined towards options like dropbox or google one.
Switched From: Dropbox Business
John H.
owner
Fine Art, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
July 17, 2022
"It's just annoying really"
Overall: Supposedly my stuff is saved in there as a back up but at this point it's really old stuff that I'll probably never need to access (& all my newer, more valuable & relevant info isn't being stored on icloud because I refuse to buy their upgrade packages).
Pros: It's nice that icloud is offered for free from apple for it's customers up to a certain amount of space.
Cons: Once you fill up the free space then Apple will incessantly harasses you with notices to buy more space. From what I can tell these notices can't be turned off so until you buy more space expect an annoying notice on your phone & other linked smart devices (in my case a smart watch) almost every day for the rest of your life.
Judah D.
IT Specialist
Retail, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 29, 2021
"Easy"
Pros: We have a large number of company owned iOS devices that need to be backed up
Cons: There are relatively low limits to how much data can be backed up, and increasing the size gets expensive fast
Alternatives Considered: OneDrive and Google Drive
Akeem E.
Dance Instructor
Entertainment, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 12, 2020
"Worth paying for the extra storage"
Overall: Overall, it’s a great software to have.
Pros: I like how it helps to alleviate clutter from my device.
Cons: I didn’t like that it erased all of my photos without back up.
Switched From: Google Drive
Reasons for Switching to iCloud: It was an easier transition.
Verified Reviewer
product management
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 17, 2023
"Whatever Apple does, it does it well, and I think one of its masterpieces is iCloud."
Overall: Normally, I used Google Cloud, but the convenience we experienced and the synchronization between devices, being cheaper makes it my first and indispensable choice for now.
Pros: The synchronization capability is quite advanced and I can provide almost simultaneous file management for all devices.It's also pretty good at switching devices. The filing system, local and private backups do not mix, management is quite successful.It is one of the best applications that makes you forget to use it but continues to work.
Cons: More beautiful and user-friendly options can be added in terms of settings and customizations.
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Claus S.
Public Relations Officer
Civic & Social Organization, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 6, 2022
"Data available anytime, anywhere with the ability to edit it."
Overall: Overall it's a good product as it frees up storage space on devices and allows multiple people to work on one document.
Pros: Data available anytime, anywhere with the ability to edit it. What is particularly good is that documents can be shared quickly and easily with others. And on top of that, you don't need much storage capacity because everything is in the cloud.
Cons: The synchronization could be a bit faster because sometimes the uploaded files are visible with a long delay.
Switched From: Dropbox Business
Reasons for Switching to iCloud: Dropbox had multiple errors syncing files.
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Enes Ç.
Network Engineer
Computer & Network Security, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 10, 2022
"Best cloud app "
Pros: Mobile app, interface and website is way more better than others.
Cons: It can be a bit better priced but not so important.
Switched From: Google Drive
Reasons for Switching to iCloud: Bad interface of Google Drive
Frank B.
Assistant G.M.
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 28, 2023
"icloud is smart for business"
Pros: I enjoy the convenience of access and safety
Cons: I didn't like the prices. They are to expensive for the amount of storage you get.
Switched From: Google Photos
Reasons for Switching to iCloud: I was using Motorola and my friend for years has been trying to convince me to try iPhone. So I got to try icloud and come to enjoy it for the most part.
Jack W.
Procurement Manager
Transportation/Trucking/Railroad, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 28, 2023
"Simplicity personified. Keeping your storage worries at bay!"
Overall: Very happy with using iCloud. Never have any fears of running out of storage on my phone anymore because of it!
Pros: The simplicity of not worrying about storage on your iPhone/iPad as your photos and videos are stored in the cloud! Cross device functionality on all apple devices!
Cons: There are slight concerns about privacy and data breaches as there have been articles i've seen that have had their phones hacked/ photos and private data leaked
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Souleymane D.
Training assistant
Mining & Metals, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 23, 2023
"The most powerful online storage service."
Overall: iCloud is a storage service primarily designed for Apple devices, including iPhone, iPad, Mac, and even Windows PCs.
Pros: What I love about iCloud is the automatic backup of data, such as photos and messages. I also adore the synchronization of data between connected devices under the same account. The ability to locate lost devices and recover data at the same time is fantastic.
Cons: There are no negative points, except perhaps for the cost of data storage, which I find a bit expensive. However, it's worth it since iCloud strongly secures my data.
Switched From: OneDrive, Google Drive and Dropbox Backup
Reasons for Switching to iCloud: I haven't really turned to the others. It's just that before, I used those storage services before iCloud.
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Matt L.
Artist
Animation, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 1, 2020
"Great but a little high, and Apple doesn't play ball with android of windows very easily.."
Overall: I like them, don't get me wrong, but they kind of pressure you to sign up for more storage in a way that is not cool with me. I sold my iPhone because of it. They only give you 2GB or less and make all of your Apple devices use the same account. This results in you getting DOZENS of notifications every day telling you to upgrade and its very discouraging. If Apple doesn't start playing ball soon, they could end up tanking as a company, especially with Jobs gone.
Pros: Fast, decent price, and works well with Apple devices. The problem is that it doesn't work well with non-Apple devices at all.
Cons: I really wish Apple wasn't so stubborn. Being closed off to other operating systems may give them a little short term profit, but it is going to hurt their reputation in the long run. I think less of Apple because of their refusal to play ball with other companies and because of them stiffing their customers by refusing to move their phones to usb C even though they forced their laptops into it too early. This kind of mindset leaks into the iCloud use because it isn't compatible with as many devices. That is why I switched to google drive.
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Nathan A.
Content Creator
Apparel & Fashion, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 19, 2023
"If you have an iPhone, use iCloud! "
Overall: I’d recommend iCloud to anyone. I use it daily and I can’t get enough of it. It stores all my info which doesn’t affect my phone storage and I love it
Pros: I like how quick it is to upload my files onto the cloud once I have storage. This saves me going into this setting and selecting it everytime. It is automatic
Cons: I don’t really dislike anything about the cloud but I maybe a better price point could help but this is not too severe of an issue
Sashana B.
Makeup Artist
Cosmetics, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 24, 2022
"I Love Using iCloud!"
Overall: Before I used iCloud, I always had issues with data storage software. iCloud has simplified this task, and has definitely made my life easier and backing up my data hassle free.
Pros: iCloud is so easy to access and use. Everything is really straightforward. I recently became an iPhone user and thought that the process of setting everything up would be complex. It turned out that it was the complete opposite! All you need is an Apple ID and you can set up your iCloud using that ID. I've found iCloud to be really useful. I have used iCloud to manage my emails, photos and other media and contacts. But I have particularly loved using iCloud backup for the apps and data on my phone. As a freelance makeup artist and full-time law student, there are many apps, documents and files that I have to manage and store so that they're quickly and easily accessible whenever I have need of them. iCloud has definitely been a useful tool in my daily life, and I love that I don't have to keep checking to ensure that my data is backed up. It also really helps that I can access my backed up data from any of my devices once I've logged in to iCloud. Additionally, while Apple allows individuals 5GB of free storage space, persons who want more space can upgrade their iCloud storage at really affordable monthly rates.
Cons: My first time using iCloud on my laptop was a bit confusing, but I really just needed to get used to the interface. The labels and icons are pretty accurate and the software is quite simple and to-the-point. So, in light of that, I think it has the right amount of features to make it effective for the purposes of data storage.
Miguel R.
Software Engineer
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2022
"For me, the best cloud service"
Pros: The integration with the Apple ecosystem devices makes it really easy to use. The share tools are just fine as well as the pricing when compared to other alternatives. One thing that really makes it an option for me, is the end-to-end encryption that keeps your privacy on top of the priorities for Apple.
Cons: The pricing could have more options, you only have 5GB, 200GB and then a huge jump to 2TB. I think that should be available more diversity of tier options. The sharing tools for non-Apple users could make it hard for them to access the stuff, being sometimes forced to create an iCloud account.
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Jonathan A.
Attorney
Law Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 18, 2021
"My iCloud experience"
Overall: Excellent.
Pros: Suitable as a backup for documents, photos and other forms of data. My favorite case use for iCloud are the numerous apps that integrate with it. There are apps that have my notes from clients conferences, to do lists, photos, documents, emails, and they integrate with iCloud, hence all my stuff is safely backed up to to the cloud. What's even better I don't have to manually back up anything, it's done automatically. iCloud is also expensive so I don't have to break bank. Definitely a straightforward product and easy to use. Highly recommend it.
Cons: No issues, product does what it's supposed to.
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Maria B.
Diseñador Gráfico
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 15, 2021
"Sistema ideal para usuarios de Apple, el cual permite sincronizar todo! "
Pros: iCloud es un sistema que te permite almacenar en la nube fotos, videos, documentos, apps, y todo lo que puedas llegar a tener en tus dispositivos Apple. Particularmente lo uso con mi Iphone. Es una tranquilidad saber que allí se guarda una copia de todos mis documentos. Además gracias a la nube, puedo abrirlos o verlos iniciando sesión con mi ID + contraseña, desde cualquier otro dispositivo. Es muy útil, lo recomiendo!
Cons: Como contra, podría mencionar que el almacenamiento de tipo gratuito que te ofrecen, se colapsa muy pronto. En tal caso, podes optar por comprar más espacio o cambiar de plan de almacenamiento.
Josh B.
Service Technician
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 2, 2022
"iCloud Makes Sharing Across Devices Simple"
Pros: iCloud makes it so easy to share a file with a coworker or college and both edit the same file in real time. I love using iCloud for device backups and contact storage as well. Priced relatively well for the features included. Would recommend to anyone in the Apple Ecosystem.
Cons: Accessing files on a non Apple device can be difficult at times. A dedicated windows app other than a sync application would be useful to let me individually chose files I would like to download locally.
Alternatives Considered: OneDrive, Google Drive and MEGA
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Amanda B.
Creative Lead
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 18, 2021
"Most Affordable and Encrypted Storage"
Overall: iCloud is amazing. Their paid plans are really affordable and well worth it. The storage is very strongly encrypted and I love how it works.
Pros: iCloud is generally safe storage and it’s great to keep everything. I love how it really keeps everything across your device. I love how it easily switches between devices with so much ease. The best part is it’s so cheap!
Cons: It may sometimes take its time to synchronize in real time but that’s on very rare occasions.
Switched From: Google Drive
Reasons for Switching to iCloud: Because I switched to an Apple Phone.
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Lawrance N.
Founder
Education Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 25, 2024
"A lifesaver :)"
Overall: Easy enough to use and priced very reasonably.
Pros: iCloud has become my Apple BFF (best friend forever)! It keeps my photos, contacts, and to-do lists magically available on all my devices. No more frantic searches for that important note I jotted down on my phone – it's everywhere I need it. Plus, the automatic backups mean I can relax knowing my data is safe, even if my phone takes a tumble. iCloud is a total game-changer for staying organized and on top of things – definitely recommend giving it a try!
Cons: N/A, I have been using iCloud for years :)
Omkar P.
Digital Marketing Trainer
Professional Training & Coaching, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 7, 2022
"Most secure app to store your docs, images and other data online"
Pros: I have been using iCloud for years now and I can say that it is the most secure app. The app is so intuitive, always up-to-date and always works seamlessly with my other Apple devices. My documents, images and videos are always backed up to iCloud without any cost and I never need to worry about my data disappearing. It's a relief to know that my memories are safe in iCloud. iCloud has even become better in terms of user experience with its latest update in iOS 16.
Cons: It should be made accessible on devices other than apple. Also, the collaboration features can be improved.
Anna Carolina L.
Analista de Mídia Pleno
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 11, 2023
"Ótima Funcionabilidade "
Pros: O software é muito didático, é muito fácil encontrar o que procura.
Cons: Não tem nada que eu não goste no icloud, uso a muitos anos
Switched From: Google Drive and Google Cloud
Angelo M.
N/A
Wireless, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 6, 2022
"Best for Document Storing"
Pros: I like how you can store your photos and documents on iCloud Storage. Find My is also great so if you lose your phone, you can login on your PC and locate it. I also like about iCloud is that you can create shareable links for photos or videos to send to people to view that photo or video without having to send the whole video or photo. That's all that I like the most of iCloud.
Cons: I don't like how they only give you 5gbs of storage for the free plan of iCloud Storage. That's mainly the least thing I like about iCloud Storage which I wish would change to at least a higher amount of storage for the free plan.
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Glenn S.
Associate Director of Talent Development & Brand
Telecommunications, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 25, 2021
"You Will Need It!"
Overall: Overall its a good option if you want to keep all your pictures, videos and files with Apple. Its will cost you more and there are better options to store your stuff.
Pros: You can save all of your pictures and files and transfer them to your new Apple devices easily and securely. You can also up your storage to the needed space so you can save on the device you buy.
Cons: The cost of the storage is a little high considering other storage options are free or cost half as much. Also if you buy one of the lower storage devices you kind of have to buy the upgraded storage. I don't think customers should have to pay that much for the storage of their content on IOS.
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Anthony A.
Independant
Sporting Goods, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 28, 2022
"iCloud "
Pros: Easy to useEcosystem AppleFast and simple
Cons: Sometimes delays is long through syncing
Switched From: Google Drive
Reasons for Switching to iCloud: Because I have a lot of Apple products
Verified Reviewer
Partner
Financial Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Features
2.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 21, 2022
"I only use it because it's native to the Macbook and iPhone, otherwise I wouldn't"
Pros: It comes almost working out of the box with all Apple products
Cons: It isn't as pleasing to use as Google Drive, bad UX/UI
Switched From: Dropbox Business
Reasons for Switching to iCloud: Easiness
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Geutui S.
Analyste logiciel
Telecommunications, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 9, 2022
"Avis "
Pros: Simplicité a utilisation , une offre d’espace de stockage gratuit.
Cons: Coût un peut élevé pour l’achat de espace de stockage .
Switched From: Google Drive
Fredddy H.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 10, 2023
"Enclaves opinion "
Pros: Very simple and easy for everyone to use
Cons: Your stuck with everyone needing to use apple
Switched From: Google Forms
Saniya A.
Teacher
E-Learning, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 25, 2023
"iCloud is ilove!"
Overall: V favorable experience
Pros: The convenience of the app and the ease of usage
Cons: Nothing to dislike! It’s perfect for use
Switched From: Google Cloud
Reasons for Switching to iCloud: Convenience
Corey W.
Operations manager
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 15, 2023
"Better than Google Drive"
Overall: I am able to keep my documents in a secure location ( the cloud ) and do not have to worry about a computer going down and losing all my items.
Pros: Easy of use. Able to use cloud from any device.
Cons: Do not like that if I want to delete something from iCloud it deletes from all devices.
Switched From: Google Drive
Reasons for Switching to iCloud: Tired of all the issues
Verified Reviewer
Finance manager
Financial Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 9, 2022
"Best storage software!"
Pros: I love how easy icloud is to use for backing up my data and photos!
Cons: There is nothing I don't like about icloud storage
Switched From: Google Cloud
Reasons for Switching to iCloud: Needed an easier option
Jenna C.
Auditor
Accounting, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 31, 2022
"Eliminates Human Error"
Overall: Overall, I enjoy iCloud and will continue to use it.
Pros: iCloud has saved me countless times when I did not back up my phone or my computer. Whether it be my computer crashing in college or my phone falling in water, I was able to restore my devices to recent versions thanks to iCloud and its ability to auto-synch and store large amounts of data for free or an inexpensive amount,
Cons: What I struggle with this software is data overload. I often find myself wondering, do I need to store all this data with the auto data synch. I wish there was a better way to go through and clean it out.
Tenae K.
Owner
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 31, 2023
"I love the ease of iCloud "
Overall: Very simple and easy to use and switch devices. Everything will just populate in your new device
Pros: I love that it keeps all your important files and pictures and easily backs up whenever you set it up to do so
Cons: I don’t like that if you delete something from a device when you back up it will clear from all devices. I’d like to save in the cloud and not have it pop up on my device to save storage on the device
Verified Reviewer
Corporate Sales Executive
Retail, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 29, 2020
"iCloud - View of an executive in the tech field. "
Overall: Amazing.
Pros: Apple = Ease of use. $0.99 for 50GB ? That's a great deal. Apple is know for making UI and services easy to use. I personally use iCloud to backup notes, contacts, and most importantly my huge WhatsApp backup. It's such a relief knowing that your data is safe, especially, safe with Apple, a company that prioritizes user privacy and user rights.
Cons: In less developed countries, iCloud photos can be hectic, upload times might be slow, and users encounter a lot of problems with their gallery. At times, photos are gone, other times videos won't load and are stuck on the loading wheel inside the photos app, sometimes even contacts might suddenly disappear. Long story short, there are iCloud users In countries where download speed is less than 1MB/s
Bill K.
Personal
Consumer Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
September 13, 2020
"Great for apple ecosystem"
Overall: You'll love it if you are everything die hard for apple. But the true is everyone has different needs and the experience should be the same no matter what device you use.
Pros: I like the seamless integration between apple devices and the cloud. Apple has done a great job in coding and designing the software and user interface.
Cons: Why is it so hard to use icloud on PC. I always have to log on and verify my PC when logging on and the integration is not as smooth. I don't think there is even a desktop app you can download, it just takes me to the browser application. Also don't buy more storage for photos. Truly a waste of money. Uses google photos.
MacKenzie S.
Sales Director
Cosmetics, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 3, 2022
"iCloud Review"
Overall: Overall my experience with iCloud is positive. It has saved me a lot of time, especially when I upgrade to a new device.
Pros: iCloud is something I use every single day. I think it is so important for any apple user because it stores all of your information, messages, contacts, photos etc. It is very easy to use because everything backs up to the cloud automatically without the user having to do anything. This is a service I will always keep and use.
Cons: The only thing I don't like about iCloud is the different prices ranges available for different storage amounts. I think it should just be one set price for unlimited storage.
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Andrés W.
Sales Executive
Packaging and Containers, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 30, 2020
"The securest cloud"
Overall: I use iCloud to sync mostly my contacts, passwords and bookmarks between my devices. It's perfect.
Pros: iCloud is one of the most famous services that Apple Inc offers. When you activate it, it sync contacts, photos, messages, passwords, etc between iDevices. In 10 years it never let me down and you can fully back up a device inside its cloud.
Cons: When comparing iCloud to services like Google Drive or Dropbox, the Apple cloud really loses. Is not that easy to share files between colleagues. If you need to download something, you don't have the percentage of how long the action will take. It's more expensive than other services.
Patrick R.
Tattoo Artist
Cosmetics, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 22, 2022
"Great for Tattoo artists "
Overall: I use this daily for art that I create for my customers and also very nice to have access any were.
Pros: I love that i can have all my art in a safe place that I can access when needed.
Cons: Small learning curve but when you get the hang of it, its simple.
Alternatives Considered: Dropbox Business
Reasons for Choosing iCloud: Apple gave a great deal with the cloud storage
Switched From: Google Drive
Reasons for Switching to iCloud: Trying to keep it all apple in one environment
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Janet D.
Office Manager
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 5, 2023
"iCloud/Apple User"
Overall: I am a huge fan of Apple products includng iCloud. I find ease of use a big bonus with all Apple products and programs.
Pros: I like that iCloud has direct integrtion with my iPhone and all my Apple products.
Cons: The only thing I don't really care for with iCLud is it costs additonal monies. With the cost of Apple products iCloud, no matter how much starage is needed should be included in the cost of the products.
Rachel B.
Student
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 31, 2023
"Love"
Overall: I have been using iCloud ever since it came out pretty much. I love having all of my things from all of my devices on one place. It makes it easier to get a new phone because all of you stuff is in iCloud
Pros: I love that iCloud saves all of my things from all of my devices. I can type something on my iPad and find it on my phone later
Cons: Sometimes the saving is a little slow, but that could be because of my slow internet.
Anna W.
Social Worker
Education Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 4, 2022
"Apple for life "
Overall: Helpful tool to save phone storage.
Pros: iCloud features some amazing tools: I started out with one Iphone, now our entire family as well as office is Apple. I love the fact that iCloud makes it possible to have the same files, notes, photos, calender on each phone, laptop, Ipad etc.
Cons: Some features are complicated to me: for example the set up as to which data will be shared with which household etc. Usually my husband gets all the settings figured out for me and then I'm good to go.
Reasons for Switching to iCloud: Because I wanted to have an Iphone. With an IPhone came the Macbook, with the macbook the Ipad...
James G.
Proprietor
Real Estate, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: GetApp
November 2, 2023
"Great product that makes life so much easier"
Overall: very happy to continue to subscribe
Pros: seamless ease of use over several different devices. Easy to search and locate files and photos
Cons: Nothing to dislike as its very well designed and user friendly
Reasons for Choosing iCloud: I use all three but find Microsoft incredibly frustrating as they are so unhelpful and wont listen. Both icloud and google are very professional and reliable
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Tejashri N.
Student
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 5, 2023
"How is iCloud"
Overall: I adore iCloud because it makes me feel truly protected when it comes to the storage and security of our files.
Pros: I've been able to save and access crucial papers on a variety of devices, such as my resume or application, thanks to this software. It functions on phones, tablets, and laptops.
Cons: I was having trouble opening my files on my Android devices, which kept pausing the transfer process.
Meghan R.
ROI Specialist
Hospital & Health Care, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 21, 2021
"Great tool to save information & photos"
Overall: Overall, the product is good and definitely worth it. It saves important information that may be taking up too much space on whatever product you are using (iPad, iPhone, MacBook, etc.) and more. I really like this product and I probably will continue to use it for years as long as I have my iPhone.
Pros: The main reason I like iCloud is the ability to save a lot of my information from my iPhone and download that information to my computer. This allows me to keep photos on my laptop and delete the photos from my phone so that I make more storage room for newer photos/etc. I really like that I don’t have to worry about losing important information because I can download it to iCloud to save for later.
Cons: One thing I do not like is that I have a hard time deleting the files all at once when I want to get rid of things. It’s a one by one process which takes a long time. Also iCloud can be frustrating at first to figure out. It wasn’t very user friendly for me at first until I got the hang of it.
Jacob T.
Tech repair
Computer Hardware, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 11, 2022
"iCloud free storage and life management to an extent t"
Overall: Overall, I enjoy using iCloud to manage my software needs, as well as my cloud, document storage, and the storage of all of my apple and personal information
Pros: I’ve been using iCloud add a capacity for actually over six years now and it’s kept all of my account information safe as well as passwords, and other things that I’ve moved along with me along the
Cons: I don’t enjoy the fact that sometimes Apple Music can be too expensive for me because my Apple Music library has intertwined with my iCloud music library so if I don’t have one, I don’t have the other other than that Id say iclouds pretty good
Sarah M.
Billing Analyst
Telecommunications, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 5, 2023
"iCloud Review "
Overall: I have been able to keep documents/images etc that I would ordinarily have had to delete due to storage issues. Really happy overall.
Pros: Really easy to use, everything seems to do it's thing in the background without needing mush user input.
Cons: I'm overall really happy with iCloud. I have avoided upgrading my phone to a newer model with more storage as I have been able to upgrade my storage instead.
Shivang D.
VP of Global Payor Relations
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 4, 2023
"iCloud is a great feature of Mac products I've come to enjoy using"
Overall: I've had mac products for a long time, but only in the past 2 years have I really started to lean onto the use of iCloud. It's so easy to use once you've enabled it, and it really does streamline all of your most important files and documents on all your Mac devices.
Pros: I love how well-synchronized iCloud makes my documents, files and media across all of my devices. I can instantly access everything important to me on my phone, laptops and tablets. This is a very well-thought out product that allows me to access so many things so easily.
Cons: There are not any features I can think of that need to be improved.
Anastacia G.
Account Manager
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 17, 2023
"iCloud Fan"
Overall: Overall, I love using iCloud. I've worked for other agencies in the past that had this whole extensive software/system upgrade process that seemed like files still got lost... well we have peace of mind with the iCloud because nothing gets lost in the shuffle and that's great for us that manage client data and information on a day-to-day basis.
Pros: I love how easy and simple it was to change systems via iCloud. We switch out laptops every 2 years and with iCloud, we literally just open an app, click start transfer, and Boom - we're on our way to a brand new system! it's great!
Cons: It can be a little complicated when we have a few IT issues. As with any organization, there are always going to be a few people who just happen to have bad luck or didn't follow instructions quite well and end up needing extra support. That's when it can get very challenging to diagnose an issue because iCloud settings/permissions and access can be very complex.
Zac S.
Project Engineer
Civil Engineering, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 2, 2023
"Icloud Review"
Overall: I use Apple products daily. This product is great for having adequate backups for all devices without having to sync. The price is low for what it provides too!
Pros: I use Apple products daily. This product is great for having adequate backups for all devices without having to sync. The price is low for what it provides too!
Cons: There is nothing about iCloud I don't like. I am a happy Apple customer.
Cassandra S.
Home health care aide
Hospital & Health Care, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 24, 2022
"Convenient and easy to use"
Overall: I would honestly probably be lost without icloud…I have gone through a few computers & phones in the past & ended up losing so many special photos and videos and files, and since using icloud-I never have to worry about that again.
Pros: I like that I can automatically have things stored to icloud, rather than going through photos or files and manually selecting what I’d like to save. I enjoy that it’s easy to access from numerous devices
Cons: The only issue I have found myself facing is running out of storage-though that is my own doing, really. It’d be nice if it were free to upgrade storage-but it’s worth paying a small amount for.
Saurabh S.
Financial Consultant
Financial Services, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 16, 2023
"iCloud Review"
Overall: Using this iCloud, it is quite simple to move any data from an old iPhone to a new iPhone. I think that many customers are deterred from moving to android smart phones by iCloud.
Pros: I enjoy that I just need one location to manage my digital cloud storage, which I use to store my iPhone and iPad's contact information, files, and documents. I don't need to manually uploading them over the USB cord every-time I require files on my iPhone to my Mac Book. Everything becomes highly mobile and fluid as a result.
Cons: Free storage space is quite constrained, and it costs a lot of money to increase it so that you can save all of your images and movies. We could save some money if we could choose the images and movies that were preserved in iCloud.
Ayriana B.
Account specialist
Telecommunications, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 16, 2020
"iCloud"
Pros: Everything. The different features, the cloud backup
Cons: Nothing, I don't anything that I least like about the software
Switched From: Gmail
Verified Reviewer
Consultant RGpd
Insurance, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 16, 2023
"cloud IOS genial mais prix élevé"
Overall: Globalement positive sur ios
Pros: cloud pour environement IOS très complet, permet de synchroniser en temps réel le contenu de plusieurs appareils
Cons: le prix de la licence est assez élevéincompatibilité avec les environements android et google et windows
Switched From: OneDrive, Google Drive, iMovie and Safari
Gianmarco M.
Consultant
Banking, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 7, 2023
"iCloud Review"
Overall: I am an Apple user so it is definitely a plus to be using iCloud compared to other cloud storage options.
Pros: The simplicity and integration with the Apple ecosystem. Keeping all my data secure and present on all of my devices is definitely a plus.
Cons: There are some issues with syncing and seamlessness. It can be a little slow at times and laggy. But the integration makes up for it.
Jewel D.
CEO
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 24, 2023
"A system that's always there for you! "
Pros: As an avid Apple product consumer, iCloud has definitely been one of my holy grails. It's inexpensive for a ton of storage and is always there to make sure everything is backed up on all of my devices
Cons: I think the File storage where it backs up some files is not that user-friendly. I think it could have an easier navigation and provide more options.
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Jodi P.
Writer and Editor
Writing and Editing, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2023
"iCloud is a perfect partner for Apple devices"
Overall: I love that I can access anything stored on iCloud from any of my devices, anywhere.
Pros: This service is absolutely essential if you own more than one Apple device. Apple automatically stores your settings in iCloud to keep everything in sync.
Cons: It might be complicated for Windows or Android users since it's not as deeply integrated.
Reasons for Choosing iCloud: Deep integration with Apple products
ADAM K.
Small business director
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 27, 2021
"Worth using file syncing and storage service "
Overall: This app backs up all of my files across all devices. So I can have access to all my contacts, documents and files on my ipad, iphone or even mac which is great. Because of apple reputation this app is safe and secure which is very important in business world.
Pros: This is very productive file syncing app for my business. Files automatically sync to all devices. Integration with all apple devices is on highest possible level. Setting icloud on pc or mac is very easy. Photo and documents sharing is also very useful.
Cons: No email support. User interface for the business could be better. Acces for non apple users could be better.
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Mohammad A.
Sales admin
Internet, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
February 20, 2022
"Not the best experience "
Pros: It is easy to use and setup the seamless data and photo sharing and sharing between family is an amazing feature
Cons: The price could be cheaper rarely, the sync maight be out of order
Alternatives Considered: Google Drive and MEGA
Reasons for Choosing iCloud: Easy access on all devices I was using an apple device at that time
Brianna P.
Sr. Recruiting Supervisor
Hospital & Health Care, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 5, 2022
"I love iCloud for sharing"
Overall: I love iCloud. It's easy to use for personal document storage and sharing.
Pros: ICloud is a wonderful storage solution for files on your phone, computers, and tablets. There have been many times that I have needed to share documents with co-workers over the year (i.e. when I go on maternity leave). Having iCloud as an option for sharing files makes it so much easier to share things with others.
Cons: The only con is that I have so many documents that I run out of storage and need to upgrade my subscription level, however I've always found my upgrades worth it.
maria N.
creative
Automotive, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 28, 2023
" really the best storage option"
Overall: The fact that when my phone was stolen, I could have everything back, absolutely everything as it was makes me love this software.
Pros: It's my favorite thing about Apple. It's the kind of thing that I don't mind paying more for more space and that I will always have.
Cons: For me there is no but, I love it and I find it super useful, I always have all my photos, videos and files there.
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Mohd Nubli B.
Lecturer
Mechanical or Industrial Engineering, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 25, 2023
"Flamboyant cloud storage service"
Overall: Really smooth integration and backup across my Apple devices. It also great cloud storage service.
Pros: Really good software for mobile and desktop integration. The interface was really slick user and polished really well. It also encrypts and protect our data and also help to eliminate storage space anxiety forever.
Cons: Just for iOS user not support for android user so very few power of user. Still lacks of some advance features. There also no search function for pictures or photos in iCloud web and need Apple ID to view files shared on iCloud.
Reasons for Switching to iCloud: Less security risks
Irina K.
Software engineer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 3, 2023
"iCloud Review "
Pros: I like that iCloud gives you peace of mind that your data from the phone is backed up in iCloud. So in case you crashed your phone, you can restore the data and have it ready to go within minutes after restoring the data from the iCloud back up. You can also share storage with your family members that makes the payment tracking easier.
Cons: Maybe the fact that you will eventually run out of the current tier memory. But if you keep your files and phones up to date and delete some unused apps or heavy documents, you will be just fine.
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Sodiq Y.
Freelancer
Computer Software, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 9, 2022
"Awesome data storage software"
Overall: As a freelancer, I have created many different designs for clients big and small. In many years of using iCloud and sending designs or edited works to people around the world, I have rarely had someone tell me they were unable to restore their lost files or find it hard to access their documents across devices. Naturally, anyone using iPhone for the first time might struggle with a thing or two at first. It, however, gets easier the more time you spend using it.
Pros: iCloud is a great tool for storing and retrieving information across devices. With an interface that is user-friendly, it makes it easy for anyone to use. It is also the dominant storage software on all Apple products, iPhone, iPad and Macbook. This means it is hard to not find at least someone you know who uses it, especially for business. It is also far more than just storing documents and files, it also allows users to access their files, recover them, collaborate with several other platforms for easy access.
Cons: Like all other products, iCloud is not pleasing to me and several users in this way -- the iCloud premium package is a monthly subscription across packages. As a small business owner, one feels it might easier to subscribe to a package with a lifetime access just as we have with Canva and Grammarly than a recurring subscription.
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Alexandru Cristian I.
QA Engineer
Internet, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 14, 2022
"A regular iCloud user sharing his thoughts"
Overall: Happy iCloud user in the end, and the most nice thing is that I can use the same account on all my Apple devices, and get on touch with the data in seconds.
Pros: - It comes 'out of the box' with the Apple products - It is very easy to use - Contains helper explanation on how to be used
Cons: - The storage that comes free is not that much - The price for upgrade it's a bit high
Switched From: Android 11
Reasons for Switching to iCloud: Because of the Apple quality and ease of use
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deniz S.
instructor
Education Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
February 8, 2022
"Extremely hard to control the details of the storage"
Overall: Most of the time, program takes care of the synchronization itself, which is it is very useful.
Pros: Its background synchronization is amazing. Your data gets synced immediately without requiring additional managment.
Cons: It is very complicated to manage the storage. It looks like you have enough space, but application tells you you do not. When you want to see the details of the storage, there are so many different pages with so many details.
Switched From: Google Cloud Storage
Reasons for Switching to iCloud: Switching hardwares
Caitlin W.
Assistant
Accounting, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 12, 2024
"Love iCloud! "
Pros: I like how easy it is to use and that you can see from any device.
Cons: There is nothing that I disliked about the software
Switched From: Android 11
Reasons for Switching to iCloud: More storage space, and that it syncs with everything I need.
Maria Ada M.
office staff
Electrical/Electronic Manufacturing, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 20, 2022
"Importance of Using iCloud"
Pros: I like the software because we can keep or save our datas or personal files thru back-up and keep them for longer time. It stores all our important pictures or documents securely. But you still can share your photos or files.
Cons: iCloud have files have payment when uploading and you cannot retrieve/share your files when there is no internet connection because it is dependent on internet or it is an internet based. iCloud also has its limit in storing. Your data cannot be backed up once you have already consumed your storage capacity.
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Elyse M.
Nurse
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 3, 2022
"Cost vs Ease of use"
Overall: Overall, I think this is a great use of data storage to restore accounts and use of devices. The transfer of data across platforms and devices seems very effortless. I can't speak to the safety of the storage, but I have never had privacy or security issues.
Pros: I appreciate that this back up system is here for emergencies and when new devices are being installed. I think the value is also quite worth it. For $1 I have been able to get 50 gb of storage for many years and it has successfully restored my photos, videos, music, and more onto new phones.
Cons: My least favorite features of icloud back up is that it has always been difficult to reach the platform on a desktop. I have been unable to actually access photos and videos from the desktop platform. Additionally, the storage seems to fill up quickly and when I check what has been backed up, I often have to go through and manage myself what I would like to actually exist in the Cloud.
Alexi T.
Founder
Entertainment, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
1.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 17, 2022
"iCloud if your team uses the Apple ecosystem"
Pros: I strongly believe that a team using Apple products will benefit from the integration with Airdrop and other Apple-branded local storage solutions that can be mirrored at the office and in the cloud.
Cons: What I dislike about the software is how sometime it refuses to sync for absolutely no reason, and there is no way to force a file to sync without going all nerdy about it. There needs to be a button for this.
Switched From: Google Drive
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Sandra K.
CMO
Internet, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 29, 2022
"Integration is a key!"
Overall: There is plenty of benefits while using cloud. Besides the obvious (easy access to photos and files which I can easily open on any apple device where I have an account) I know how much I will pay for it and I know how much space i still have on the cloud. And I like this clarity.
Pros: My whole family is using cloud. It’s easy and convenient. We can share all the photos and files between us all so I like how it’s synchronized and automatic. I love that I can watch my photos from different apple equipment - phone, iPad or Mac.
Cons: Sometimes when I have poor connection I have difficulties with download something from cloud.
Daniel R.
Case Manager
Insurance, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 30, 2023
"Every under the cloud"
Overall: Overall the experience has been fantastic as all important documents photos and video are securely kept.
Pros: I like that files are always readily available and accessible at the tip of my finger tios whenever and whereever I need them.
Cons: There is nothing to dislike as all files are safely secured without having to worry if certain documents are required all of a sudden.
Yrene Y.
freelancer
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 24, 2023
"good storage"
Overall: For me the most important thing is the memories and I have all the photos of my family within reach
Pros: I love having everything safe automatically stored without me doing it
Cons: Having to pay for more storage should be unlimited
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: I love everything Apple
Vikram H.
Lead Accountant
Accounting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 23, 2023
"Icloud Review "
Overall: Overall I have had a fantatsti experience iwth Icloud it has genuienly mademy life a lot easier in many different aspects.
Pros: I love How easy it is to use. I have been an apply user for many years now and the fact that I have not lost any of the important information as I have upgraded my phone over the yeasr is amazing. I have my phone numbers and contacts in the cloud so that we I get a nw phone it is super easy to just sync up all of my information.
Cons: I wish the free storage offered was a little higher becasue I feel like it fills up so quickly.
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Francois Pascal N.
Service provider
Internet, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 30, 2022
"Very good tool to store, share and restore files on your Apple devices"
Pros: What interested me most about this tool is its ability to automatically restore files on new Apple devices
Cons: What bothers me a little about this tool is its limitation of user options when migrating from Apple to Android
Switched From: OneDrive
Francesca P.
Review
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 21, 2023
"Apple the best ever"
Overall: I would suggest it to my friends, colleagues and family. I’m very happy with it.
Pros: I use ICloud everyday to save files, documents, photos and other stuff important to me and my job. The backup is easy and I automatically have everything updated on my iPhone, my iPad and MacBook Air
Cons: Everything is perfect. Everything works and I have no complains.
Nabil Z.
Teacher
Education Management, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 8, 2023
"My Review about icloud"
Overall: its seamless integration with Apple devices, user-friendly interface, and robust features.
Pros: Seamless Integration with Apple Devices: I appreciate how seamlessly iCloud integrates with Apple devices, including iPhones, iPads, Macs, and even Windows PCs. This integration allows for easy access to files across multiple devices, with changes automatically synced in real-time. i find this feature convenient and efficient for my workflow.
Cons: Storage Limitations: i have expressed dissatisfaction with the limited amount of free storage provided by iCloud. While iCloud offers various storage plans for purchase, the initial free storage allocation may not be sufficient for me with large amounts of data
Brian S.
Owner
Media Production, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 19, 2022
"iCloud Synplicity"
Pros: I love that this is just functional and built in on Apple products but that you can still access many of the features through the web as well so with that you can get your data and services on non-apple devices.
Cons: One thing I don’t like is how they hand the new email domains. I would love to setup email only accounts or groups instead of having to make family accounts with access to all services (which is limited to 5 in a family)
Reasons for Switching to iCloud: I switched because of the pricing for email under my own domain for home usage.
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Kasthuri Arachchige R.
Student
Computer Software, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 16, 2021
"For apple users "
Overall: If you are an apple or mac user, this is very useful application for us.
Pros: All other apple products, it’s very easy to use and it has a user friendly interface. ICloud backup function is really cool because it will be notified when backup fails. It syncs my photos videos documents and etc... it really helps to access them with any of my apple devices.
Cons: Well, when you are sign up for iCloud it offers 5GB free storage. But, according to me it’s not enough very much. However, we can extend our storage. Another bad thing is it does not available for android platform.
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Hope V.
Education Assistant
Museums and Institutions, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 9, 2020
"iCloud Review"
Overall: I like iCloud because my photos are the most important thing on my phone and it holds them. I do photos for personal use and for work. I have found recently that it seems to be filling up more quickly and I am regularly having to go in and delete a ton of stuff (I do pay for upgraded storage already). It seems like I am deleting things weekly now. Regardless, I am not going to stop using it because it holds really important things for me.
Pros: Things I like: - backs up my info everywhere - can hold quite a bit - easily accessible
Cons: Things I dislike: - storage seems to fill up quickly - taking things out of iCloud doesn't always give you much more storage
Verified Reviewer
University Student
Computer Software, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: GetApp
April 2, 2020
"Great Storage Choice For Apple Users!"
Overall: Keep documents and memories safe with iCloud, a great cloud storage solution for all Apple Users
Pros: iCloud is great for backing up whatever information you want to keep! Especially photos and messages that you don't want to lose. iCloud will have everything backed up and you won't have to worry if you lose your phone, iPad etc. Your memories will be saved on iCloud and won't be lost!
Cons: iCloud works pretty well and stores everything in a safe location. The only con about iCloud is that whenever you're close to running out of space it keeps alerting you that it's running out and asks you to expand storage space very consistently. Also, maybe a bit more storage space for each account would be better, rather than the default 5GB.
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Maria Teresa O.
Real Estate Agent
Real Estate, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 19, 2021
"One of the best cloud services"
Overall: It is perfect if you have multiple Apple devices. Helps you integrate and back up all your information while keeping it safe and available.
Pros: I love how this is integrated into all my devices. Allows me to access photos and videos from my phone and iPad while keeping a back stored in the cloud. It also increases my storage space when my hard drive is full.
Cons: It does not work as well with my Windows computer, which makes it a bit annying. I have to manually log in through the browser and it is nowhere as easy. It is also a bit expensive given that many similar services are free.
Cesar S.
Team Lead
Consumer Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 6, 2022
"I am an Apple junkie. "
Pros: I love everything apple. Their ecosystem of interconnecting devices with a simple cloud bridge works wonders. iCloud helps me maintain my family safe and secure. It keeps the little ones from accessing things that they should not be, and makes memories shareable with ease. No more downloading and saving before emailing or texting a photo, like the good ole' days.
Cons: It can get pricey if you get all the bells and whistles. Then again, its Apple. I would have A LOT more Apple products if I could afford them.
Nikki M.
Content Creator
Online Media, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 29, 2022
"An easy way to store my files"
Overall: iCloud is very convenient for me to access files between my phone and desktop. I don't have to worry much about using up the memory on my devices since my files are stored in the cloud. Sometimes the syncing does not happen right away and will require me to restart my phone for files to load, which is not detrimental but can be inconvenient. I still have photos and videos from several years ago safely stored, which gives me comfort.
Pros: I like that I can access my photos, videos, and other files on multiple devices without crowding the memory on my devices.
Cons: iCloud is priced quite high. But I need it, so I pay for the upgrades when I need them.
Nicolas E.
Head of CRM
Entertainment, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 30, 2023
"Must-need tool"
Pros: I love how the documents and files are saved across all devices seemlessly.
Cons: As a daily user of icloud, synchronization of files is a breaze. The only issue is how those files are saved and how accessible they are on the phone. If i search the document I will find it however the location of the saved file is a bit hectic at times.
Rachel P.
Administrative Assistant
Real Estate, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 9, 2024
"Great Storage Option"
Pros: It is an easy way to store lots of things for both business use, but not only for that, it can also be used for your personal use as well. When files need to be backed up but you don't want them to tie up space on your actual PC, this is the answer. It's a very user friendly way of storing what you need and still having it at your fingertips when needed.
Cons: You have to wait a bit sometimes for the files to download depending how many you have and how big they are.
Briana L.
Daycare provider
Education Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 9, 2022
"I love iCloud "
Overall: I love that I have a place where I can store all my documents and even photos. I like how it links up across all my devices making it really easy to access them when needed! Truly enjoy using iCloud.
Pros: I love that my documents that I’ve worked really hard on are in a safe place. I cloud is super user friendly and is easy to access on all my apple products.
Cons: I wish they would offer a little bit more free storage instead of having to pay for extra but at the same time making sure my documents are stored safety is important so I will lay for the space if needed.
Gaius J.
Intern
Computer Software, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 17, 2021
"Best Cloud Storage for ios "
Overall: I really have a very good experience for almost the last 2 years working with this software. It can be used to store my work files and document, along with my personal files like my picture and video from the phone. I would suggest all Iphone users to use this software.
Pros: iCloud gives a protected, online stage for report and information. You can utilize iCloud to get to rich media, for example, TV shows, tunes, photographs, applications, books, and motion pictures from all your cell phones. I have been using it since i bought an IPhone. I like it because it gives us an advantage of free 5 GB storage. It is not so costly for the extra storage.
Cons: It is simply helpful to utilize it with Apple item. Other than that this is a very good cloud storage.
Ignacio G.
researcher
Chemicals, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 28, 2022
"The best system in the iOS environment"
Overall: There is no better software for your Apple devices. It synchronises automatically and your files are always accessible across devices while being safely stored in the cloud. None of the competitors will have the same level of integration and you may find yourself without access in the most critical moments!
Pros: Its integration with the Apple ecosystem makes it ideal to store and handle documents across devices. Its advanced encryption also makes it appealing to handle sensitive data.
Cons: It does not work as well on non-Apple products, but only because of how well it works with Apple!
Krystal K.
Publisher
Media Production, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: GetApp
May 22, 2021
"iCloud is is good foremail storage"
Overall: iCloud syncs up all of my emails and contacts. The search function works well and the interface is clean. iCloud is reliable and security is good.
Pros: I use Mail in iCloud for email service. I use it on my iPhone but also on all my other devices to check my email, and everything is synced across devices. I love the clean interface of iCloud for accessing any of the apps within iCloud, not just Mail.
Cons: Sometimes files don't sync up properly or the server is down. This does not happen frequently, but when it does it is annoying. Customer service can be slow and frustrating.
Verified Reviewer
Head of Operations
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 23, 2023
"Practical and intuitive"
Overall: Besides being easy to use, I am impressed with how quickly Icloud can integrate information as we change devices and/or purchase new products.
Pros: Not having to worry about saving files, photos and other documents in several different cloud tools, or running the risk of losing everything for some reason, helps me a lot in my daily life. In my personal or work tasks, I always rely on Icloud's resources to ensure that everything is always 100% safe.
Cons: The only downside, in my opinion, is that the free storage space could be a bit larger.
Verified Reviewer
FRONT END DEVELOPER
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
October 6, 2022
"Buen servicio para guarda información e manera segura en la nube"
Overall: excelente servicio si quieres guardar datos, fotos, notas de manera privada en la nube puedes acceder desde los distintos dispositivos siempre y cuando hagas la validación de los dispositivos
Pros: excelente servicio si quieres guardar datos, fotos, notas de manera privada en la nube puedes acceder desde los distintos dispositivos siempre y cuando hagas la validación de los dispositivos
Cons: Se le podrían agregar mas herramientas de almacenamiento solo tiene las básicas y aunque es importante podrían incluir mas herramientas como almacenamiento de archivos
Jeanne B.
Manager
Consumer Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 7, 2022
"I love iCloud; it is the best cloud-based storage."
Overall: I love that I can save my business files online and have access to them across my devices. This saves me so much storage too on those devices and I am able to keep my files organized in folders even across my devices.
Pros: It's so useful to my business that I can upgrade to extra storage for such a small price and adjust every now and then based on my storage needs.
Cons: I noticed, especially on the mac that I use for the business that even though I save my files to iCloud, I can still see the tons of files I have in my recent files.
Alternatives Considered: Google Drive
Reasons for Choosing iCloud: I chose iCloud instead because it does not require me to log online like Google Drive.
Coleene S.
Independent beauty consultant
Cosmetics, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 15, 2021
"This is a great product"
Overall: I love this product, it's no need for me to worry about anyone getting access to my documents or photos
Pros: I like that I can store not just my photos but my documents in a safe place, and have access to them whenever I want, I can access them from any of my apple devices, the prices are not bad for the storage space that I need, it's very reliably, and your files are automatically back up, it provides you with the best security and it's very user friendly
Cons: You will need to be on your apple devices to access your file, not sure about accessing it from
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Mahmoud H.
Electrical Engineer
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 21, 2022
"One of the best cloud storage solutions!"
Overall: iCloud is a lifesaver. I haven't carried my laptop with me for the past year and it's been great. I can take a photo on my iPhone, edit it, and then email it to my manager all from iCloud. It is so easy to use and I never have to worry about breaking down or forgetting something at home as iCloud syncs most of the things.
Pros: I can't say enough nice things about this product. It's stable, efficient, and incredibly smooth to use. But it's so much more than that: it's trustworthy and secure too! Every time I'm away from my computer, I don't worry about the files I've been working on because they're safely backed up and accessible no matter what. I'm so grateful for this product.
Cons: I was really excited about iCloud when I first signed up for it. It's been good but I have found that it doesn't always load the files correctly and takes just a little too long to get them done. The thing I like least, though, is that it doesn't sync all of my documents.
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Zenith S.
Salesmen
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 2, 2020
"ICloud Paved The Way Of Backing Up Files For The Safety Of The Future"
Pros: What I liked most was the fact that it works in with my Apple iPhone 8 As it Did With My Apple iPhone 6s. I like how it is adaptable and always strengthening updated software and how I know that for a fact all my data that iv used ICloud to Backup Is safe and I don't have to worry. Reliable.
Cons: I can't really say that the iCloud software is the type of software where I have anything bad to say. It does its Job and I believe without it the world would be a different place. I don't "Not Like" Anything About It. All positive from me.
Gabriel N.
Admin
Commercial Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 30, 2023
"iCloud is Vital to my File management"
Overall: Extremely useful overall. Very resourceful. Happy to have it as one of my tools.
Pros: Seamless use between devices. Works great as a backup storage system, particularly for when I'm working from home.
Cons: The ratio of of price to storage capacity could be better. I've had to upgrade my plan twice despite my use for it not changing much.
Bruna B.
Redatora
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 24, 2022
"Prático e rápido!"
Overall: Não ter que me preocupar em salvar arquivos, fotos e outros documentos em diversas ferramentas de nuvens diferentes ou correr o risco de perder tudo por algum motivo, ajuda muito em meu dia a dia. Em minhas tarefas pessoais ou de trabalho, sempre conto com os recursos do Icloud para seguir tranquila de que tudo sempre estará 100% salvo.
Pros: Além de ser fácil de usar, me impressiona como o Icloud consegue integrar rapidamente as informações ao trocarmos de aparelhos e/ou adquirirmos novos produtos.
Cons: O que menos gosto no Icloud é a questão do valor, que nem sempre é tão acessível.
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César C.
Medicine Student
Medical Practice, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
March 30, 2022
"The key piece of the Apple ecosystem"
Overall: In my personal experience with iCloud, I think it is an excellent service if you are part of the Apple ecosystem, because of the good integration it has with the other applications, it seems to me the best cloud storage option. Space expansion prices do not seem exaggerated either. iCloud is a very good service.
Pros: One of the best things that iCloud has is its synchronization, it works really well between devices, the handling of data and documents is safe, which is great. But the best thing about iCloud is its integration with the Apple ecosystem, it is essential for the proper functioning of other IOS applications.
Cons: I don't like the optimization it does on non-Apple devices, it works very slow and many features are lost along the way. The web version of iCloud is very poorly optimized.
Alternatives Considered: Dropbox Business, OneDrive and Google Drive
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Wendy T.
Owner
Animation, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 25, 2020
"icloud"
Pros: Most likely if you have an iPhone you will you other apple products! For me, i have an iPhone and MacBook and what I like about Icloud is the ability of information and data to be seamless integrated from products to products. iCloud has never failed me in syncing data from my old iPhone to my upgraded iPhone in the past!
Cons: In my experiences with iCloud I don't think I've ever had a disappointing moment. One thing I would point out is that it would ask us to buy more storage once we ran out of place to store our information.
Jazmine H.
Development Director
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 4, 2020
"iCloud takes time"
Overall: I know if I just take the time to learn it, I would have a better understanding and I will like it more. Til that time, it is just being used at the minimal capacity.
Pros: I like that it is easy to save pictures and things I want to save and I am able to get it back if anything ever crashes.
Cons: It is confusing to use and many times I am not sure what or where I am saving things like music. I can't find it (even though I know it must be there) it is just lost in the cloud. I feel like you need to be a techy in order to fully appreciate how to utilize it to the fullest capabilities.
Laila Edelyn Villanueva D.
HROM Supervisor
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 10, 2023
"icloud fan"
Overall: Fantastic and affordable storage.
Pros: Been using iCloud since 2012. This is very helpful, especially in storing a lot of photos, videos, and files. Super great storage of all time. You can have a lot of space on your phone by using iCloud. Great!
Cons: I haven't experienced any difficulty since I started using iCloud.
Khirod P.
Store Owner
Arts and Crafts, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 14, 2022
"best app for managing and syncing data with privacy controls"
Pros: I have been using iCloud for the past few years and it has been an invaluable tool to keep my data synced between all of my devices. I love how easy it is to set up, as well as its privacy features that allow me to control who can use my data and what they can access. It's saved me a lot of headaches in the past.
Cons: not accessible on android and windows devices
Switched From: Google Drive
Emmanuel O.
Marketer
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 9, 2021
"Good Storage Space"
Pros: I never regretted buying space on iCloud. It has allowed me to keep most of my marketing designs, marketing videos, files, my family memories. I'm not limited when I want to log in to it anytime. And I get my files. When I lost my iPad, I just logged in to my cloud and got all my files back. It's a game-changer. And I can transfer my files to anybody. You won't even notice that your files are kept there.
Cons: Monthly subscription has been a little issue I have with them, but apart from that I love it real good
Kimberly C.
Manager
Food & Beverages, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 9, 2022
"Love my icloud"
Overall: I've always had very good experience with icloud.
Pros: I like having everything I need in one app. I can take everything I need wherever with my icloud.
Cons: I don't like that it's only for apple products.
Switched From: Microsoft Excel
Reasons for Switching to iCloud: To accommodate my needs.
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Angelique K.
HR & Operations
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 7, 2022
"iCloud - easy to use storage and cross-device document saving "
Overall: Overall I think if you are looking for a place to store your documents, images and information then the iCloud is the perfect place - it’s built to sync really well with all Apple products and is safe and reliable.
Pros: The iCloud is absolutely integral to ensuring that files and folders on devices are safely stored online and easily accessible when needed. It gives real peace of mind that even if something happens to your device there is a back-up in the cloud that allows you to set-up your device again with little document or image losses.
Cons: There is not much to dislike about the iCloud - it’s super easy to use and set up and back-ups happen in the background without you even knowing.
Melissa R.
Owner
Apparel & Fashion, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 2, 2023
"iCLOUD"
Overall: Great for emails, files and memories. iCloud is like no other app, it's very different and nice.
Pros: iCLOUD lets you store mostly everything and it's a safe place to keep your files, photos and more. Highly recommended.
Cons: I love everything about iCloud. Simple, easy, tons of storage space and cool. I will continue to use icloud.
Verified Reviewer
Ed Tech III
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 31, 2022
"Storage & more"
Pros: iCloud is accessible from any device, which is the part that I love the most. If I'm at work and my phone isn't handy, I can log in to my iCloud account online. This is helpful when looking for a specific contact, a photo, a saved note, etc.
Cons: I dislike that each amount of storage costs more, but I totally understand it. Because I have so many photos and things saved, I needed to upgrade recently to a more expensive plan. This is totally worth it though, because I can store hundreds or thousands of things in the cloud.
Verified Reviewer
Senior Backend Engineer
Computer Software, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 10, 2021
"the best option if you have ios"
Overall: i decided to move from gdrive since i have already two devices with ios and thats imho the point when you decide to use icloud im super happy with it and would not change it for any other option in the market
Pros: icloud is not an app or a service or a client or anything like that in ios it is part of ios so managing your cloud is so simple as managing a local folder of your device it is intelligent enough not to sync your files at full speed and collapse your internet navigation when you are using the device but prefer to do it when the device is sleeping or you are not using it love it
Cons: honestly nothing it is the perfect solution but only if you have ios otherwise take another option like gdrive/dropbox
Switched From: Google Drive
Reasons for Switching to iCloud: ease to sync files from my ios devices
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Ashfaque S.
digital marketer
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 16, 2023
"Love Seamlessly integration with all of my Apple devices"
Overall: Overall, I would highly recommend iCloud to anyone who uses Apple devices and wants an easy and reliable way to store and sync their data across all their devices.
Pros: I have been using iCloud for several years now, and overall, I find it to be a very useful and reliable service.
Cons: The only downside of iCloud is that the free storage capacity is limited to just 5 GB, which can quickly get filled up if you have a lot of photos or other data. However, Apple offers various pricing plans for additional storage, which are reasonably priced.
Sebastian D.
Administrador
Farming, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 19, 2023
"Gran plataforma de gestion de informacion y autogestion"
Overall: Ha sido buena hasta que llegué a la capacidad máxima de almacenamiento y aumentar la capacidad significa un costo alto.
Pros: Lo fácil que es usarlo. Además de que se puede usar tanto en computador como en teléfono o Tablet.
Cons: Lo que menos me gusta de iCloud es la relación precio capacidad de almacenamiento. Podría ser más económico.
brauli jose P.
braulio online
Sports, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 5, 2022
"I like it a lot because of the security it provides to my files and documents"
Pros: the special thing about it is its security its warning sequence to intruders or people trying to access from another device the ease of use from my own iphone also the low price is what makes icloud the best and even better if I change from iphone to When I enter my email I have all my documents intact without worrying about losing any of them, that makes it even more reliable
Cons: that due to its security if I forget to remove it from my old device or I forget the password it is very difficult to recover it
Verified Reviewer
Student
Education Management, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 6, 2023
"i love iCloud "
Overall: I love using my iCloud and the cost of updating it is reasonable
Pros: It is considerably easy to use and safe.
Cons: Sometimes the need for authorization and permissions is annoying but then again it’s needed
Switched From: Google Drive
Eduardo S.
Uso
Import and Export, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 12, 2023
"iCloud e sua segurança "
Overall: Como havia dito, eu com toda certeza confio muito no sistema por conta de sua criptografia, fazendo então eu consumir produtos Apple
Pros: O que me faz mais amar o iCloud é a segurança que me traz com arquivos, trabalhando com uma das maiores criptografias
Cons: No momento é somente a obrigação em sempre ter que comprar armazenamento.
Verified Reviewer
Producer / Director
Entertainment, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 19, 2021
"Sync and forget it!"
Overall: I’ve been using apples cloud services since the beginning. I’ve always thought that it’s a great service and I’ve never had anything but positive experiences with it. Even when they upgrade and change things, it’s just getting better and better!
Pros: iCloud is perfect for anyone that has apple products. Apple has done a smashing job of integrating their ecosystem with all of their products. It’s fast and super easy!
Cons: I use too much space and I’m constantly trying reduce the amount of data that I am storing on the cloud. It’s just because I want to reduce my monthly costs.
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Pauline B.
Free-lance
International Trade and Development, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 12, 2022
"Tu DOIS avoir iCloud!!"
Overall: J’utilise iCloud pour enregistrer toutes mes informations(contact, photo, vidéo, audio et document )sur le stockage
Pros: Avec iCloud, il n'y a aucune limitation de la taille des fichiers que je télécharge sur le stockage. Changer de téléphone à mon ne pose plus de problème car [CONTENU SENSIBLE] permet de sauvegarder et recopier les fichiers très rapidement à l’aide de l’identifiant apple
Cons: Lorsque le stockage est plein, il faut payer pour augmenter son espace de stockage… mais ceci est autant avantageux qu’inconvénient
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Temple B.
Co Owner
Automotive, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 22, 2023
"This is the best and I stand behind it........Always!"
Overall: Great and cant complain and never have we absolutely love it!
Pros: We have a critical need to make sure there are before and after photos of our jobs and icloud always delivers!
Cons: The is not a negative I can say about icloud other then why isnt there other software programs like this thats simple and affordable!
Angelo C.
iOS Developer
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: GetApp
November 2, 2018
"Works great within the Apple ecosystem"
Pros: iCloud has come a long way on iOS. Finally you have the app files on iOS which allows me to complete tasks on my iPad with easy. Previously I might have preferred my mac for most paper work. But nowadays through iCloud and the other features of iOS I can really move forward fast with my problems on the go or during meetings. My favourite feature: Syncing the Mac desktop and documents folder with my other Apple devices.
Cons: iCloud works on all my Apple devices but for non Apple platforms only on Windows with subpar support.
Nick K.
CEO
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
2.0
Features
2.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
August 28, 2023
"Definitive solution for personal Mac/iOS usage, not suitable for business use"
Pros: Very tight integration with iOS and MacOS devices. Document suite and file storage suitable for personal use and light business use.
Cons: Controls and feature set are definitely designed for personal and family use, which it excels at. For business usage it lacks many of the features required.
Lianne W.
Owner
Furniture, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 2, 2022
"Most secure and reliable cloud storage app you'll ever find"
Pros: I've been using iCloud for years and I can say with 100% certainty the level of security it provides is second-to-none. The ease-of-use, seamless integration with my iOS devices and usefulness of the service are unmatched. And ever since they improved their security updates, I can confidently say that iCloud is the most secure and reliable cloud storage app in the whole world!
Cons: No cons for iCloud. Its secure, never crashing or never causes any problems with my data.
Rebecca E.
N/A
Individual & Family Services, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
June 15, 2020
"Helpful for Apple users"
Overall: My overall experience with using icloud has been very good! I have actually recommended it to family members.
Pros: I love how easy it is to use. When using it on my phone all I need to do is have my phone charging overnight and it will automatically upload all of the new items that I have added to my phone throughout that day.
Cons: I don't like that in order to increase storage space you have to pay a monthly fee. It would be much better for their customers if they increased storage the longer that you are a customer using their product.
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Max B.
Business Consultant
Logistics and Supply Chain, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 14, 2021
"Apple's iCloud is the most stable and user-friendly software for keeping documents in the cloud"
Overall: Overall, iCloud has never let me down in the last 8 years of usage. It works remotely and everywhere you have a stable internet connection. I would recommend it to every Iphone, Ipad or Imac user!
Pros: It takes only minutes to set up an Icloud account that is connected to your iphone or other Apple devices. iCloud works very well for collaboration with others and other devices.
Cons: The product costs a lot of money in comparison with other products. The only reason I use iCloud is because I only have Apple products. Kinda smart move from them off course.
Somi L.
Senior Project Manager
Architecture & Planning, 11-50 employees
Used the software for: 2+ years
Overall Rating
2.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
3.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
April 28, 2022
"Difficult to use and expensive "
Pros: iCloud did become easier to use along the years but I still do not believe that it's the best cloud system out there. I only use it because I have an iphone but even for loyal iphone users, they charge so much for limited space.
Cons: The fact that they only allow you a small storage for free, also the fact that it wasn't user-friendly although it did become better over the years. The cloud should really be more generous for iphone users and shouldn't be charging so much for limited space.
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Shahila A.
Business Development Manager
Financial Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 23, 2021
"Great for keeping personal files"
Overall: All the data on my iPhone can be backup on the icloud, which really a advantage when i am changing my device. I don't have to manually transfer the data from my old phone to the new phone, as all the data is on the cloud.
Pros: I have never afraid of my iPhone running out of space as all my files are stored on this software and it will automatically saving all the media folder that i have choose on the setting.
Cons: There are some issue that people icloud has been breach and data has been leaked. I take it seriously and had adding more security to the account.
Tehilla K.
Marketing Associate
Education Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 23, 2023
"Great for sharing pictures and videos in large quantities"
Pros: I often use icloud to share pictures and videos from events with my colleagues. It's much easier to share an icloud link than to send them individually
Cons: It would be helpful to integrate icloud with android software so i can share pictures and videos through icloud with android users
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Eric B.
Technical Training Mgr
Computer Software, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 17, 2021
"Great Cloud Storage, especially for Apple users"
Overall: Any time of file/folder sharing with others is incredibly easy.
Pros: If you're a user of Apple products (Mac, iPhone, iPad, etc.), iCloud is far and away the best, most seamless cloud storage out there for you. Fast, seamless integration, easy to identify which folders you want to sync to the cloud, easy to share folders with others.
Cons: Honestly, I can't think of any negatives, unless you're not an Apple user. In that case, there might be better options out there.
Reasons for Switching to iCloud: More seamless integration with Apple devices.
Rita J.
Head of Partnerships
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 2, 2024
"Can't live without icloud"
Overall: Fantastic, very happy with the experience and seamless interface.
Pros: Keeps everything in on place, easy to store files on mass, images on mass and share images. Can link together all devices via iCloud which makes life easy.
Cons: Monthly payment seems to jump quite a substantial amount from storage.
Atul D.
Owner
Computer Hardware, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 14, 2022
"ICloud "
Overall: Great
Pros: Storage management in iCloud is very useful for any organization.
Cons: Though the setup is bit tedious job.. should be easy for any user..
Alternatives Considered: Amazon S3 and Zoho Desk
Reasons for Choosing iCloud: Have used it earlier..

Video User Reviews for iCloud

Listen to customers review their experience with iCloud.
Best option for iDevice Owners
By Francisco Alberto A.•October 3, 2022
If you or your company uses Macs, it is the best cloud solutions you can use
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By Nejat C.•August 31, 2022
Easy and Intuitive
Video Reviewer Avatar Image
By Stone C.•June 30, 2022
Sync and forget it!
Video Reviewer Avatar Image
By Bobby M.•April 30, 2021